Jobs in the United States

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Added 1 hour ago
Engineer III / SR or Engineering Associate
Southern Company
Fairburn, GA
- Must have valid driver’s license · - Must have a safe work record and successfully follow safe work practices & policies for a Safety
Added 1 hour ago
Embedded SW Engineer
Trane Technologies
La Crosse, WI
1- 3 years of C++ or similar object-oriented software design experience required · Must have excellent verbal, written, and interpersonal skills
Added 1 hour ago
FC
Building Automation Systems (BAS) Operations Manager (Engineer III)
Fairfax County
Fairfax, VA
- $38.84 to $67.96 USD / hour
Lead the future of smart building operations across one of the region's most diverse and complex facility portfolios. This position provides strategic leadership, program direction, and…
Added 1 hour ago
FC
Chief Building Engineer
Fairfax County
Fairfax, VA
- $37.01 to $64.77 USD / hour
Chief Building Engineer – Lead Operations for a Multi-Building Organization
Added 1 hour ago
Customer Engineer
Hays
GA
Our client is seeking Customer Engineer in Smyrna, GA.
Added 2 hours ago
Senior Director, Software and Quality Engineering
OneStream
United States
OneStream is the AI operating system for modern finance. As Sr. Director, Software and Quality Engineering, you will lead our unified software development and quality engineering…
Added 2 hours ago
Continuous Improvement Engineer/Leader - Manufacturing
IPG
Clinton, IA
…method implementation and the alignment of projects with the operating goals of the…
Added 2 hours ago
Manufacturing /Industrial Engineer
Celestica
Portland, OR
The Manufacturing Process Engineer is responsible for designing, developing, deploying and optimizing processes for manufacturing to achieve quality, cost and delivery goals for Celestica…
Added 2 hours ago
Lead Security Engineer
Kelly Services
Reston, VA
This requires 5 days per week onsite in Reston, VA · Ability to work onsite 5 days per week in Reston, VA
Added 2 hours ago
Principal Network Engineer / Senior Principal Network Engineer
Northrop Grumman
Chantilly, VA
…administrators, and operators as a Principal Cyber Network Engineer or Senior Principal Cyber Network Engineer professional in Chantilly, VA. The successful candidate will be expected to…
Added 2 hours ago
Staff Eng, Process Control
Smurfit Westrock
West Point, VA
The Process Control Engineer position: provides technological and engineering expertise for the implementation of new process control technology and equipment; evaluates and resolves…
Added 2 hours ago
AIML - Sr. LLM Inference Quality Engineer
Apple
Seattle, WA
…model (LLM) services at scale. We are looking for a senior engineer to own the correctness, consistency, and stability of LLM inference in production. You will design and build the…
Added 2 hours ago
Semiconductor Equipment Engineer – Program Management
Samsung Austin Semiconductor, LLC.
1530 FM 973 Taylor, TX
As a semiconductor equipment engineer on the Innovation Equipment team, you will lead technical improvement projects that support semiconductor manufacturing performance. You will apply…
Added 3 hours ago
Production Planner
Hill Phoenix, Inc.
Conyers, GA
Validate order promise dates against capacity, material availability, and lead times; communicate commit dates to Sales / Customer Service.
Added 3 hours ago
Software Program Manager
Space Dynamics Laboratory
North Logan, UT
Demonstrated experience serving as an Agile delivery lead, iteration manager, Scrum Master, Release Train Engineer, Product Owner partner, or equivalent role
Added 3 hours ago
Sentinel - Principal / Sr Principal Engineer Systems
Northrop Grumman
Roy, UT
Must have an active U.S
Added 3 hours ago
Software Engineer
INNOVA SOLUTIONS INC
SALT LAKE CITY, UT
Added 3 hours ago
Software Engineer
INNOVA SOLUTIONS INC
SALT LAKE CITY, UT
Added 3 hours ago
Software Engineer
INNOVA SOLUTIONS INC
SALT LAKE CITY, UT
Added 3 hours ago
Software Engineer
INNOVA SOLUTIONS INC
SALT LAKE CITY, UT
Added 3 hours ago
Supervisor - Operations Engineering
ONEOK, Inc
Tulsa, OK
Lead, coach, and develop employees by establishing clear performance expectations, aligning work with organizational goals, managing workload and priorities, and providing timely feedback…
Added 3 hours ago
Steam Operator Engineer Lead
The Regents of the University of California on behalf of their Los Angeles Campus
Los Angeles, CA
Must possess, upon hire, and maintain a valid CA noncommercial Class C License in accordance with the California (CA) Department of Motor Vehicles
Added 3 hours ago
Databricks Engineering Manager
Deloitte US
Austin, TX
As a Lead Data Engineer II on the AI & Data team, you will be responsible for:
Added 3 hours ago
Databricks Engineering Jr. Consultant
Deloitte US
Austin, TX
As a Data Engineer I on the AI & Data team, you will be responsible for:
Added 3 hours ago
Tactical Data Link (TDL) / Interoperability Data Specialist
CACI International
Norco, CA
Experience: 5+ years of relevant technical experience in Tactical Data Links (TDL) and C4ISR testing/integration (equivalent to a Senior Systems Engineer or Test Director level).

Hays

Customer Engineer

GA, United States

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Job details

Apply by: Feb 12, 2027
Experience: 2+ years of experience in a Level 2 IT support role.
Posting language: English
Posted: Nov 13, 2026

Original job description

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking Customer Engineer in Smyrna, GA.

ROLE DESCRIPTION

We are seeking a skilled and customer-focused Level 2 IT Support Technician to join our team. This role provides onsite technical support to internal and external users, including hardware and software troubleshooting, ticket resolution, and escalation support.

Provide onsite or remote Level 2 IT technical support.
Manage and respond to support tickets using Remedy (Helix) or a similar ITSM platform.
Troubleshoot hardware and software issues related to Windows 11 devices.
Escalate unresolved issues to the appropriate support teams.
Deliver exceptional customer service while maintaining a high level of professionalism.
Document resolutions and follow standard IT support procedures. Technical Environment Operating Systems: Windows 11 (desktop/laptop) Ticketing System: Remedy (Helix) or similar Environment: Enterprise/corporate IT service support

SKILLS & REQUIREMENTS

2+ years of experience in a Level 2 IT support role.
Strong troubleshooting and communication skills.
Solid understanding of IT support practices in a corporate setting.
Experience documenting support activities and following escalation procedures.
Experience using Remedy (Helix) or similar ticketing tools.
Familiarity with ITIL best practices.
CompTIA A+ or ITIL

Benefits/Other Compensation

Medical, Dental, Life Insurance, 401K.

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

#1187472 - Heather Eastman

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Jobs in the United States