Jobs in the United States

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Added 32 mins ago
TC
IT Operations Manager
The Community Group
Lawrence, MA
- $105,000 to $125,000 USD / year
The IT Operations Manager leads The Community Group's internal technology support team, so that staff across the agency's programs and sites have technology they can rely on. This role…
Added 38 mins ago
Protection Applications Department Manager (Midwest Region)
Burns & McDonnell
Saint Louis, MO · Akron, OH · Columbus, OH
The Department Manager will maintain an active connection to Protection Applications engineering and project execution while carrying full accountability for the leadership and management…
Added 2 hours ago
M
Principal Technical Program Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
We are looking for a Principal Technical Program Manager to drive the engineering and operational programs that enable CyberShield. You will partner with red team operators, security…
Added 2 hours ago
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Customer and Partner Engagement Manager
Microsoft
ON, CA
- $128,000 to $222,400 CAD / year
Program management capability, including experience managing multiple complex initiatives, developing work-back plans, identifying risks, and driving commitments to completion.
Added 2 hours ago
Assistant Manager - Quality Assurance
Kellanova
Taloja, IN
Coordinate the plant pest management program with external service providers, monitor trends and thresholds, and drive timely action on internal or external sightings.
Added 2 hours ago
Director of Patient Engagement
The Michael J. Fox Foundation for Parkinson's Research
United States
The This position at The Michael J. Fox Foundation for Parkinson’s Research (“the Foundation”) is responsible for aligning the Foundation’s investments by developing inclusive and…
Added 3 hours ago
Aftermarket Sales Manager
Weichai America Corp.
Rolling Meadows, IL
…business, we are seeking a results-driven Aftermarket Sales Manager to lead the growth of parts sales, service solutions, and Long-Term Service Agreements (LTSAs) within an assigned…
Added 3 hours ago
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Quality Manager - Regulated Manufacturing
Saint-Gobain
AKRON, OH
- $102,000 to $158,000 USD / year
Saint-Gobain is seeking a Quality Manager to lead the Quality function at our Akron, Ohio manufacturing facility. This highly visible leadership role combines quality expertise with strong…
Added 3 hours ago
Manager, Program Management and Planning - Hunt Valve
Hunt Valve
Salem, OH
…alignment, planning and scheduling performance, and enterprise-level program management…
Added 3 hours ago
Distribution Operator II
Entergy
Baton Rouge, LA
…contractors, industrial accounts, transmission control centers, and management is essential, particularly when monitoring system conditions to anticipate and mitigate potential reliability…
Added 3 hours ago
Assistant Store Manager/Rancocas (Westampton)
TD Bank, N.A.
Westampton, NJ
The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow…
Added 4 hours ago
Production Planning Manager - Ship Shafting
Ellwood National Forge
Irvine, PA
Added 4 hours ago
Quality Assurance Senior Project Manager
Quality Technology Services, LLC
Berwick, PA
The Quality Assurance Senior Project Manager is primarily responsible for leading the development and implementation of project specific quality programs in alignment with the QTS Quality…
Added 4 hours ago
Associate Director, Field Reimbursement Strategy and Execution - Oncology (Horsham, PA/Titusville, NJ) - Johnson & Johnson HCS, Inc
J&J Family of Companies
Horsham, PA
…strategy, operating model, and execution of the Field Reimbursement Manager organization across the full Oncology…
Added 4 hours ago
Associate Director Business Engagement
J&J Family of Companies
Horsham, PA
The position uses insights obtained along with relevant regulatory requirements to develop audit strategies based on a ‘fit for purpose’ mindset. This position also drives continuous…
Added 4 hours ago
Program Manager - Joseph Ballay Center for Design Fusion
Carnegie Mellon University
Pittsburgh, PA
Carnegie Mellon University’s School of Design seeks a Program Manager to join their team for the Joseph Ballay Center for Design Fusion. The Program Manager plays a pivotal role in ensuring…
Added 4 hours ago
Nurse Manager, SICU at Pennsylvania Hospital
Penn Medicine
Philadelphia, PA
…hazardous materials, emergency, medical equipment, and utility management.) Continuously improve unit/department operations to maintain and exceed internal/external regulatory compliance…
Added 4 hours ago
SO
Controller - WMS03
State of Washington
Olympia, WA
- $10,000 to $12,477 USD / month
This position will be open until filled, however the hiring manager has the right to close the announcement at any time. First review of applications is on 11/17/2026.
Added 4 hours ago
ESSM Licensed Production Program Manager
RTX
United States
The ESSM Licensed Production Program Manager will lead all aspects of ESSM business with International Licensed Production. In this role, you will oversee a high-performing team to deliver…
Added 5 hours ago
WR
Category Manager - Capital & Plant Services
W. R. Grace
Columbia, MD
- $120,575.2 to $165,790.9 USD / year
Other Compensation: Eligibility for the Short-Term Incentive program and other applicable bonuses
Added 5 hours ago
EA
Service Product Manager
Epson America, Inc.
Los Alamitos, CA
- $151,152 to $198,388 USD / year
Epson is seeking an exceptional Service Product Manager to join our Service Programs Product Management team. In this highly visible role, you will help advance Epson's…
Added 5 hours ago
WI
(USA) Store Manager - Supercenter
Walmart Inc.
Burley, ID
- $110,000 to $170,000 USD / year
…with company market and local plans and tactics to direct the management teamand management and hourly associates in facility operations merchandising and company…
Added 5 hours ago
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(USA) Store Manager - Supercenter
Walmart
COVINGTON, LA
- $110,000 to $170,000 USD / year
…with company market and local plans and tactics to direct the management teamand management and hourly associates in facility operations merchandising and company…
Added 5 hours ago
H
Sr Manager, Managed Service Delivery
HP
Spring, TX · All Cities, DE · All Cities, DC · All Cities, CT · All Cities, CO · All Cities, CA · All Cities, AZ · All Cities, AR · All Cities, AL · All Cities, AK · All Cities, WY · All Cities, VT · All Cities, NV · All Cities, IA · All Cities, SC · All Cities, MD · All Cities, KS · All Cities, WV · All Cities, WI · All Cities, WA · All Cities, VA · All Cities, UT · All Cities, TN · All Cities, SD · All Cities, RI · All Cities, PA · All Cities, OR · All Cities, OK · All Cities, OH · All Cities, NY · All Cities, NM · All Cities, NJ · All Cities, NH · All Cities, NE · All Cities, ND · All Cities, NC · All Cities, MT · All Cities, MS · All Cities, MO · All Cities, MN · All Cities, MI · All Cities, ME · All Cities, MA · All Cities, LA · All Cities, KY · All Cities, IN · All Cities, IL · All Cities, ID · All Cities, GA · All Cities, FL
- $116,150 to $182,400 USD / year
Develop team capability through coaching, performance management, career development, mentoring, and targeted skill development.
Added 6 hours ago
Manager, Talent Development Programs
TX
The Manager, Talent Development Programs leads the design, implementation, and launch of the new GFSO Professional Development Program. This role will oversee participant onboarding,…

HAVI

Manager, Service Delivery

Chicago, IL, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

HAVI is a global, privately owned company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, HAVI partners with companies to address challenges big and small across the supply chain, from commodity to customer. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. For more information, please visit HAVI.com.

The Manager, Service Delivery serves as the primary day-to-day delivery contact for our client's Global Restaurant Development & Equipment (GRDE) client coordinating supplier performance reporting, managing digital tool performance, preparing supplier review materials, tracking action, and surfacing risks and decisions. The role works across our client’s stakeholders, external suppliers, and cross-functional teams to deliver accurate, timely, and well-documented support, surface risks and decisions, and continually improve supplier adoption, data quality, and self-service of SRM tools while preserving GRDE ownership of strategic, and supplier-management decisions.

Operating as an augmentation of our QSR client's Global Equipment team, the Project Manager, Global Equipment role partners with the GRDE customers and will require onsite part-time presence at the client's office in Chicago.

Responsibilities:

Supplier Enablement

Build productive working relationships with customer stakeholders, and external suppliers; communicate clearly and professionally across written, verbal, presentation, and facilitation settings.
Provide new supplier onboarding, training, and ongoing support for GRDE digital tools, systems, and data submissions; facilitate adoption through training sessions, office hours, and self-service resources.
Monitor supplier adoption, data quality, compliance, and submission timeliness; identify missing or incomplete information, coordinate follow-up, track issues to resolution, and escalate blockers or ownership decisions to the appropriate GRDE or HAVI leader

Business Review Support

Own the administrative execution and communications supporting annual Supplier Performance Management deployment and related business-review cycles, including collection and organization of data, stakeholder inputs, records, and supporting documentation.
Track action plans, requests, commitments, due dates, risks, blockers, and completion status; coordinate reminders and follow-up activities and support the orderly handoff of completed work to the appropriate GRDE owner.
Prepare and maintain presentations, agendas, pre-reads, trackers, meeting materials, repositories, distribution lists, and follow-up documentation for Supplier Performance Management and Supplier Business Reviews.

Performance & Reporting:

Administer KPI, resiliency, lead-time, savings, and related reporting processes by collecting and consolidating supplier inputs, managing uploads and trackers, validating submission completeness, and providing clear status visibility to Category Leads and stakeholders.

Program Administration:

Coordinate internal and external meetings, calendars, rooms, logistics, agendas, pre-reads, and leadership scheduling; prepare clear meeting notes and status updates and maintain action-item and decision tracking
Provide clear visibility to workload, open requests, risks, blockers, upcoming peaks, and escalation needs; support workload prioritization and flex across business cycles and project-based demand as directed.

Requirenmnets:

Bachelor’s degree in Business Administration, Supply Chain Management, Operations, Project Management, Analytics, or a related discipline; equivalent relevant experience may be considered.
3-5 years of relevant experience in service delivery, supplier support, supply chain operations, project coordination, business operations, or a client-facing professional services environment; experience within our client's system strongly preferred.
Demonstrated experience coordinating work across multiple stakeholders, suppliers, and cross-functional teams in a fast-paced environment with changing priorities and moderate ambiguity.
Strong written, verbal, listening, presentation, and facilitation skills, with the ability to communicate clear, concise, accurate, and action-oriented information to internal and external audiences.
Strong organizational, prioritization, and time-management skills, with consistent attention to detail and the ability to maintain multiple trackers, deadlines, recurring activities, and follow-up commitments.
Analytical and solutions-oriented mindset, with the ability to validate information, identify gaps, use data to support recommendations, and apply structured problem solving to operational issues.
Proficiency with Microsoft 365 applications, including Excel, PowerPoint, Word, Outlook, Teams, and SharePoint; intermediate spreadsheet capability is expected. Experience with Power BI or comparable reporting tools is preferred.
Experience onboarding or training users on digital tools, developing process documentation or training materials, and monitoring adoption, data quality, or compliance is preferred.
Working knowledge of supplier management, performance/KPI reporting, business-review preparation, lead-time reporting, resiliency, savings tracking, or related supply chain processes is preferred.
Customer-focused and collaborative approach, with sound judgment, accountability, intellectual curiosity, and the ability to build trust and credibility across organizational levels.
Ability to work independently within defined role boundaries, seek input when needed, escalate risks and decisions appropriately, and follow through reliably on commitments.
Continuous-improvement orientation, including willingness to challenge inefficient ways of working, share learnings, support change, and implement approved process or tool enhancements.
Project management training or certification and experience in food service, retail, equipment, or another multi-supplier environment are a plus.

Total Rewards:

Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

Our commitment to rewarding results
Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’ - and our company’s - success

There's more ...

Inclusive employee resource groups

Generous medical, dental, vision and other great benefits

Paid parental and medical leave programs

401(k) with a company match component and profit sharing

15 days of paid time off plus company holidays

Hybrid work model with flexibility

Tuition reimbursement and student loan repayment assistance

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

RECRUITING AGENCIES

HAVI does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the HAVI Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, HAVI employees, or any other company location. HAVI is not responsible for any fees related to unsolicited resumes.

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