Jobs in the United States

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Lead Product Owner - Edge
Lumen
Salem, OR
5+ years serving as a Technical Product Owner, Product Manager, Platform Product Owner, or similar product leadership role.
Added just now
Lead Product Manager, Next Best Action Use Case Management
Humana
Salem, OR
To help deliver on this mission, we are seeking an experienced Lead Product Manager to own the end-to-end product for Next Best Action (NBA). This is a “builder” role responsible for…
Added 4 mins ago
O
Partner Engagement Manager, Air Combat Command
Onebrief
Hampton, VA
- $150,000 to $180,000 USD / year
As a Partner Engagement Manager at Onebrief, you're the customer's trusted technical partner. You serve as the subject-matter expert, maintaining power-user-level fluency in the platform.…
Added 4 mins ago
Technical Delivery Lead, EES (NiCE Cognigy AI)
CareSource Management Services LLC
Remote, United States
…technical delivery and technical management for a defined domain or platform. The role will work closely with cross-functional teams, including product managers, designers, and quality…
Added 14 mins ago
FT
Head of Growth Marketing & Media Performance
Franklin Templeton
Boston, MA
- $175,000 to $193,000 USD / year
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals,…
Added 20 mins ago
E
Project Manager – Service Management Portfolio (PPM / ITSM Focus)
Expleo
Minneapolis, MN
- $70 to $80 USD / hour
Are you a seasoned Project Manager who thrives in enterprise environments where technology, process improvement, and organizational change intersect? Trissential is hiring a Project Manager…
Added 31 mins ago
AE
Senior Manager, Digital Product Management – Digital Wallets, Apple Pay
American Express
New York, NY
- $123,000 to $215,250 USD / year
The Global Merchant & Network Services (GMNS) Product organization is seeking a Senior Manager, Digital Product Management to join our Digital Wallets team and help shape the future of…
Added 31 mins ago
AE
Senior Manager, Digital Product Management – Digital Wallets, Product Enablement
American Express
New York, NY
- $123,000 to $215,250 USD / year
This Senior Manager will lead cross wallet product strategy and operational scalability across the Digital Wallets portfolio. The role will work horizontally across wallet products to drive…
Added 31 mins ago
Senior Engagement Manager Sana Learn
Workday, Inc.
NEW YORK, NY
…world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, were shaping the future of work so teams can reach their potential and focus on…
Added 39 mins ago
Senior Customer Success Manager (Georgia)
OneStream
United States
The Senior Customer Success Manager (SCSM) plays a pivotal role in ensuring that customers achieve their goals and become referenceable success stories. This individual manages a portfolio…
Added 48 mins ago
Customer Success Manager
Carta
NY
As a Scaled Customer Success Manager, you'll own a portfolio of 40+ accounts post-onboarding - using smart prioritisation, great tooling, and a medium-touch model to drive retention and…
Added 56 mins ago
MI
Principal Program Manager, Engineering Operations
Maxar Intelligence I
Westminster, CO
- $135,000 to $180,000 USD / year
As the Principal Program Manager for Engineering Operations, you will define and evolve the operating model for how Engineering works across the organization. This role owns the standards,…
Added 57 mins ago
AS
Principal / Lead Product Manager, Carrier Connectivity
Applied Systems Canada
UNAVAILABLE
- $175,000 to $225,000 CAD / year
The measures that show whether connectivity is working, including delivery success, quote return rate and latency, normalization accuracy, and carrier onboarding time, tied to the share of…
Added 59 mins ago
Senior Talent Development Consultant
Western & Southern Financial Group
CINCINNATI, OH
…for making an established range of decisions, escalating to manager when necessary and updates manager on a regular…
Added 1 hour ago
AS
Principal / Lead Product Manager, Carrier Connectivity
Applied Systems, Inc.
UNAVAILABLE
- $175,000 to $225,000 CAD / year
The measures that show whether connectivity is working, including delivery success, quote return rate and latency, normalization accuracy, and carrier onboarding time, tied to the share of…
Added 1 hour ago
Product Manager - Spark
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Manager – Spark based in United States.
Added 1 hour ago
Product Manager - Administration & Governance
Jobgether
Remote, United States
We’re looking for an experienced Product Manager to shape how organizations adopt and manage a shared development platform across their teams. The role focuses on making it easy for…
Added 1 hour ago
Account Executive (Future Opening)
Forrest Johnson
Denver, CO
…under 100,000 square feet that don’t have an on-site facilities manager or a building management system. The legacy automation industry has overlooked them. We didn’t. Our clients run…
Added 1 hour ago
Business Development Representative (Future Opening)
Forrest Johnson
Denver, CO
…under 100,000 square feet that don’t have an on-site facilities manager or a building management system. The legacy automation industry has overlooked them. We didn’t. Our clients run…
Added 1 hour ago
Lead Database Administrator - Cloud AWS / Mongo DB / Cassandra
Charter Communicatio
Greenwood Village, CO
…implementation, maintenance and administration in a multiple platform environment Skills - Ability to read, write, speak, and understand English - Demonstrated knowledge of Oracle 11g and…
Added 1 hour ago
Product Manager, Operational World Model
Maxar Intelligence I
Westminster, CO
…Refugee. The opportunity Vantor is evolving the TensorGlobe platform with an Operational World Model: a persistent, high-fidelity representation of the physical world that combines One…
Added 1 hour ago
Account Manager II - Regional Enterprise Expansion
Lumen
Denver, CO
Collaborate across Customer Success, Product, Marketing, Solutions and Technology, Sales Support, and Service Delivery to solve customer needs.
Added 1 hour ago
Customer Success Manager
Mimecast
Denver, CO
Customer Value Manager - Remote role based in the USA About Mimecast The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine…
Added 1 hour ago
Configuration Management Analyst (Job 1510)
DLH
North Charleston, SC
…change notifications. Serve as backup to the Software License…
Added 1 hour ago
Director AI Ecosystem Partnerships
GoDaddy
United States
This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office…

Harvey

Manager, Learning & Certification Architecture

Chicago, IL, United States

$140,000 to $180,000 USD / year

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Job details

Pay: $140,000 to $180,000 USD / year
Experience: 5+ years in learning experience design, instructional design or learning architecture for a technical product, including 2+ years leadership experience.
Posting language: English
Posted: Oct 29, 2026

Original job description

WHY HARVEY

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today - and we’re just getting started.

ROLE OVERVIEW

We’re hiring a Manager, Learning & Certification Architecture to define how customers learn Harvey and to build the system that produces that learning at scale. You’ll own the learning and certification strategy across Harvey Academy, the Help Center and in-product education: who we teach, what each persona needs to be able to do, and which format fits each learning problem. Harvey ships new product every week, so you’ll also design the agentic workflows that draft content from product sources, set the quality bar and review steps every piece passes before it publishes. This is a hands-on leadership role: you’ll build content yourself while guiding a team of learning experience designers and a certification developer.

WHAT YOU'LL DO

Build a leveled, persona-based curriculum for associates, partners, knowledge managers, in-house counsel and administrators, with clear outcomes and assessments from first use to certified practitioner.
Define what Harvey certification means: competencies, exam design, pass standards, recertification, and how credentials are issued and verified.
Diagnose each learning need, choose the right format (Help Center article, in-product walkthrough, video, course or exam), and produce content yourself in writing, video and audio.
Design the agentic production workflows, including the instructional standards the agents are built on and the review gates and rubrics content must pass before it publishes.
Own publishing, maintenance and localization across surfaces, working with Engineering and Localization so each product release reaches every asset it affects.
Guide the designers and certification developer, and work with Product, Product Marketing, Customer Success, Support and Legal Engineering on release readiness and learning success metrics.

WHAT YOU HAVE

5+ years in learning experience design, instructional design or learning architecture for a technical product, including 2+ years leadership experience.
A track record of building a leveled, persona-based curriculum or certification program from scratch, including competency models, assessments and pass standards.
Hands-on production skill in at least two of: long-form writing, video or audio.
Fluency with AI tools in your own work, and experience designing workflows where models draft and people review.
Experience running a CMS (e.g., Sanity) and and an LMS (e.g. Skilljar), and using learning data to set priorities and measure results.
Experience teaching lawyers or other professionals, or familiarity with CLE accreditation, is a plus.

COMPENSATION

$140,000 - $180,000 USD

DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai