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Added 1 min ago
Branch Manager - Georgia Northeast - Flowery Branch, Georgia
JPMorgan Chase
Flowery Branch, GA
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You…
Added 1 min ago
SR Specialist, Training and Development, Customer Operations
Boehringer Ingelheim
Johns Creek, GA
The SR Specialist, Customer Operations trains, delivers, plans, coordinates, implements and evaluates learning classes and activities. This role facilitates courses offered by content…
Added 1 min ago
Community Engagement Manager
Meta
Stanton Springs, GA
…development team. This role will partner with our site selection, operations, communications, and public policy teams to advance community development initiatives and maintain important…
Added 1 min ago
Office Manager
The Davey Tree Expert Company
Villa Rica, GA
The Office Manager is responsible for overseeing the daily administrative, operational, and facility functions of our engineering and utility design office in Villa Rica, Georgia. Working…
Added 1 min ago
MCPP: Recruiter
Trinzic
St Marys, GA · Kings Bay, GA
…partners around the world. Our key capabilities include base operations; contingency and expeditionary support; next generation asset management; digitally focused logistics; prepositioned…
Added 1 min ago
Branch Director - Home Health-$10K Sign On
BrightSpring Health Services
VIDALIA, GA
P rovide support and supervision to the Clinical Manager(s) to promote effective performance and delivery of quality home care services
Added 1 min ago
Safety Specialist - Kiewit Southeast District
Kiewit
Peachtree City, GA
As a Safety Specialist, you will report to Project Safety Manager. Your primary responsibilities centers on the successful implementation and support of the Site Specific Safety Plan in the…
Added 1 min ago
Retail Personal Banker Associate II - Pooler
Fifth Third Bank, N.A.
Pooler, GA
…Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the…
Added 1 min ago
A
Construction Quality Control Manager (QCM) - Albany, GA
Aerotek
Warner Robins, GA
- $50 to $60 USD / hour
We are seeking an experienced Construction Quality Control Manager (QCM) to support a large federal military construction project in Albany, GA. The project is approximately 20% complete…
Added 2 mins ago
Financial Center Manager Associate - Richmond Hill
Fifth Third Bank, N.A.
Savannah, GA
GENERAL FUNCTION:The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service,…
Added 2 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Atlanta, GA
…across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a…
Added 2 mins ago
DevOps Engineer III
Deloitte
Atlanta, GA
…accelerate delivery, improve reliability, and modernize engineering operations. As a Senior Consultant in Engineering Foundry, AI & E/EaaS - DevOps, you will support the design,…
Added 2 mins ago
Supply Chain Lead Finance Specialist
GE Vernova
Atlanta, GA
Objective of the role is to help, support and lead the Supply Chain team into their transformation and day to day activities by: driving strategic initiatives supported by strong financial…
Added 2 mins ago
IT Infrastructure Manger – AD/DNS/DHCP
Southern Company
Atlanta, GA
The ALPHA Infrastructure Manager leads Infrastructure Services' Tier 0 infrastructure operations for Active Directory, DNS, and DHCP. This role provides operational ownership and technical…
Added 2 mins ago
Business Development Manager - Atlanta, GA
Walden Security
Atlanta, GA
Ensures continuous client support and service needs are met by partnering with the branch Operations team
Added 2 mins ago
Product Owner, Digital Self-Service Products
Delta Air Lines, Inc.
Atlanta, GA
…cross-functionally with IT and various partners across Commercial and Operations to enhance and create new experiences on Delta's Digital Channels. The team is focused on evolving our…
Added 2 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Atlanta, GA
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 2 mins ago
Business Development Rep
Sage
Atlanta, GA
-Weeks 5-12: ramp up period, with the support of your manager and team, progressing toward being fully independent.
Added 2 mins ago
Field Marketing Project Manager
CGI Technologies and Solutions, Inc.
Atlanta, GA
Our client, a major brand here in Atlanta, is seeking a Field Marketing Project Manager to join their team. This person will be responsible for providing day to day coordination and…
Added 2 mins ago
Operations Change Manager
U.S. Bank
Atlanta, GA
The Operations Change Manager represents Operations in complex, high-visibility projects supporting Merchant Payment Services and other enterprise initiatives across U.S. Bank. This…
Added 2 mins ago
Cyber SAP Internal Controls Manager/ Engineering Manager II
Deloitte
Atlanta, GA
…transformation, ERP and cloud modernization, and implementations. The Manager will lead business process and IT general controls strategy, design, testing, and deployment across SAP ERP…
Added 2 mins ago
Manager SAP Project NA
Smurfit Westrock
Atlanta, GA
Create project estimations, scope, timelines, resource requirements and support capex submissions together with SW operations.
Added 2 mins ago
Senior AI Engineer
MiniMed
Atlanta, GA
…value, not just a stable deployment - then hand off to Model Operations for steady-state…
Added 2 mins ago
Investment Management & Trust Operations Senior Manager
Deloitte
Atlanta, GA
Enterprise Operations & Risk - Investment Management and Trust Operations Senior Manager
Added 2 mins ago
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte
Atlanta, GA
As a Manager, Technical Transformation on the Business Finance team, you will be responsible for leading the design, integration, and architectural governance of OneStream solutions that…

Hat World Inc.

8035 - Assistant Store Manager PT

Kennesaw, GA, United States

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Job details

Posting language: English

Original job description

Assistant Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principal Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.)
Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property.
Other duties as assigned.

Customer Experience

Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g., from Lids HQ).
Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurately opening and closing the till, using counterfeit protection practices, and making consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Legal authorization to work in the applicable country of employment is a condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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Skills

Scheduling
Sales
Recruitment
Retail operations
Regulatory compliance
Customer experience
Sales targets
Customer service
Merchandising
Opening and closing procedures
Inventory management
Interpersonal skills
Heavy lifting
Point of sale

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