Senior Business Systems Analyst

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking Senior Business Systems Analyst for Tampa, FL/ Hybrid

Role Description

The Senior Business Systems Analyst serves as the bridge between business stakeholders and our data platform. This role owns requirements and data definitions for reporting and AI-enabled workflows. This role requires knowledge of Microsoft cloud data platforms. You will work directly with Finance, Operations, Marketing, Supply Chain, and other partners to turn ambiguous asks into well-scoped and governed documentation. This role supports a multi-brand restaurant portfolio spanning over 1,000 locations; candidates who understand the rhythm of a multi-unit hospitality operation, daily sales and labor cycles, period-based financial calendars, and above-store versus in-restaurant reporting needs are preferred.

• Partner with business stakeholders to elicit, document and prioritize requirements for analytics, reporting, and data integration initiatives.
• Facilitate requirements gathering sessions, workshops, and stakeholder interviews.
• Assist with scope definition, impact assessments, and risk identification.
• Collaborate with solution architects, developers, and vendors on system design and configuration decisions.
• Translate business processes into functional specifications, data mappings, source-to-target documentation, and acceptance criteria. Identify and deliver practical AI use cases using Microsoft Copilot (M365, Power BI, Fabric) and evaluate emerging capabilities against real business workflows.
• Support data governance and cataloging efforts - business glossary, data definitions, lineage, and metadata quality in tools such as Unity Catalog and/or Microsoft Purview.
• Conduct data profiling and validation to confirm accuracy.
• Support organizational change management and user adoption initiatives.
• Develop deep working knowledge of restaurant domain data - POS/sales transactions, labor and scheduling, food and beverage cost, loyalty program, and above-store operational metrics.
• Provide production support for analytics assets, including root cause analysis on data quality and refresh failures.
• Contribute to platform cost awareness - capacity utilization, refresh scheduling, and workload optimization.
• Other responsibilities as determined by leadership.

Skills & Requirements

• Bachelor’s degree in information systems, Business Analytics, Computer Science, or equivalent practical experience. BA required
• 5+ years as a Business Systems Analyst, Data Analyst, or in a similar role supporting enterprise data and reporting. Is this more of a BA or DA role?
• Strong query skills in SQL and Python with experience profiling source data and validating transformations.
• Hands-on Power BI experience: semantic modeling, DAX, workspace management, and report design (or a comparable BI platform such as Tableau, Looker, or OAS/OBIEE).
• Working knowledge of Azure data services (Data Factory, Data Lake Storage, Databricks, and Microsoft Fabric). Nice to have or required
• Demonstrated experience applying Microsoft Copilot or comparable AI tooling to business or analytics workflows.
• Proven ability to write clear business requirements, functional specifications, data dictionaries, and process documentation.
• Experience collaborating with cross-functional business and technical teams.
• Strong analytical and problem-solving skills.
• Strong facilitation and requirements elicitation skills.
• Excellent verbal, written and communication skills, with the ability to explain technical concepts to non-technical audiences.
• Ability to work onsite a minimum of three days per week, with flexibility for additional onsite days during key project phases, releases, and business planning cycles.
• Direct experience in the restaurant or hospitality industry, including familiarity with POS platforms, restaurant financial reporting (period/week calendars, comp sales, cost of sales), labor management systems, or guest loyalty and CRM data.
• Familiarity with data governance and privacy frameworks (Purview, CCPA/CPRA, records retention).
• Experience with Agile delivery, Azure DevOps, and iterative requirements practices.

Benefits/Other Compensation

Medical, Dental, Life Insurance, 401K.

Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

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Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

#1186416 - Priyanka Kumari