Area Professional Services Manager

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we work to weave diversity, equity, and inclusion into our work and foster a sense of belonging throughout the company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building Engineering Services, Field Services, Power, Waste, Industrial, and Transportation reflect our commitment to shaping resilient, sustainable, and forward‑thinking communities around the world. Across these disciplines, our teams design and deliver solutions that safeguard public health, enhance quality of life, power innovation, and drive responsible growth. Whether advancing clean water, creating healing and learning environments, engineering next‑generation facilities, or building the infrastructure that moves people and energy, our work is rooted in technical excellence and a shared sense of purpose. Our employee‑owners collaborate across specialties, combining creativity, precision, and deep expertise to solve the most complex challenges facing our clients and communities. In the role of Area Professional Services Manager, you’ll be a key leader in our thriving Area operation, providing leadership and mentoring across our organization for technical delivery, quality, and workforce development with emphasis on development of cross sector and area wide services. We'll count on you to:

• Serve as a champion for BGX opportunities and work with Business Group Managers to identify, pursue, and book BGX projects
• Manage and provide leadership to assigned business class leaders, including the cross-sector leaders, and their teams
• Work with Business Group managers to drive business and staff growth for assigned cross sectors and business classes across and within area business groups
• Improve coordination and consistency across business groups
• Lead and monitor development and training of assigned staff in technical and business competencies
• Oversee workload balancing and ensure qualified staffing of project teams of assigned staff across business groups
• Work with Business Group Professional Service Leads and assist them to:
• Promote technical excellence across project delivery
• Lead QA/QC programs and continuous improvement efforts
• Support reviews, risk mitigation, and workload balancing of projects
• Build staff capability through mentoring, training, and development
• Monitor activities for continuous improvement including development and use of technical standards, procedures, best practices, and lessons learned
• Lead and participate in project reviews and support project teams with management of risks
• Oversee technical and digital delivery evolution, in collaboration with subject matter experts
• Support communication and coordination within all business groups
• Support area business groups related to hiring and retaining key staff and subject matter experts
• Work with Area Manager and Business Group Managers to streamline and coordinate business processes consistent with Area, corporate policy, and MOA
• Collaborate with Area operations, market sectors, business groups, business classes, and project delivery leaders
• Participate in Area strategic planning and plan implementation
• Perform other duties as needed

Required Qualifications

• Bachelors degree in a related field
• A minimum 15 years' of experience
• Maintains professional or engineering registration and has extensive related technical expertise
• Experienced in management and development of diverse teams
• Works cooperatively with operations managers, technical staff and marketing managers on professional services-related efforts
• Committed to quality, improvement and HDR values
• An attitude and commitment to being an active participant of our employee-owned culture is a must

What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.