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Cyber Systems Security Engineering Stf - E4
Lockheed Martin
King of Prussia, PA · King of Prussia
…practices. The ideal candidate will support secure architecture development, system accreditation activities, continuous monitoring, vulnerability management, and automation of security…
Added just now
Cyber Systems Security Engineering Sr - E3
Lockheed Martin
King of Prussia, PA · King of Prussia
…practices. The ideal candidate will support secure architecture development, system accreditation activities, continuous monitoring, vulnerability management, and automation of security…
Added just now
Financial Management - E2
Lockheed Martin
Owego, NY · Owego
Performs one or more multiple financial activities within various finance job functions (FP&A, Overhead, Program Finance, Accounting, Controller, etc.). Will include some or all of the…
Added just now
Senior Facility Manager
Caterpillar, Inc.
Menominee, MI
Build, coach, and develop a high-performing leadership team, strengthening organizational capability, succession planning, talent development, and accountability at every level.
Added 1 min ago
Guidance, Navigation & Control Engineering Manager
Lockheed Martin
Littleton, CO · Sunnyvale, CA · Littleton · Sunnyvale
This leader will lead multiple teams to deliver excellent GNC Subsystems on time and on budget. This position will own cost, technical and schedule for GNC on each program by leading the…
Added 1 min ago
Java Software Developer-INTERN
Lockheed Martin
Colorado Springs, CO · Colorado Springs
As leader of the C2BMC team, Lockheed Martin directs a partnership of highly responsive industry leaders developing and fielding the backbone of America’s missile defense. Together, this…
Added 1 min ago
Electrical Engineering Associate Manager
Lockheed Martin
Grand Prairie, TX · Grand Prairie
You will be a Electrical Engineering Associate Manager for the Future Interceptor program at Lockheed Martin Missiles and Fire Control (MFC). Our team is a recognized designer, developer,…
Added 1 min ago
Systems Engineer Sr Stf - E5
Lockheed Martin
Palmdale, CA · Palmdale
…cutting‑edge mission systems. You are an established technical leader with extensive experience in mission systems and systems engineering processes. You excel at communicating complex…
Added 1 min ago
Systems Engineer Sr Stf - Level 5
Lockheed Martin
Fairfax, VA · Fairfax
…complete algorithmic analysis, validation, and design for the program. You are the working leader for the analysis, design, and simulation of safety-critical algorithms for Satellite-Based…
Added 1 min ago
IT Leader Oracle HCM/HR and Staffs Systems
Ford Motor Company
Dearborn, MI
Ford is seeking an experienced LL4 IT Leader to partner with HR, the business owner of Oracle Human Capital Management (HCM) Cloud , while leading IT strategy, delivery, and operational…
Added 1 min ago
Clinical Specialist - Cardiac Rhythm Management - Ann Arbor
Medtronic
Ann Arbor, MI
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work…
Added 1 min ago
Clinical Social Worker Inpatient Every Other Weekend
Pine Rest Christian Mental Health Services
Grand Rapids, MI
Responsible to monitor for and report to the manager, attending physician, or appropriate team leader any potential risk to patient safety that could lead to an adverse outcomes.
Added 1 min ago
PR
Clinical Social Worker Neurodevelopmental Disorders Unit Pediatric Center Full Time
Pine Rest Christian Mental Health Services
Grand Rapids, MI
- Full-time
Responsible to monitor for and report to the manager, attending physician, or appropriate team leader any potential risk to patient safety that could lead to an adverse outcomes.
Added 1 min ago
Enterprise Change and Training Design Senior Manager, Life Sciences
Accenture
Detroit, MI
A strategic leader and trusted advisor with deep Life Sciences expertise. You are a structured problem solver with extensive consulting and industry experience. You communicate clearly and…
Added 1 min ago
Product Manager - Technical
Intermountain Health
Lansing, MI
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
Added 1 min ago
Clinical Pharmacist Investigational Drug Services
Intermountain Health
Lansing, MI
Supports the development of policies, standard operating procedures, clinical trial protocols, and other related materials necessary for clinical trial implementation.
Added 1 min ago
Medical Director - Utilization Management/Care Management, Select Health
Intermountain Health
Lansing, MI
Policy & Process Development: Participatein the creation, revision and enforcement ofUM/CM policies, procedures, and protocols to meetregulatory and other accreditation requirements.
Added 1 min ago
Director Supply Chain Business Operations
Intermountain Health
Lansing, MI
Ensures the development, implementation, and maintenance of project plans and other guiding documentation such as the configuration management plan, risk management plan, change control…
Added 1 min ago
Buyer I or II
Intermountain Health
Lansing, MI
Negotiation - Learns negotiation tactics and identifies successful negotiation examples. Further development required.
Added 1 min ago
Clinical Informatics Analyst
Intermountain Health
Lansing, MI
…workflow and system analysis and functional design for software development / configuration activities associated with clinical applications. Caregivers in this role are also responsible…
Added 1 min ago
Project Management & Planning Operations Rep Stf - E4
Lockheed Martin
Palmdale, CA · Marietta, GA · Fort Worth, TX · Palmdale · Marietta · Fort Worth
At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow -…
Added 2 mins ago
Price Cost Analyst, Senior - E3
Lockheed Martin
Fort Worth, TX · Fort Worth
…strategic plans to ensure effective material integration on program campaign pursuits, and establish new or renewed contracts. Performs and documents price/cost analysis on a variety of…
Added 18 mins ago
Manager, Subcontracts
Jobgether
Remote, United States
…performance, contractual compliance, cost efficiency, and on-time program delivery. Working closely with program leadership and cross-functional stakeholders, you will manage supplier…
Added 19 mins ago
Sr. Manager, Program Performance Operational Excellence (Onsite)
RTX
United States
The Sr. Manager, Performance Operational Excellence, Strategic Military Development, will play a critical role in driving organizational efficiency and ensuring the successful execution of…
Added 58 mins ago
Assistant Store Leader
The Kroger Co.
Fishers, IN
Support the Store Leader in building leadership bench strength by developing department leaders, assistants, leads, and emerging talent for future opportunities

HAVI

Manager, Service Delivery

Chicago, IL, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

HAVI is a global, privately owned company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, HAVI partners with companies to address challenges big and small across the supply chain, from commodity to customer. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. For more information, please visit HAVI.com.

The Manager, Service Delivery serves as the primary day-to-day delivery contact for our client's Global Restaurant Development & Equipment (GRDE) client coordinating supplier performance reporting, managing digital tool performance, preparing supplier review materials, tracking action, and surfacing risks and decisions. The role works across our client’s stakeholders, external suppliers, and cross-functional teams to deliver accurate, timely, and well-documented support, surface risks and decisions, and continually improve supplier adoption, data quality, and self-service of SRM tools while preserving GRDE ownership of strategic, and supplier-management decisions.

Operating as an augmentation of our QSR client's Global Equipment team, the Project Manager, Global Equipment role partners with the GRDE customers and will require onsite part-time presence at the client's office in Chicago.

Responsibilities:

Supplier Enablement

Build productive working relationships with customer stakeholders, and external suppliers; communicate clearly and professionally across written, verbal, presentation, and facilitation settings.
Provide new supplier onboarding, training, and ongoing support for GRDE digital tools, systems, and data submissions; facilitate adoption through training sessions, office hours, and self-service resources.
Monitor supplier adoption, data quality, compliance, and submission timeliness; identify missing or incomplete information, coordinate follow-up, track issues to resolution, and escalate blockers or ownership decisions to the appropriate GRDE or HAVI leader

Business Review Support

Own the administrative execution and communications supporting annual Supplier Performance Management deployment and related business-review cycles, including collection and organization of data, stakeholder inputs, records, and supporting documentation.
Track action plans, requests, commitments, due dates, risks, blockers, and completion status; coordinate reminders and follow-up activities and support the orderly handoff of completed work to the appropriate GRDE owner.
Prepare and maintain presentations, agendas, pre-reads, trackers, meeting materials, repositories, distribution lists, and follow-up documentation for Supplier Performance Management and Supplier Business Reviews.

Performance & Reporting:

Administer KPI, resiliency, lead-time, savings, and related reporting processes by collecting and consolidating supplier inputs, managing uploads and trackers, validating submission completeness, and providing clear status visibility to Category Leads and stakeholders.

Program Administration:

Coordinate internal and external meetings, calendars, rooms, logistics, agendas, pre-reads, and leadership scheduling; prepare clear meeting notes and status updates and maintain action-item and decision tracking
Provide clear visibility to workload, open requests, risks, blockers, upcoming peaks, and escalation needs; support workload prioritization and flex across business cycles and project-based demand as directed.

Requirenmnets:

Bachelor’s degree in Business Administration, Supply Chain Management, Operations, Project Management, Analytics, or a related discipline; equivalent relevant experience may be considered.
3-5 years of relevant experience in service delivery, supplier support, supply chain operations, project coordination, business operations, or a client-facing professional services environment; experience within our client's system strongly preferred.
Demonstrated experience coordinating work across multiple stakeholders, suppliers, and cross-functional teams in a fast-paced environment with changing priorities and moderate ambiguity.
Strong written, verbal, listening, presentation, and facilitation skills, with the ability to communicate clear, concise, accurate, and action-oriented information to internal and external audiences.
Strong organizational, prioritization, and time-management skills, with consistent attention to detail and the ability to maintain multiple trackers, deadlines, recurring activities, and follow-up commitments.
Analytical and solutions-oriented mindset, with the ability to validate information, identify gaps, use data to support recommendations, and apply structured problem solving to operational issues.
Proficiency with Microsoft 365 applications, including Excel, PowerPoint, Word, Outlook, Teams, and SharePoint; intermediate spreadsheet capability is expected. Experience with Power BI or comparable reporting tools is preferred.
Experience onboarding or training users on digital tools, developing process documentation or training materials, and monitoring adoption, data quality, or compliance is preferred.
Working knowledge of supplier management, performance/KPI reporting, business-review preparation, lead-time reporting, resiliency, savings tracking, or related supply chain processes is preferred.
Customer-focused and collaborative approach, with sound judgment, accountability, intellectual curiosity, and the ability to build trust and credibility across organizational levels.
Ability to work independently within defined role boundaries, seek input when needed, escalate risks and decisions appropriately, and follow through reliably on commitments.
Continuous-improvement orientation, including willingness to challenge inefficient ways of working, share learnings, support change, and implement approved process or tool enhancements.
Project management training or certification and experience in food service, retail, equipment, or another multi-supplier environment are a plus.

Total Rewards:

Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

Our commitment to rewarding results
Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’ - and our company’s - success

There's more ...

Inclusive employee resource groups

Generous medical, dental, vision and other great benefits

Paid parental and medical leave programs

401(k) with a company match component and profit sharing

15 days of paid time off plus company holidays

Hybrid work model with flexibility

Tuition reimbursement and student loan repayment assistance

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

RECRUITING AGENCIES

HAVI does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the HAVI Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, HAVI employees, or any other company location. HAVI is not responsible for any fees related to unsolicited resumes.

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