Jobs in the United States

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Added 1 min ago
O
Network Security and Firewall Engineer - City
OKC
OKLAHOMA CITY, OK · Oklahoma City, OK
- $44.42 to $67.92 USD / hour
At the City of Oklahoma City, our Total Rewards package is designed to honor your service, fuel your growth, and support every part of your life. We offer:
Added 9 mins ago
LC
Engineering Assistant
LARSON CANDO INC
Fort Lauderdale, FL
- $24 to $32 USD / hour
The Engineering Assistant will provide critical support to the Lead Aerospace Engineer in the design, development, and coordination of aerospace systems and components. This position plays…
Added 27 mins ago
FC
Building Automation Systems (BAS) Operations Manager (Engineer III)
Fairfax County
Fairfax, VA
- $38.84 to $67.96 USD / hour
…multidisciplinary team responsible for BAS operations, technical support, system integration, and enterprise-wide standards. This role offers the opportunity to drive innovation, advance…
Added 27 mins ago
FC
Chief Building Engineer
Fairfax County
Fairfax, VA
- $37.01 to $64.77 USD / hour
Chief Building Engineer – Lead Operations for a Multi-Building Organization
Added 31 mins ago
Customer Engineer
Hays
SC
Our client is seeking Customer Engineer in Greer, SC.
Added 31 mins ago
Inventory Customer engineer
Hays
NY
Our client is seeking Inventory Customer Engineer in New York, NY.
Added 31 mins ago
Customer Engineer
Hays
GA
Our client is seeking Customer Engineer in Smyrna, GA.
Added 31 mins ago
Customer Engineer
Hays
CA
Our client is seeking Customer Engineer in Oxnard, CA.
Added 31 mins ago
Sr Security Engineer - IAM (SailPoint)
Hays
Raleigh, NC
MUST HAVE IAM Solution and Architecture Experience- specifically SailPoint · Must have knowledge of cloud directories such as Entra ID, AWS Directory Service and Google Cloud Identity
Added 31 mins ago
Building Engineer
Hays
CA
commercial real estate team and support the operations and maintenance of a high-quality
Added 42 mins ago
SO
Engineering Assistant 2 (PCN 252440)
State of Alaska
Juneau, AK
- $40.86 USD / hour
Under general supervision, the Engineering Assistant 2 (EA 2) assists the Regional Quality Assurance Engineer (QAE) in providing materials engineering support for a variety of engineering…
Added 1 hour ago
Senior Director, Software and Quality Engineering
OneStream
United States
Invest in test infrastructure, environments, and data, and partner with Support and Customer Success to turn customer-found issues into prevention.
Added 1 hour ago
Sr Tech Support Engineer MI -1 (for medical imaging devices)
Fujifilm
Jefferson City, MO
The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more complex issue…
Added 1 hour ago
Continuous Improvement Engineer/Leader - Manufacturing
IPG
Clinton, IA
…improvement, a value stream approach, and the voice of the customer as appropriate to the specific objectives of the initiative. Provide for effective communication and change management…
Added 1 hour ago
EC
Senior Project Engineer
Eaton Corporation
Wilsonville, OR
- $104,000 to $152,000 USD / year
This Senior Project Engineer will be strategically based in the western region of the United States and will play a key role in supporting order management through technical ownership of…
Added 1 hour ago
Manufacturing /Industrial Engineer
Celestica
Portland, OR
Translates customer requirements into factory activities; creates and documents associated factory support activities needed for product manufacturing and testing.
Added 1 hour ago
Mechanical / Manufacturing Engineer
Precinmac
Albany, OR
We are seeking a motivated Mechanical/Manufacturing Engineer to support the design, development, and manufacturing of custom mechanical components and assemblies for a diverse range of…
Added 1 hour ago
L
Combat Management Systems Engineer
Lyntris
San Diego, CA
- $120,000 to $160,000 USD / year
We are seeking a Combat Management Systems Engineer to support the design, integration, testing, and validation of combat management systems, tactical command-and-control capabilities, and…
Added 1 hour ago
TT
Software Engineer
True Talent Solutions Partners
New York, NY
- $192,500 to $258,000 USD / year
On-site in New York, NY, five days per week.
Added 1 hour ago
TT
Senior Security Engineer
True Talent Solutions Partners
San Francisco, CA
- $190,000 to $250,000 USD / year
- Support customer trust and compliance work related to SOC 2, ISO 27001, and bank security requirements.
Added 1 hour ago
Electrical Systems Engineer
Northrop Grumman
Stafford, VA
Northrop Grumman Defense Systems is seeking an Electrical Systems Engineer to work for our Whisper program at a government customer site in Stafford, Virginia.
Added 1 hour ago
Senior Systems Integration Engineer - Secret
Parsons Corporation
Centreville, VA
Must have an active Secret clearance · Must have a Valid US Passport
Added 1 hour ago
Owner's Representative - Commissioning Coordinator
Parsons Corporation
Centreville, VA
Liaising between the Constructor, Engineer, and Owner for all startup and testing activities
Added 1 hour ago
DevOps Engineer
Parsons Corporation
Centreville, VA
…team that analyzes, designs, and develops computer software to support marquee customers in Defense and Intelligence. We are seeking a DevOps Engineer (CNO) to develop and maintain the…
Added 1 hour ago
Software Test Engineer (Level 2 or 3) AHT
Northrop Grumman
Dulles, VA
Northrop Grumman Space Systems is seeking a Software Test Engineer to support the verification and validation of mission-critical satellite ground software. In this role, you will develop &…

Hays

Customer Engineer

GA, United States

Apply on hays.com About employer

Applications open in a new tab.

Job details

Apply by: Feb 12, 2027
Experience: 2+ years of experience in a Level 2 IT support role.
Posting language: English
Posted: Nov 13, 2026

Original job description

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking Customer Engineer in Smyrna, GA.

ROLE DESCRIPTION

We are seeking a skilled and customer-focused Level 2 IT Support Technician to join our team. This role provides onsite technical support to internal and external users, including hardware and software troubleshooting, ticket resolution, and escalation support.

Provide onsite or remote Level 2 IT technical support.
Manage and respond to support tickets using Remedy (Helix) or a similar ITSM platform.
Troubleshoot hardware and software issues related to Windows 11 devices.
Escalate unresolved issues to the appropriate support teams.
Deliver exceptional customer service while maintaining a high level of professionalism.
Document resolutions and follow standard IT support procedures. Technical Environment Operating Systems: Windows 11 (desktop/laptop) Ticketing System: Remedy (Helix) or similar Environment: Enterprise/corporate IT service support

SKILLS & REQUIREMENTS

2+ years of experience in a Level 2 IT support role.
Strong troubleshooting and communication skills.
Solid understanding of IT support practices in a corporate setting.
Experience documenting support activities and following escalation procedures.
Experience using Remedy (Helix) or similar ticketing tools.
Familiarity with ITIL best practices.
CompTIA A+ or ITIL

Benefits/Other Compensation

Medical, Dental, Life Insurance, 401K.

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

#1187472 - Heather Eastman

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Jobs in the United States