Archived listing. The details below describe a past opening.
•
- The Human Resources Manager will own the full HR relationship for the company's 3PL & E-Commerce client-facing third-party logistics sites, with four locations across California, Texas, Nevada, and Indiana, covering employee relations, staffing, compliance, engagement, and client partnership. Two of the four sites, Las Vegas, Nevada, and Indiana, are greenfield launches for a new e-commerce client that must be stood up from nothing; the other two, Santa Fe Springs, California, and Mesquite, Texas, run today under an HR Generalist who reports to this role. Reporting to the Director, HR Operations, the Human Resources Manager sits in client business reviews, supports a multi-state hourly workforce, and leads one HR Generalist. This is a growth role: as the client business expands, the scope, team, and level are expected to grow with it. Essential Duties and Responsibilities
- Owns HR for the company's 3PL and e-commerce network across four sites in California, Texas, Nevada, and Indiana, and leads one HR Generalist supporting those locations.
- Stands up HR from the ground up for two greenfield launches in Las Vegas, NV, and Indiana: staffing plan, agency selection, onboarding, I-9 and background workflow, benefits enrollment, policy localization, safety orientation, and day-one readiness.
- Serves as the senior HR partner to site leadership across all four locations and conducts regular site visits.
- Participates in client business reviews, representing HR performance, staffing health, and workforce risk, and partners with Operations on ramp planning, volume forecasting, and labor strategy.
- Manages the HR implications of client service level agreements and escalates contractual staffing risk early.
- Owns employee relations, investigations, and terminations across the network, applying standards set by HR Operations.
- Ensures multi-state employment law compliance in daily practice, with particular attention to California's meal and rest break, overtime, wage statement, PAGA, and Labor Code 2810.3 requirements.
- Enforces co-employment standards at sites where contingent labor is present.
- Executes enterprise HR programs in the network: performance cycles, engagement surveys, compensation planning, and open enrollment.
- Reports network metrics, including turnover, time to fill, employee relations volume, contingent ratio, and conversion rate.
- Develops and trains site leadership on state-specific compliance guardrails, particularly differences between California and the network's other states.
- Oversees hourly recruiting as it transitions to HR Generalists at each site, owning readiness, quality standards, and compliance discipline.
- Maintains accurate personnel records and HRIS data integrity for the network, including new hire, disciplinary, and leave documentation.
- Performs other duties as assigned.
Required Qualifications
- Bachelor's degree in Human Resources, Business, or a related field; equivalent experience considered.
- 5+ years of progressive HR experience, including at least 2 years at Human Resources Manager level or equivalent generalist ownership of a site or network.
- SHRM-CP/SHRM-SCP or PHR/SPHR certification preferred.
- Ability to work from the corporate headquarters when not traveling.
- Ability to travel up to 40 percent.
Physical Demands
- Office work at the corporate headquarters, with extended periods of sitting and computer use.
- Frequent use of hands and fingers for keyboarding, typing, and handling documents.
- Ability to communicate clearly in person, by telephone, and in virtual meetings, including with groups of associates during orientations and site meetings.
- Ability to walk active warehouse facilities for extended periods, including on concrete surfaces, during site visits.
- Occasional standing, walking, stooping, bending, reaching, and climbing stairs.
- Occasional lifting and/or moving of up to 25 pounds.
Work Environment
- This position is based at the corporate headquarters and travels to network sites up to 40 percent of the time.
- Standard office environment with moderate noise levels while at headquarters.
- Regular time in warehouse and fulfillment environments where temperatures are not climate controlled and noise levels may be moderate to loud.
- Exposure to moving material handling equipment (MHE), including forklifts and conveyors, when in operating facilities; compliance with all site safety and personal protective equipment (PPE) requirements is mandatory.
- Periodic extended or nonstandard hours to support greenfield launches, peak seasons, investigations, and associates on multiple shifts and time zones.
Travel Requirements
- Travel up to 40 percent is required.
- Travel includes the Santa Fe Springs, California; Mesquite, Texas; Las Vegas, Nevada; and Indiana sites, client business reviews, and staffing agency and vendor locations.
- Travel may be heavier during greenfield launches and is often overnight, requiring air travel.
- Must maintain a valid driver's license and an acceptable driving record for business travel.
Equipment Used
- Standard office equipment, including laptop computer, monitors, printer/scanner/copier, and telephone or softphone.
- Microsoft Office Suite, with regular use of Excel, Word, and PowerPoint.
- Human Resources Information System (HRIS), applicant tracking, timekeeping, and electronic Form I-9 systems.
- Personal protective equipment (PPE), including high-visibility vest, safety glasses, and safety-toe footwear, when in operating facilities.
Supervisory Responsibilities
- Directly supervises one (1) HR Generalist supporting the Santa Fe Springs, California, and Mesquite, Texas, sites.
- Carries out supervisory responsibilities in accordance with company policies and applicable laws, including interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; and addressing complaints and resolving problems.
- Sets individual goals and development plans, holds regular one-on-ones, and completes performance evaluations on the company cycle.
- Expected to take on additional HR Generalists as recruiting transitions to each site and the client business grows.
Hayes Company/Knight Swift Warehousing and Fulfillment is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.