Jobs in the United States

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Added 12 mins ago
Emergency Veterinarian
Alliance Animal Health
Swansboro, NC
…hospital profile describes a longstanding team led by an Office Manager and Practice Manager with extensive experience in veterinary…
Added 13 mins ago
House Attendant
E11EVEN Club Hotel & Residences
Miami, FL
…hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving…
Added 20 mins ago
Executive Advisor Water Economics & Infrastructure Investment Strategy
GHD Inc.
RYE, NY
…Project Delivery & Technical Responsibilities Serve as Project Manager or Technical Lead on water AM and economic advisory projects, including: Asset management plans & maturity assessments…
Added 20 mins ago
Medical Technologist Specialist
RochesterRegional Health
NEWARK, NY
…Information System. Participation in the Laboratory Ambassador Program. Teaches in the Medical Laboratory Science Program and Lab rotations as called upon to do so. Coordinates with the…
Added 21 mins ago
Sr. Program Manager, Field Service Utilization & Productivity
Rivian Automotive, LLC
BROOKLYN, NY
…turn, and handoffs must happen without avoidable waiting.As Sr. Program Manager, Field Service Utilization & Productivity, you will build the tools, standards, and operating processes that…
Added 21 mins ago
NL
Research Coordinator
NYU Langone Medical Center
New York, NY
- $66,299.99 to $66,300 USD / year
…research studies conducted within the Division of Cardiologys Digital Health Lab, Geriatric Cardiology Program, and Adult Congenital Heart Disease Program. Coordinator will assist with the…
Added 21 mins ago
Oliver Wyman Customer Innovation & Growth Payments Practice Associate/Engagement Manager
Marsh McLennan Inc.
NEW YORK, NY
…EMEA and North America Global payments strategy for a leading digital retailer Partnership strategy development/review for multiple leading merchants Growth acceleration plan of an…
Added 21 mins ago
Engagement Manager (EXL94)
ExlService.com, LLC
NEW YORK, NY
Added 21 mins ago
Advertising Account Manager
Creative Circle
NEW YORK, NY
Added 37 mins ago
Director of Performance Marketing, Calendar
Skylight
Remote, United States
Oversee a high-velocity creative testing program; support the Digital Performance Manager in balancing tradeoffs (velocity vs. quality)
Added 38 mins ago
Engineering Manger
DAT
Seattle, WA
As an Engineering Manager, you will be a technical leader building the digital backbone that powers our economy. You will combine your technical leadership with mission-driven impact.
Added 1 hour ago
Jr. Commercial Contracts Counsel
Bully Pulpit International
Remote, United States
…across strategic communications, public affairs, research, and digital marketing to create sophisticated and customized strategies that make change possible for both American and European…
Added 1 hour ago
B
Email Marketing Specialist (NYC Market)
BuildingLink
Remote, United States
- $95,000 to $105,000 USD / year
…logos in the same market. You'll start with the account-based program we've built in HubSpot and Salesforce and help grow it across email, digital, direct mail, events, and content. You…
Added 1 hour ago
Executive Director
Builders Network
Remote, United States
Move digital followers through the pipeline of engagement– from clicks and likes to using their voice to affect policy.
Added 1 hour ago
Engineer Maintenance
E11EVEN Club Hotel & Residences
Miami, FL
…hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving…
Added 1 hour ago
Head of Program Design
Braven
Remote, United States
Maintain and refresh program assets over time by updating content regularly based on stakeholder feedback, student outcome data, and shifts in the college-to-career landscape, including…
Added 1 hour ago
Head of Program Design
Braven
Remote, United States
Maintain and refresh program assets over time by updating content regularly based on stakeholder feedback, student outcome data, and shifts in the college-to-career landscape, including…
Added 1 hour ago
Head of Program Design
Braven
Remote, United States
Maintain and refresh program assets over time by updating content regularly based on stakeholder feedback, student outcome data, and shifts in the college-to-career landscape, including…
Added 1 hour ago
Head of Program Design
Braven
Remote, United States
Maintain and refresh program assets over time by updating content regularly based on stakeholder feedback, student outcome data, and shifts in the college-to-career landscape, including…
Added 1 hour ago
Associate Director, Technical Project Management
Braven
Remote, United States
…Project Management. This role will serve as a technical project manager for a specific domain area within the Systems Team, ensuring a standard project management methodology is embedded…
Added 1 hour ago
Associate Director, Technical Project Management
Braven
Remote, United States
…Project Management. This role will serve as a technical project manager for a specific domain area within the Systems Team, ensuring a standard project management methodology is embedded…
Added 1 hour ago
Associate Director, Technical Project Management
Braven
Remote, United States
…Project Management. This role will serve as a technical project manager for a specific domain area within the Systems Team, ensuring a standard project management methodology is embedded…
Added 1 hour ago
Associate Director, Technical Project Management
Braven
Remote, United States
…Project Management. This role will serve as a technical project manager for a specific domain area within the Systems Team, ensuring a standard project management methodology is embedded…
Added 1 hour ago
Associate Director, Digital Product Management
Braven
Remote, United States
…the organization’s prioritization process on behalf of the Digital Product Management Office (DPMO). You’ll use product analytics to shape the roadmap for your area and represent the…
Added 1 hour ago
Associate Director, Digital Product Management
Braven
Remote, United States
…the organization’s prioritization process on behalf of the Digital Product Management Office (DPMO). You’ll use product analytics to shape the roadmap for your area and represent the…

Hat World Inc.

8202 - Store Manager

LOUISVILLE, KY, United States

$21 to $23 USD / hour

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Job details

Pay: $21 to $23 USD / hour
Posting language: English

Original job description

Store Manager About Our Company At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style. General Position Summary At Lids, our Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services. Principle Duties and Responsibilities People & Training Development

Manage your store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
Assist in onboarding to acclimate new team members to Lids.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of their stores and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Standards (e.g. company dress code, etc.)
Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications, and other employee records as needed.
Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
Address all employee concerns or issues, including knowing when to partner with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action.
Drive team engagement by ensuring team members are given recognition and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth.
Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms.

Customer Experience

Lead and execute Lids selling strategy to achieve key performance indicators (KPIs), sales target and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers through employee education.

Operations

Manage team’s compliance within the scheduling and payroll process to align with policies, procedures, budgets, and applicable law.
Plan, prepare, and manage the schedule by considering team members’ qualifications, availability, and performance to maintain efficiency and effectiveness of operations.
Manage business disruptions and provide operational continuity (e.g. store closures, employee absenteeism, schedule / wages, operating hours impact, etc.)
Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.

Product & Inventory Management

Drive overall store product strategy, including supervision and oversite of receiving, processing, merchandising, and exiting through purchase or transfer.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Ensure integrity of product held to vendor-specific regulations, including custom embroidery limitations, purchase amount limitations, or special release dates.
Lead execution of weekly markdowns and markups as needed to ensure proper pricing.
Monitor and manage sell-through by monitoring product levels and ensuring inventory accuracy.
Manage any transfers or ship-backs (e.g. process damages) according to company standards.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge and Skills

Established ability to produce sales results while minimizing loss.
Proven supervisory skills, with capacity to deliver training material and assess retention.
Strong interpersonal and communication skills.
Proven ability to perform independently with minimal supervision.
Ability and willingness to travel overnight for training and/or business meetings.
Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
Proven managerial skills.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com

Reports to:

District Sales Manager

Additional Information Employment Requirements Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Equal Employment Opportunity We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Notice to Applicants In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance. Need Accessibility Assistance? Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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