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Added 1 min ago
IT Client Support Specialist 3 (PCN 07-1227)
State of Alaska
Juneau, AK
…ability to solve technical problems quickly, provide exceptional customer service, thoroughly document user issues and resolutions in the ticket management system and provide remote support…
Added 1 min ago
SO
Senior Services Technician (PCN 021522)
State of Alaska
Anchorage, AK
- $24.15 USD / hour
Provide vital paraprofessional support and program information to team members and community partners.
Added 1 min ago
SO
Maintenance Specialist - Bldg/Facility/Const - Journey 1 (HVAC) (PCN 252736M)
State of Alaska
Anchorage, AK
- $30.4 USD / hour
The DOT&PF core values are integrity, excellence, and respect. We support an environment focused on teamwork and collaboration to achieve results. We succeed in achieving our transportation…
Added 1 min ago
Administrative Officer 2 (02-8046)
State of Alaska
Juneau, AK
Under general direction from the Division Operations Manager (DOM), the Administrative Officer 2 (AO2) will coordinate and oversee a variety of administrative functions supporting the…
Added 1 min ago
Dining Services District Manager
Healthcare Services Group, Inc.
LAS VEGAS, NV
Join Healthcare Services Group (HCSG) as a Dining Services District Manager, where you will oversee dining services operations across multiple locations. At HCSG, we are passionate about…
Added 1 min ago
General Manager - Optical
National Vision
South Jordan, UT
As a General Manager, you’ll lead a talented team, drive results, and create an amazing experience for both patients and associates every single day.
Added 1 min ago
TN
The North Face - Supervisor - Rio Grande Premium Outlets
The North Face
United States
- $17.5 to $21.6 USD / hour
As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and…
Added 1 min ago
CO
(DEPARTMENTAL INTERNAL ONLY) DISTRICT CLERK'S OFFICE - COURT CLERK, SENIOR
County of El Paso
El Paso, TX
- $20.09 USD / hour
…experience in legal procedures, terminology, the court system, and customer service; to include one (1) year of developmental supervisory or managerial…
Added 2 mins ago
Big O Tires Automotive Technician
Leeds West Groups
Urbandale, IA
Support the Store Manager in fostering a strong, inclusive, and cohesive team environment and culture to effectively value and develop employees, exceed business goals, and provide…
Added 2 mins ago
Technical Product Manager
Welbehealth
Remote, United States
Under the direction of the Director, Analytics Translation, the Technical Product Manager is accountable for leading and building best-in-class data solutions, ensuring that our healthcare…
Added 2 mins ago
Clinical Trial Manager II
Syneos Health, LLC
Remote, United States
Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial…
Added 3 mins ago
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Manager, Operations - Logistics
Watchpoint Logistics, Inc.
Milpitas, CA
- $80,000 to $90,000 USD / year
The Operations Manager directs the activities of a group of employees and their work environment. They develop the team and execute processes, meeting and exceeding team member and customer…
Added 4 mins ago
Sr Software Engineer
MCM Medtronic Care Management Services LLC
Minneapolis, MN
…various teams with special functions that improve the patient and customer…
Added 4 mins ago
Program Manager- Manufacturing Transformation
COV Covidien LP
Salt Lake City, UT
The Program Manager is responsible for leading a portfolio of complex, cross-functional capacity expansion and manufacturing transformation initiatives. This role serves as the primary…
Added 4 mins ago
Sales Representative I , Spine - Charlotte, NC
SLD Medtronic Sofamor Danek USA, Inc.
Remote, United States
Maintain up-to-date customer record books and other records in accordance with District Sales Manager’s instructions.
Added 4 mins ago
EP Mapping Specialist, CAS
MDU Medtronic USA Inc
Remote, United States
Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products.
Added 4 mins ago
Retail Assistant Store Manager
The ODP Group
Gurnee, IL · IL
The Retail Assistant Store Manager at Office Depot plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us…
Added 4 mins ago
Retail Assistant Store Manager
The ODP Group
Katy, TX
The Retail Assistant Store Manager at Office Depot plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us…
Added 5 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Tulsa, OK
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 5 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Stow, OH
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 5 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Pocatello, ID
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 5 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Orangeburg, SC
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 5 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Mt Juliet, TN
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 5 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Lynchburg, VA
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 5 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Louisville, KY
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…

Closed listing

Hat World Inc.

5883 - Assistant Store Manager PT

Rogers, AR, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English

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Original job description

Archived listing. The details below describe a past opening.

Assistant Store Manager

About Our Company

At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style.

General Position Summary

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principal Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.)
Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property.
Other duties as assigned.

Customer Experience

Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g., from Lids HQ).
Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurately opening and closing the till, using counterfeit protection practices, and making consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Legal authorization to work in the applicable country of employment is a condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

About employer

More about this job

Skills

Scheduling
Sales
Recruitment
Retail operations
Regulatory compliance
Customer experience
Sales targets
Customer service
Merchandising
Opening and closing procedures
Inventory management
Interpersonal skills
Heavy lifting
Point of sale

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