Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 1 min ago
O
Network Security and Firewall Engineer - City
OKC
OKLAHOMA CITY, OK · Oklahoma City, OK
- $44.42 to $67.92 USD / hour
…an immediate supervisor. The Network Security and Firewall Engineer is responsible for designing, implementing, configuring, managing, and maintaining firewall infrastructure to protect the…
Added 8 mins ago
LC
Engineering Assistant
LARSON CANDO INC
Fort Lauderdale, FL
- $24 to $32 USD / hour
The Engineering Assistant will provide critical support to the Lead Aerospace Engineer in the design, development, and coordination of aerospace systems and components. This position plays…
Added 27 mins ago
FC
Chief Building Engineer
Fairfax County
Fairfax, VA
- $37.01 to $64.77 USD / hour
Chief Building Engineer – Lead Operations for a Multi-Building Organization
Added 27 mins ago
FC
Mechanical Engineer (Engineer IV)
Fairfax County
Fairfax, VA
- $42.68 to $74.68 USD / hour
Fairfax County’s Facilities Management Department (FMD) is seeking a highly skilled Senior Mechanical Engineer / Project Manager to lead the development and execution of complex capital and…
Added 30 mins ago
Senior Electrical Engineer - Federal
P2S
Seattle, WA
Are you a Senior Electrical Engineer with experience in Federal/Ports looking to grow your career?
Added 31 mins ago
Product Engineer I
Hays
Houston, TX
…of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also…
Added 31 mins ago
Customer Engineer
Hays
SC
…of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also…
Added 31 mins ago
Inventory Customer engineer
Hays
NY
…of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also…
Added 31 mins ago
Customer Engineer
Hays
GA
…of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also…
Added 31 mins ago
Customer Engineer
Hays
CA
…of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also…
Added 31 mins ago
Sr Security Engineer - IAM (SailPoint)
Hays
Raleigh, NC
MUST HAVE IAM Solution and Architecture Experience- specifically SailPoint · Must have knowledge of cloud directories such as Entra ID, AWS Directory Service and Google Cloud Identity
Added 1 hour ago
Senior Director, Software and Quality Engineering
OneStream
United States
…people who are bold enough to think big, authentic in how they lead and collaborate, curious about what's possible, and committed to delivering…
Added 1 hour ago
Continuous Improvement Engineer/Leader - Manufacturing
IPG
Clinton, IA
Assure execution of continuous improvement projects, supporting project sponsors or process owners in their successful completion. Assist continuous improvements teams with method…
Added 1 hour ago
EC
Senior Project Engineer
Eaton Corporation
Wilsonville, OR
- $104,000 to $152,000 USD / year
Eaton’s ES AMER NAS division is currently seeking a Senior Project Engineer. This is a hybrid role located in Chandler, AZ; City of Industry, CA; Las Vegas, NV; Pleasanton, CA; Roseville,…
Added 1 hour ago
Manufacturing /Industrial Engineer
Celestica
Portland, OR
The Manufacturing Process Engineer is responsible for designing, developing, deploying and optimizing processes for manufacturing to achieve quality, cost and delivery goals for Celestica…
Added 1 hour ago
Mechanical / Manufacturing Engineer
Precinmac
Albany, OR
We are seeking a motivated Mechanical/Manufacturing Engineer to support the design, development, and manufacturing of custom mechanical components and assemblies for a diverse range of…
Added 1 hour ago
EG
AI Automation Analyst
Eliassen Group
Salem, OR
- $70 to $75 USD / hour
Our client seeks an AI-driven process automation leader to support a large expert network and drive operational excellence. The role will identify, design, and deliver intelligent…
Added 1 hour ago
TT
Lead Platform Engineer
True Talent Solutions Partners
South San Francisco, CA
- $205,000 to $235,000 USD / year
Lead platform engineering for the compute, data, AI, and security infrastructure behind a biotechnology sequencing operation. You will combine hands-on engineering with technical leadership…
Added 1 hour ago
CO
Director of Community Development Department
County of Del Norte, CA
Crescent City, CA
- $127,048 to $178,770 USD / year
Working under the policy direction of the Board of Supervisors as an appointed department head, you will lead a multidisciplinary team of roughly 30 staff (plus a part-time County Surveyor)…
Added 1 hour ago
Lead Security Engineer
Kelly Services
Reston, VA
This requires 5 days per week onsite in Reston, VA · Ability to work onsite 5 days per week in Reston, VA
Added 1 hour ago
SUPERVISORY MECHANICAL ENGINEER
United States Fleet Forces Command
Naval Shipyard, VA
Added 1 hour ago
Principal Network Engineer / Senior Principal Network Engineer
Northrop Grumman
Chantilly, VA
…administrators, and operators as a Principal Cyber Network Engineer or Senior Principal Cyber Network Engineer professional in Chantilly, VA. The successful candidate will be expected to…
Added 1 hour ago
Software Development Engineer III, AFX Planning Tools
Amazon
Herndon, VA
…millions of customers? We are looking for a Software Development Engineer III to join our team at Amazon and help shape the technical direction of critical software systems. In this role,…
Added 1 hour ago
Advanced Training Systems Acquisition Engineer (Engineering Technician 3) - 31115
Huntington Ingalls Industries
Virginia Beach, VA
What You Must Have · Candidate must have experience in Navy combat systems modernization aligned with the Navy Modernization Process (NMP) framework
Added 1 hour ago
Full Stack Engineer 4 (Go, AWS)
Capital One
McLean, VA
Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet…

Hays

Customer Engineer

GA, United States

Apply on hays.com About employer

Applications open in a new tab.

Job details

Apply by: Feb 12, 2027
Experience: 2+ years of experience in a Level 2 IT support role.
Posting language: English
Posted: Nov 13, 2026

Original job description

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking Customer Engineer in Smyrna, GA.

ROLE DESCRIPTION

We are seeking a skilled and customer-focused Level 2 IT Support Technician to join our team. This role provides onsite technical support to internal and external users, including hardware and software troubleshooting, ticket resolution, and escalation support.

Provide onsite or remote Level 2 IT technical support.
Manage and respond to support tickets using Remedy (Helix) or a similar ITSM platform.
Troubleshoot hardware and software issues related to Windows 11 devices.
Escalate unresolved issues to the appropriate support teams.
Deliver exceptional customer service while maintaining a high level of professionalism.
Document resolutions and follow standard IT support procedures. Technical Environment Operating Systems: Windows 11 (desktop/laptop) Ticketing System: Remedy (Helix) or similar Environment: Enterprise/corporate IT service support

SKILLS & REQUIREMENTS

2+ years of experience in a Level 2 IT support role.
Strong troubleshooting and communication skills.
Solid understanding of IT support practices in a corporate setting.
Experience documenting support activities and following escalation procedures.
Experience using Remedy (Helix) or similar ticketing tools.
Familiarity with ITIL best practices.
CompTIA A+ or ITIL

Benefits/Other Compensation

Medical, Dental, Life Insurance, 401K.

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

#1187472 - Heather Eastman

Apply on hays.com About employer

Report this job

Work requirements

Jobs in the United States