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Strategic Sourcing Manager, Data Center Infrastructure, Electrical & Mechanical
OpenAI
San Francisco, CA
- $226,000 to $285,000 USD / year
The Strategic Sourcing team develops the supplier relationships and commercial strategies that help these programs secure critical equipment, manage long-lead constraints, and deliver…
Added 1 min ago
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Sr Customer Success Manager - Oracle Health
Oracle
Carson City, NV
- $44.9 to $89.9 USD / hour
The Sr Customer Success Manager (Sr CSM) is a strategic, customer-facing leader responsible for driving value realization, partnership health, and long-term success across a defined…
Added 1 min ago
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Consulting Program Manager - Healthcare
Oracle
Carson City, NV
- $97,800 to $209,500 USD / year
…Oracle Health’s strategic priorities. As a Consulting Program Manager, you will lead the planning, coordination, and delivery of projects across Oracle Health’s internal development team,…
Added 22 mins ago
6533 - Store Manager
Hat World Inc.
Tampa, FL
Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
Added 22 mins ago
5867 - Store Manager
Hat World Inc.
Novi, MI
Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
Added 29 mins ago
AT
B2B Paid Media & Performance Associate
Auto Truck Group LLC
Mount Laurel, NJ
- $72,950 to $103,955 USD / year
Partner with marketing, sales, and business leaders to develop and optimize demand generation programs.
Added 29 mins ago
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Retail Shortage Control - Part Time
Burlington
Princeton, NJ
- $15.92 USD / hour
- Part-time
You will be a valuable partner to store and field leadership by identifying and reporting theft incidents and/or suspicious subject(s) to your Manager on Duty once identified.
Added 34 mins ago
Manager, Supplier Development Engineering
SpaceX
Cape Canaveral, FL
This manager will lead Supplier Development Engineering for Starship pads and launch sites and for Falcon/Dragon flight hardware, including the non-flight hardware those programs depend on.…
Added 36 mins ago
HR Operations Manager
CrewAI
Remote, United States
We're hiring our first HR Operations Manager to own the systems, processes, and policies that let CrewAI hire, pay, support, and grow its people well - without slowing anyone down. This…
Added 1 hour ago
Business Development Manager
Lonza Walkersville Inc.
Remote, United States
We are seeking a highly motivated and commercially driven Business Development Manager to lead growth initiatives across the Lonza Biosciences Discovery portfolio, with a focus on the Cell…
Added 1 hour ago
Deli Dept Manager (Dallas County or Collin County)
HEB
Carrollton, TX
Responsibilities Job Description Responsibilities Job Summary: As a Deli Manager, you are responsible for oversight of the Food Services Department, to include product knowledge, planning,…
Added 1 hour ago
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Community Outreach Representative – Entry Level (Paid Training)
IB Collective Co.
Meridian, ID
- $67,000 to $87,000 USD / year
Be the Local Face: Represent partner brands and community programs live at pop-up booths, local festivals, and retail partner hubs around Boise.
Added 1 hour ago
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Associate Technical Data Manager - DMX
Southwest Airlines
Dallas, TX
- $77,200 to $85,800 USD / year
The Associate Technical Data Manager supports Technical Operations by creating, maintaining, and revising aircraft maintenance technical data that enables safe and compliant operations.…
Added 1 hour ago
Assistant Store Manager
Carter's Retail Inc.
Allen, TX
Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
Added 1 hour ago
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Traveling Federal Safety Manager
GPAC
Duluth, MN
- $130,000 to $170,000 USD / year
…Municipal, Higher Education and public safety, is seeking a Safety Manager to oversee the safety of these…
Added 1 hour ago
Program Manager, Transformation Office
AVEVA Solutions
Philadelphia, PA
The Program Manager will lead strategic transformation programs within AVEVA's Transformation Office, driving initiatives that improve business performance across people, process, and…
Added 1 hour ago
Manager of Strategy Innovation
Coventry
Remote, United States
Coventry is hiring a Manager of Strategy & Innovation to be the Chief Strategy & Ventures Officer's right hand on the highest-leverage strategic, financial, and transformation work across…
Added 1 hour ago
Manager of Strategy Innovation
Coventry
Remote, United States
Coventry is hiring a Manager of Strategy & Innovation to be the Chief Strategy & Ventures Officer's right hand on the highest-leverage strategic, financial, and transformation work across…
Added 1 hour ago
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Assistant Manager
Madewell Stores Madewell, Inc.
Atlanta, GA
- $17.75 to $22.3 USD / hour
Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
Added 1 hour ago
Diesel Mechanic
Republic Services
King Of Prussia, PA
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 1 hour ago
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SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Santa Monica, CA
- Part-time
…and Call It Spring - and proudly serve as the core footwear partner for Sperry in North America. We’re also a recognized wholesale and licensed partner, leading the design, sourcing, and…
Added 1 hour ago
TA
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Santa Monica, CA
- Part-time
…and Call It Spring - and proudly serve as the core footwear partner for Sperry in North America. We’re also a recognized wholesale and licensed partner, leading the design, sourcing, and…
Added 2 hours ago
Operations Clerk
ALLIED SERVICES, LLC
Osage Beach, MO
Reports any safety or customer service related issues to supervisor or manager immediately.
Added 2 hours ago
Demand Generation Manager
Coursedog
Remote, United States
As the Demand Generation Manager at Coursedog, you'll own driving new business into our pipeline - sitting at the center of marketing, sales, and product to build and run campaigns that…
Added 2 hours ago
Associate Business Development Representative
Coursedog
Remote, United States
We partner with Aetna and Guardian, and offer access to best-in-class wellness and support programs, including:

Hat World Inc.

5867 - Store Manager

Novi, MI, United States

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Job details

Posting language: English

Original job description

Store Manager About Our Company At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style. General Position Summary At Lids, our Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services. Principle Duties and Responsibilities People & Training Development

Manage your store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
Assist in onboarding to acclimate new team members to Lids.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of their stores and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Standards (e.g. company dress code, etc.)
Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications, and other employee records as needed.
Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
Address all employee concerns or issues, including knowing when to partner with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action.
Drive team engagement by ensuring team members are given recognition and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth.
Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms.

Customer Experience

Lead and execute Lids selling strategy to achieve key performance indicators (KPIs), sales target and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers through employee education.

Operations

Manage team’s compliance within the scheduling and payroll process to align with policies, procedures, budgets, and applicable law.
Plan, prepare, and manage the schedule by considering team members’ qualifications, availability, and performance to maintain efficiency and effectiveness of operations.
Manage business disruptions and provide operational continuity (e.g. store closures, employee absenteeism, schedule / wages, operating hours impact, etc.)
Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.

Product & Inventory Management

Drive overall store product strategy, including supervision and oversite of receiving, processing, merchandising, and exiting through purchase or transfer.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Ensure integrity of product held to vendor-specific regulations, including custom embroidery limitations, purchase amount limitations, or special release dates.
Lead execution of weekly markdowns and markups as needed to ensure proper pricing.
Monitor and manage sell-through by monitoring product levels and ensuring inventory accuracy.
Manage any transfers or ship-backs (e.g. process damages) according to company standards.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge and Skills

Established ability to produce sales results while minimizing loss.
Proven supervisory skills, with capacity to deliver training material and assess retention.
Strong interpersonal and communication skills.
Proven ability to perform independently with minimal supervision.
Ability and willingness to travel overnight for training and/or business meetings.
Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
Proven managerial skills.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com

Reports to:

District Sales Manager

Additional Information Employment Requirements Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Equal Employment Opportunity We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Notice to Applicants In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance. Need Accessibility Assistance? Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Skills

Recruitment
Onboarding
Technical support
Performance management
Documentation
Customer experience
Sales
Customer service
Retail operations
Manage staff
Regulatory compliance
Scheduling
Payroll
Opening and closing procedures
Inventory management
Merchandising
Provide training
Communication skills
Heavy lifting
Point of sale

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