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Added 1 min ago
Assistant General Manager
Mister Car Wash
Lockport, IL
We are hiring for an Assistant General Manager in Training (AGMIT) -- this accelerated development program is designed to prepare you for the Assistant General Manager position. This is an…
Added 1 min ago
R
Service Production Supervisor - Phoenix, AZ
Rivian
Phoenix, AZ
- $75,900 to $94,900 USD / year
Actively manage team performance, providing regular feedback, conducting performance reviews, and maintaining a strong understanding of each team member's strengths and development areas.
Added 4 mins ago
Operations Management Trainee (Phoenix)
Thyssenkrupp Elevator Corporation
Phoenix, AZ
Added 4 mins ago
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Retail Front End Supervisor - Full-Time
Burlington
Phoenix, AZ
- $17.15 to $19.15 USD / hour
- Full-time
Maximize sales results through training, developing, and coaching of direct reports
Added 4 mins ago
B
Retail Stocking Team Supervisor - Full-Time
Burlington
Phoenix, AZ
- $17.15 to $19.15 USD / hour
- Full-time
Lead merchandise progression process (receiving deliveries, unloading and sorting cartons, processing merchandise, and flowing goods to the sales floor)
Added 4 mins ago
AT
Senior Product Marketing Manager, Field
Akamai Technologies, Inc.
Phoenix, AZ
- $132,100 to $237,900 USD / year
Driving sales readiness, working closely with Sales Enablement to development training, product education, and resources that help sales teams confidenty position our products and engage…
Added 4 mins ago
Sales Development Representative
Akamai Technologies, Inc.
Phoenix, AZ
Our Sales Development Team partners with Sales to identify and qualify customer opportunities for the team. In addition, we work with our Marketing team to increase our pipeline and…
Added 4 mins ago
Staff Electrical Engineer - Water/Wastewater - Phoenix, AZ Job Details | Black & Veatch Family of Companies
Black & Veatch
Phoenix, AZ
With flexible ways of working and meaningful development opportunities, you’ll build a career you can be proud to stand behind.
Added 4 mins ago
Lead Project Engineer
Honeywell Aerospace
Phoenix, AZ
Be the leader of a team assessing and driving achievement for key Hardware development, working closely with Technical Engineers across disciplines, Project Engineers from other groups and…
Added 4 mins ago
Advanced Systems Engineer
Honeywell Aerospace
Phoenix, AZ
Advanced Knowledge in systems development lifecycle
Added 4 mins ago
Sr. Director Test Engineering – Engines and Power Systems
Honeywell Aerospace
Phoenix, AZ
…execution of engine, APU, and generator testing for new product development while supporting manufacturing operations. You will drive operational efficiency, maximize capacity and uptime,…
Added 4 mins ago
Lead Electromagnetic Design Engineer
Honeywell Aerospace
Phoenix, AZ
Be part of the Electric Power Generation Engineering team assessing and driving achievement of program specific performance for Commercial and Defense applications within Honeywell Power…
Added 4 mins ago
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Consultant Incubator (COIN) Analyst
Cognizant
Phoenix, AZ
- $70,000 to $80,000 USD / year
…of subject matter experts and an award-winning learning and development program. At the conclusion of the program, you will specialize as a Senior Consultant, in a role that aligns with…
Added 4 mins ago
Business Development Manager - Facility Validation, Environmental Monitoring & Calibration Services
Eurofins US Network
Phoenix, AZ
…companies. The service portfolio supports all stages of the drug development process and all functional areas of bio/pharmaceutical manufacturing, including method development,…
Added 4 mins ago
Lead Hardware Design Engineer
Honeywell Aerospace
Phoenix, AZ
In this role, you will support Honeywell’s Integrated Flight Deck Systems (IFS) organization and contribute to the development of the next generation Head-Up Display (HUD). Working under…
Added 4 mins ago
ES
Assistant Store Manager
Extra Space Storage
Phoenix, AZ
- $17 USD / hour
…through in-person and phone interactions, presenting a structured sales process, and managing customer…
Added 4 mins ago
HA
Supplier Development Engineer Principal
Honeywell Aerospace
Phoenix, AZ
- $147,000 to $183,000 USD / year
Is globally responsible for all supplier development and quality improvement and sustainment.
Added 4 mins ago
Sales Specialist - RTD & Beer
E&J Gallo
Phoenix, AZ
Are you energized by building brands, winning with customers, and creating memorable consumer experiences? As a Sales Specialist-RTD & Beer, you’ll help bring GALLO’s growing Ready To Drink…
Added 4 mins ago
HVAC Project Sales Account Manager
RK Mechanical
Phoenix, AZ
Manage sales opportunities from initial outreach through proposal development, customer follow-up, and closing.
Added 5 mins ago
Branch Manager-Nursery
SiteOne Landscape Supply
Windsor, CO
…commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We…
Added 5 mins ago
Customer Sales & Service Rep I
SiteOne Landscape Supply
Round Rock, TX
…commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We…
Added 5 mins ago
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply
San Diego, CA
…commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We…
Added 5 mins ago
Customer Sales & Service Rep I
SiteOne Landscape Supply
Plymouth, MN
…commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We…
Added 6 mins ago
SI
Lead Software Engineer, AI Workflow Generation (Agentforce Operations)
Salesforce, Inc.
CA
- $172,500 to $285,800 USD / year
As a SLead AI Software Engineer on the Agentforce Operations Process Generation Team, you will drive the ongoing development of our agents. They capture how a customer runs their business…
Added 6 mins ago
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Senior Software Engineer, Human Agent Interfaces (HAI)
Salesforce, Inc.
CA
- $148,500 to $246,000 USD / year
…users collaborate with AI, combining customer-facing product development with the engineering foundations needed to support enterprise…

Hat World Inc.

6421 - Assistant Store Manager FT

KANSAS CITY, KS, United States

$17 to $19 USD / hour

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Job details

Pay: $17 to $19 USD / hour
Posting language: English

Original job description

Assistant Store Manager About Our Company At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style. General Position Summary At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services. Principle Duties & Responsibilities People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Other duties as assigned.

Customer Experience

Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan with company match
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information Employment Requirements Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States or Canada is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Equal Employment Opportunity We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Notice to Applicants In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, and other employment-related information. Need Accessibility Assistance? Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Skills

Scheduling
Sales
Recruitment
Retail operations
Regulatory compliance
Customer experience
Sales targets
Customer service
Merchandising
Opening and closing procedures
Inventory management
Interpersonal skills
Heavy lifting
Point of sale

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