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Assistant Store Manager
Community Choice Financial Family of Brands
Houston, TX
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
Added just now
Assistant Store Manager
Community Choice Financial Family of Brands
Houston, TX
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
Added just now
General Manager
Community Choice Financial Family of Brands
Decatur, GA
As a General Manager, you will lead the success of your store and team by setting the bar high for performance and providing the white glove experience our customers expect. You will coach,…
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Assistant Store Manager
Community Choice Financial Family of Brands
Tooele, UT
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
Added just now
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Retail Administrative Coordinator
TJX Companies
North Conway, NH
- $15 to $15.5 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
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Retail Key Carrier
TJX Companies
Tucker, GA
- $15.25 to $15.75 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
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Quality Engineering Manager
Teva Pharmaceutical
Salt Lake City
Responsible for management and development of direct and indirect reports.
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Tile Department Manager
Floor and Decor Outlets of America, Inc.
Wilmington, NC
…concerning sales, customer service, and staff training and…
Added 1 min ago
Weekend PT Security Officer
Mountaire
Siler City, NC
…Wellness Centers, Dental and Vision Programs, Employee Assistance Program for you and your family, Retirement Planning with 401(k), Profit Sharing, Employee Discounted Chicken Sales,…
Added 1 min ago
CI
Construction Manager
CESO, Inc.
Overland Park, KS
- $85,897 to $167,023 USD / year
At CESO, the Construction Manager oversees multiple construction projects for multiple clients and acts as an extension of the owner’s design and construction staff. This position oversees…
Added 1 min ago
Military and Family Life Counselor - School
Magellan Federal, Inc.
United States
…POC and approved by the Office of Secretary of Defense (OSD) program manager. The CYB will flex schedule to respond to urgent requests as needed or at the request of the Regional…
Added 1 min ago
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Assistant Project Manager
Actalent
Newtown, PA
- $30 to $45 USD / hour
Job Title: Assistant Project Manager Commercial & Higher Education ConstructionJob DescriptionThe Assistant Project Manager supports the planning, coordination, and execution of commercial…
Added 1 min ago
CR
Therapy Program Manager (TPM) – Full Time | Warren, MI
Concept Rehab & Engage Consulting
warren, MI
- Full-time
…step in your career? We are looking for a motivated Therapy Program Manager to oversee rehabilitation services in a skilled nursing setting in Warren,…
Added 1 min ago
A
Electrical Design Engineer
Actalent
Homer, MI
- $31 to $44 USD / hour
We are seeking an Electrical Engineer to support the design, development, and commissioning of automated equipment. This role involves creating and modifying electrical designs using…
Added 1 min ago
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Civil Engineer (EI)
Actalent
Fort Wayne, IN
- $40 to $45 USD / hour
…junior engineers, share your knowledge, andhelp support their development. This experience provides valuable preparation for future responsibilities as a PE, Project Engineer, and eventual…
Added 1 min ago
CH
Store Management
CVS Health
Port Wentworth, GA
- $18.5 to $28.67 USD / hour
The Store Management program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced,…
Added 1 min ago
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Store Manager in Training
CVS Health
North East, PA
- $18.5 to $23.88 USD / hour
The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative…
Added 1 min ago
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Store Manager in Training
CVS Health
New Castle, PA
- $18.5 to $23.88 USD / hour
The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative…
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Restaurant Manager
Shake Shack Enterprises, LLC
2100 John's Creek, GA
Access to Employee Assistance Program on Day 1
Added 2 mins ago
Transformation Delivery Project Manager - Associate Director
DTCC Candidate Experience
Jersey City, NJ
The Project Manager – Associate Director is a senior delivery role within the Enterprise Transformation organization, accountable for the successful management of complex initiatives that…
Added 2 mins ago
New Home Sales Manager
Adams Homes
San Antonio, TX
We’re seeking a New Home Sales Manager to lead, develop, and inspire our Sales team in San Antonio, Texas, while providing our clients the opportunity of finding their dream home.
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Senior - Regional Field Engagement Specialist
Bread Financial Payments, Inc
Chadds Ford, PA · NY
…their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those…
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New Homebuilder Division General Manager
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As a growing company, we invest in our team through structured training, ongoing development, and a supportive work environment, while recognizing performance with a highly competitive…
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Wine Director - Crane Club New York
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The Director, Wine is responsible for the strategic development, management, and execution of the restaurant’s wine program, ensuring an exceptional and memorable dining experience through…
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Senior Program Manager
Na Ali'i Consulting & Sales, LLC.
UNAVAILABLE
Nakupuna Companies is seeking a Senior Program Manager (PM) to lead a team supporting Deputy Portfolio Acquisition Executive – Shipyard Operations (DPAE – SO) Professional Support Services…

Hat World Inc.

5595 - Assistant Store Manager PT

Westland, MI, United States

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Job details

Posting language: English

Original job description

Assistant Store Manager About Our Company At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style. General Position Summary At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services. Principle Duties & Responsibilities People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Other duties as assigned.

Customer Experience

Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to work unsupervised.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com.

Reports To

Store Manager

Additional Information Employment Requirements Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Equal Employment Opportunity We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Notice to Applicants In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance. Need Accessibility Assistance? Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Skills

Scheduling
Sales
Recruitment
Retail operations
Regulatory compliance
Customer experience
Sales targets
Customer service
Merchandising
Opening and closing procedures
Inventory management
Interpersonal skills
Heavy lifting
Point of sale

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