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Senior National Account Manager, Personal Insurance
Travelers Insurance Company
Salem, OR
…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
Added just now
Lead Heavy Equipment Operator
Republic Services
Salem, OR
Confers with supervisor or manager to coordinate activities of individual departments or shifts.
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SE
Optical Associate, Non-Certified – Sam’s Club
Sam's East, Inc.
Katy, TX
- $19.5 to $27.5 USD / hour
Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments;…
Added just now
SE
Optical Associate, Certified (ABO) – Sam’s Club
Sam's East, Inc.
Katy, TX
- $23 to $31 USD / hour
Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments;…
Added 1 min ago
VH
Program Analyst (Informatics)-Nursing
Veterans Health Administration
Omaha, NE
- $50,964 to $98,058 USD / year
The incumbent serves as a Program Analyst (Health Informatics) located at the medical centers, in the Veterans Health Administration (VHA) of the Department of Veterans Affairs (VA). The…
Added 1 min ago
DC
Teller
Defense Commissary Agency
Hickam AFB, HI
- $18 to $24 USD / hour
…cash drawers, receiving funds from cashiers, and processing customer refunds. Specific assignments vary by individual store and store management…
Added 1 min ago
DC
Store Support Assistant
Defense Commissary Agency
Mountain Home AFB, ID
- $40,736 to $52,957 USD / year
Supported store operations through cashiering, stocking, merchandising, and customer service.
Added 1 min ago
VH
Supervisory Program Specialist
Veterans Health Administration
Portland, OR
- $66,505 to $86,461 USD / year
…the Operative Care Division (OCD). The incumbent serves as manager for these National Programs as well as the joint venture PVAMC/OHSU (Oregon Health & Science University) Liver Transplant…
Added 1 min ago
VH
Physician (Deputy Chief of Staff)
Veterans Health Administration
Salisbury, NC
- $280,000 to $400,000 USD / year
Supports clinical program implementation as assigned.
Added 1 min ago
VH
Advanced Practice Nurse - Geriatric Care Services- Community Living Center
Veterans Health Administration
Long Beach, CA
- $178,791 to $253,100 USD / year
Core elements of performance include knowledge and active participation in unit/program level quality improvement processes and initiatives as well as customer service programs.
Added 1 min ago
VH
Social Worker- HUDVASH
Veterans Health Administration
New York, NY
- $72,737 to $114,413 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
Added 1 min ago
VH
Motor Vehicle Operator
Veterans Health Administration
Martinsburg, WV
- $27 to $31 USD / hour
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Added 1 min ago
VH
Licensed Practical Nurse ( Long Term Care-Dallas CLC A) - EDRP Authorized
Veterans Health Administration
Dallas, TX
- $52,994 to $83,186 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
Added 1 min ago
VH
Social Worker- HUDVASH
Veterans Health Administration
New York, NY
- $72,737 to $114,413 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 1 min ago
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SUPERVISORY IT SPECIALIST (SYSTEMS ADMINISTRATION)
Army National Guard Units
Columbia, SC
- $89,508 to $116,362 USD / year
…coordinating, modifying, implementing, and troubleshooting to support customer needs. The systems administered involve multiple hardware platforms running multiple operating systems in both…
Added 1 min ago
VH
Health System Specialist
Veterans Health Administration
Location Negotiable After Selection
- $125,776 USD / year
Serve as primary liaison for information flow and manager of assignments between major programs.
Added 1 min ago
UC
Contract Specialist Team Lead
U.S. Coast Guard
Norfolk, VA
- $108,019 to $140,426 USD / year
- Preparing and reviewing justifications, determinations and findings, and source selection plans; serves as advisor to program officials to identify procurement objectives to be used in…
Added 1 min ago
VH
Medical Laboratory Technician
Veterans Health Administration
Pittsburgh, PA
- $43,982 to $63,736 USD / year
…Phlebotomy sections within the Pathology and Laboratory Medicine Program. This position is located at the Pittsburgh VA Medical Center-University Drive…
Added 1 min ago
VH
Practical Nurse
Veterans Health Administration
West Haven, CT
- $45,164 to $79,676 USD / year
…duties in a manner that promotes quality health care, positive customer service and the maintenance of an environment committed to serving the…
Added 1 min ago
VH
Medical Support Assistant( Advanced)
Veterans Health Administration
New Orleans, LA
- $45,409 to $59,031 USD / year
Added 1 min ago
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Shift Lead
Walgreens
MEMPHIS, TN
- $17.5 to $22.5 USD / hour
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Added 1 min ago
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Shift Lead
Walgreens
PROVIDENCE, RI
- $18.5 to $23.5 USD / hour
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Added 1 min ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
FALMOUTH, ME
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 1 min ago
W
Shift Lead
Walgreens
NEWARK, DE
- $17.5 to $22.5 USD / hour
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Added 1 min ago
FT Sales Manager
Michaels Stores, Inc.
United States
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…

Hat World Inc.

5582 - Store Manager

Decatur, GA, United States

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Job details

Posting language: English

Original job description

Store Manager About Our Company At Lids Sports Group, we don’t just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams - in style. General Position Summary At Lids, our Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services. Principle Duties and Responsibilities People & Training Development

Manage your store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
Assist in onboarding to acclimate new team members to Lids.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of their stores and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Standards (e.g. company dress code, etc.)
Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications, and other employee records as needed.
Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
Address all employee concerns or issues, including knowing when to partner with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action.
Drive team engagement by ensuring team members are given recognition and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth.
Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms.

Customer Experience

Lead and execute Lids selling strategy to achieve key performance indicators (KPIs), sales target and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations.
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers through employee education.

Operations

Manage team’s compliance within the scheduling and payroll process to align with policies, procedures, budgets, and applicable law.
Plan, prepare, and manage the schedule by considering team members’ qualifications, availability, and performance to maintain efficiency and effectiveness of operations.
Manage business disruptions and provide operational continuity (e.g. store closures, employee absenteeism, schedule / wages, operating hours impact, etc.)
Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.

Product & Inventory Management

Drive overall store product strategy, including supervision and oversite of receiving, processing, merchandising, and exiting through purchase or transfer.
Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
Ensure integrity of product held to vendor-specific regulations, including custom embroidery limitations, purchase amount limitations, or special release dates.
Lead execution of weekly markdowns and markups as needed to ensure proper pricing.
Monitor and manage sell-through by monitoring product levels and ensuring inventory accuracy.
Manage any transfers or ship-backs (e.g. process damages) according to company standards.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge and Skills

Established ability to produce sales results while minimizing loss.
Proven supervisory skills, with capacity to deliver training material and assess retention.
Strong interpersonal and communication skills.
Proven ability to perform independently with minimal supervision.
Ability and willingness to travel overnight for training and/or business meetings.
Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
Proven managerial skills.

What We Offer

Comprehensive medical, dental, and vision coverage
Retirement plan
100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
Paid Time Off
Generous employee discount and exclusive perks
Ongoing career development, including discounted secondary education courses
A collaborative, innovative, and team-oriented work environment
Early Wage Access options to provide added financial flexibility
Uncapped monthly bonus potential

Physical Demands & Requirements

Ability to occasionally lift up to 50 pounds.
Ability to occasionally climb a ladder and work with hands overhead.
Ability to constantly stand on shift.
Ability to frequently walk on shift.
Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
Ability to frequently visually observe the store and read written or digital information.
Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com

Reports to:

District Sales Manager

Additional Information Employment Requirements Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. Equal Employment Opportunity We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Notice to Applicants In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance. Need Accessibility Assistance? Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

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More about this job

Skills

Recruitment
Onboarding
Technical support
Performance management
Documentation
Customer experience
Sales
Customer service
Retail operations
Manage staff
Regulatory compliance
Scheduling
Payroll
Opening and closing procedures
Inventory management
Merchandising
Provide training
Communication skills
Heavy lifting
Point of sale

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