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Assistant Dental Office Manager
Aspen Dental
Camden, SC
- $20 to $22 USD / hour
…dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an…
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Admininistrative Assistant for Youth Sports | Kraft Family YMCA
YMCA OF THE TRIANGLE AREA
Apex, NC
- From $15.75 USD / hour
The Administrative Assistant for Youth Sports supports the daily operations of YMCA sports programs by providing essential administrative, communication, and customer service support. This…
Added 1 min ago
Federal Business Development Director Department of Defense and National Security Markets
Qwaltec Inc.
Tempe, AZ
Collaborate with program managers, engineers, operations leaders, proposal support, and executive leadership to align pursuits with company capabilities, contract performance, staffing…
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BernCo Clean Community Operator
Bernalillo County
Albuquerque, NM
- $20.54 to $20.95 USD / hour
…such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health…
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Substance Abuse Technician - FTR
Bernalillo County
Albuquerque, NM
…such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health…
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Manager, Partner Growth
Cardless
San Francisco, CA
- $122,000 to $155,000 USD / year
…health of each relationship, the performance of their card program, and identifying where there's room to expand it. You will also be the internal quarterback for your accounts: triaging…
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Flexible Schedule and Part Time Team Member
Chick-fil-A
Dallas, TX
- Part-time
Assist in other areas of the restaurant as needed to support operations.
Added 1 min ago
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Executive Assistant - Onsite (Full Time, Day)
Northbay
Fairfield, CA
- Full-time
…match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials,…
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Physical Therapy Assistant (PTA)
Beaumont ASHN LLC
Detroit, MI
Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our…
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Project Manager
CACI
San Antonio, TX · San Antonio
Project Manager to join our dynamic team in a Project Operations role that has strong emphasis and experience with managing contract deliverables and tracking detailed task level schedule…
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Clinical Director- Ambulatory Medical Specialty Clinics
Nationwide Children's Hospital
Columbus, OH
…activities for the Primary care Network. Oversees the clinical operations, staff development, clinical competencies, scope of practice, staff development and regulatory compliance of…
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Customer Experience Segment Leader - Wind
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Schenectady, NY · Boston, MA
8+ years of progressive experience in Customer Experience, Voice of Customer (VoC) programs, or Customer Operations within energy, industrial, or technology sectors.
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Assistant General Manager
Holiday Inn & Suites Anaheim
Anaheim, CA
Supervise and manage hotel departments and oversee hotel operations as directed.
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Transportation Systems Coordinator
Seattle Children's Hospital
Seattle, WA
- $27.17 to $40.75 USD / hour
Provide customer service and administrative support in the enhancement, development, expansion and daily operations of Seattle Children's alternative transportation program. Serve as a…
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Administration Manager
USB Ardent Mills LLC
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…information technology, and other activities critical to the local Operations and Quality Management teams. You will supervise the Plant Clerk/Inventory Coordinator and are an important…
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Bulk Operator -$24/hr AND $5,000 First Year Sign-On Bonus
USB Ardent Mills LLC
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As a Bulk Operator, you will be responsible for operating bulk load-out systems, flows, and equipment, along with all operations associated with the loading and jockeying of bulk and van…
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Scheduler
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- $30 to $34 USD / hour
Previous experience supporting fast paced branch operations.
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Scheduler - Clinical
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Previous experience supporting fast paced branch operations.
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RN, Territory Clinical Manager, Home Health
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Supervises day-to-day clinical and office operations.
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Director of Service & Construction - San Diego
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Specific areas of ownership and expertise include but are not limited to operations support, support of and education in adherence to property P&L, support of CNOI, EGI and CSAT goal…
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Regional Property Manager (Alma Point)
MidPen Housing
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- $91,200 to $102,600 USD / year
…exciting opportunity to make a direct impact on affordable housing operations during a period of significant portfolio growth and expansion across Northern…
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Automatic Facility Underwriter
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NEW YORK · CHICAGO · EXTON · MORRISTOWN · STAMFORD · HARTFORD
Participate in the strategic planning and implementation of business development activities including but not limited to identification of key brokers and markets; participation in…
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Veterinary Hospital Manager
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Woodinville, WA
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…to the Medical Director and leadership team, guiding daily operations, developing team members, and driving revenue and sustainable…

Hat World Inc.

8352 - Assistant Store Manager PT

Friendswood, TX, United States

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Job details

Posting language: English

Original job description

Assistant Store Manager About Our Company At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style. General Position Summary At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services. Principle Duties & Responsibilities People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Other duties as assigned.

Customer Experience

Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information Employment Requirements Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Equal Employment Opportunity We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Notice to Applicants In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance. Need Accessibility Assistance? Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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