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Added 1 min ago
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Product Manager 2 - CoreAI
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
…software inside the world’s most powerful IDE. As a Product Manager 2 - CoreAI on the Visual Studio Copilot team, you will shape intelligent, AI-powered developer experiences that are…
Added 4 mins ago
Onsite Victim Advocate, Schofield Barracks, Hawaii
Magellan Health Services
Schofield Barracks, HI
Liaisons with the installation Family Advocacy Program Manager (FAPM) to ensure that comprehensive victim services and training are provided through a coordinated community response to…
Added 4 mins ago
RS
Senior Customer Success Manager - Mobius
Rocket Software
Honolulu, HI
- $83,000 to $112,050 USD / year
The Senior Customer Success Manager (CSM) is a strategic leader within the Customer Success organization who exemplifies Rocket Software's core values in every customer and employee…
Added 4 mins ago
CT National Sales Manager
UMB Bank
Honolulu, HI
The Specialty Corporate Trust (SCT) National Sales Manager is responsible for sales and account management under the specialty corporate trust division.
Added 4 mins ago
Manager, AV Evaluation
General Motors
Honolulu, HI
8+ years of relevant experience in robotics, autonomous systems software, data analysis, ML evaluation, or autonomy analytics, including substantial experience leading technical teams and…
Added 5 mins ago
Principal Product Manager
Indeed
Honolulu, HI
We’re looking for a Principal Product Manager to set the strategic direction and lead the cohesive evolution of Job Seeker Discovery across the Home Page, Search Results Page, and Job…
Added 5 mins ago
Manager, Global Growth Performance
American Express Global Business Travel
Honolulu, HI
The Manager, Outbound Development owns that follow-through. This role gets new hires productive faster, makes sure the training sticks, helps leaders coach well, and builds the programs and…
Added 5 mins ago
Integrations Program Manager
Meta
Honolulu, HI
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
Added 8 mins ago
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Business Program Manager, Global Intern Experience & Innovation
Microsoft
WA · Redmond, WA · Redmond
- $97,600 to $206,400 USD / year
This role is ideal for someone who can connect strategy to execution, bring structure to ambiguity, build for global scale, and use data and insights to continuously improve programs. You…
Added 8 mins ago
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Principal Product Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are seeking a Principal Product Manager to lead product strategy and execution for resiliency, continuity, reliability, performance, and security capabilities across the Microsoft…
Added 10 mins ago
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Digital Community Support Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
…products, knowledge and experiences. As a Digital Community Support Manager, you will lead a multidisciplinary team across Community, social support, creative media and program delivery,…
Added 10 mins ago
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Senior Product Marketing Manager, Security
Microsoft
WA · NY · CA · GA · Redmond, WA · Mountain View, CA · Atlanta, GA · Redmond · New York · Mountain View · Atlanta
- $106,400 to $222,600 USD / year
Microsoft Security is seeking a Senior Product Marketing Manager to develop and lead its Chief Information Security Officer audience strategy. This role focuses on understanding the…
Added 10 mins ago
M
Principal Technical Program Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
We are looking for a Principal Technical Program Manager to drive the engineering and operational programs that enable CyberShield. You will partner with red team operators, security…
Added 10 mins ago
M
Program Strategy and Execution Manager- Sales Enablement
Microsoft
United States
- $106,400 to $222,600 USD / year
The ATU Program Go-To-Market Manager (GTMM) leads the end-to-end execution of strategic field programs for assigned lines of business across sales, marketing, consulting, customer success,…
Added 10 mins ago
M
Business Program Manager - Chief of Staff Office
Microsoft
NC · ND · TX · WA · GA · Charlotte, NC · Fargo, ND · Irving, TX · Redmond, WA · Atlanta, GA · Charlotte · Fargo · Irving · Redmond · Atlanta
- $97,600 to $206,400 USD / year
The Business Program Manager - Chief of Staff Office will support the planning and execution of strategic programs and initiatives that improve how the team operates and delivers business…
Added 10 mins ago
M
Principal Product Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
We are looking for a Principal Product Manager to lead the user experience strategy for Microsoft's internal capacity intelligence and decision platform. You will define how planners,…
Added 10 mins ago
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Senior Product Manager
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
We build Microsoft Purview capabilities that help customers protect data, govern AI, investigate security risks, and drive secure AI adoption. Microsoft’s mission is to empower every person…
Added 10 mins ago
Marketing Technology Product Owner - Salesforce Loyalty & Offer Management
TD Bank
Portland, ME
…capabilities while partnering across Salesforce Marketing Cloud, Data Cloud, and the broader Salesforce ecosystem to deliver customer engagement, loyalty, and offer management solutions.…
Added 19 mins ago
T
Engagement Manager - IT/Data (Pharma/Life Sciences Industry REQUIRED)
TEKsystems
Durham, NC
- $37 to $40.86 USD / hour
Engagement Manager (Client Transition Manager) | 100 % Remote (EST)*MUST HAVE experience in Pharmaceuticals or Life sciences* Position SummaryThe Engagement Manager serves as the primary…
Added 33 mins ago
Retail Coverage Merchandiser
Acosta Group
OMAHA, NE
…collaborating with store managers, utilizing technology for data collection and maintaining product display standards. Your efforts executing retail merchandising activities will connect…
Added 34 mins ago
Manager, Contracts & Pricing
STERIS Corporation
Vernon Hills, IL
The Manager, Contracts & Pricing leads the administration, governance, and execution of customer contracts and pricing programs across STERIS. This role is responsible for establishing…
Added 36 mins ago
SO
AGNECY MANAGER - UNCLASSIFIED
State of Nevada (NV)
Carson City, NV · Las Vegas, NV · Reno, NV
- $151,108 USD / year
…support for advocacy bodies, and the Adult Protective Services program. The Agency Manager will lead efforts to modernize, integrate, and enhance Nevada’s Home and Community Based Services…
Added 42 mins ago
Program Manager Data Center Operations
Amazon
Fernley, NV
Amazon is looking for a Program Manager with a strong delivery record and proven program management experience to own strategic, tactical, cross-functional programs in Data Center…
Added 43 mins ago
Manager, AV Evaluation
General Motors
Carson City, NV
8+ years of relevant experience in robotics, autonomous systems software, data analysis, ML evaluation, or autonomy analytics, including substantial experience leading technical teams and…
Added 43 mins ago
CG
Manufacturing Equipment Technology Program Manager
Chromalloy Gas Turbine LLC
Carson City, NV
- $114,337.92 to $150,068.52 USD / year

Hat World Inc.

8352 - Assistant Store Manager PT

Friendswood, TX, United States

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Job details

Posting language: English

Original job description

Assistant Store Manager About Our Company At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style. General Position Summary At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services. Principle Duties & Responsibilities People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Other duties as assigned.

Customer Experience

Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information Employment Requirements Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Equal Employment Opportunity We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Notice to Applicants In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance. Need Accessibility Assistance? Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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