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EM
Management Trainee
Enterprise Mobility
Charlotte, NC
- $50,551 USD / year
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added just now
EM
Management Trainee
Enterprise Mobility
Charlotte, NC
- $50,551 USD / year
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added just now
EM
Management Trainee
Enterprise Mobility
Shelby, NC
- $50,551 USD / year
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added just now
EM
Management Trainee
Enterprise Mobility
Charlotte, NC
- $50,551 USD / year
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added just now
EM
Management Trainee
Enterprise Mobility
Gastonia, NC
- $50,551 USD / year
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added just now
EM
Management Trainee
Enterprise Mobility
Charlotte, NC
- $50,551 USD / year
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added just now
EM
Management Trainee
Enterprise Mobility
Rock Hill, SC
- $50,551 USD / year
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added just now
EM
Management Trainee
Enterprise Mobility
Fort Mill, SC
- $50,551 USD / year
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added just now
EM
Management Trainee
Enterprise Mobility
Monroe, NC
- $50,551 USD / year
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added just now
EM
Management Trainee
Enterprise Mobility
Concord, NC
- $50,551 USD / year
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added just now
EM
Management Trainee
Enterprise Mobility
Charlotte, NC
- $50,551 USD / year
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added just now
Clinical Associate
St Jude Medical S C Inc
TX
Gaining foundational knowledge of EP through a structured training program with a strong emphasis on hands-on learning and practical application.
Added just now
Clinical Associate
St Jude Medical S C Inc
PA
Gaining foundational knowledge of EP through a structured training program with a strong emphasis on hands-on learning and practical application.
Added just now
Clinical Associate
St Jude Medical S C Inc
LA
Gaining foundational knowledge of EP through a structured training program with a strong emphasis on hands-on learning and practical application.
Added just now
Clinical Associate
St Jude Medical S C Inc
LA
Gaining foundational knowledge of EP through a structured training program with a strong emphasis on hands-on learning and practical application.
Added just now
Clinical Associate
St Jude Medical S C Inc
FL
Gaining foundational knowledge of EP through a structured training program with a strong emphasis on hands-on learning and practical application.
Added just now
Clinical Associate
St Jude Medical S C Inc
VA
Gaining foundational knowledge of EP through a structured training program with a strong emphasis on hands-on learning and practical application.
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Clinical Specialist
St Jude Medical S C Inc
MA
Career development with an international company where you can grow the career you dream of.
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Field Service Engineer (Seattle, WA)
Abbott Laboratories Inc(ALI)
WA
Career development with an international company where you can grow the career you dream of.
Added just now
Clinical Associate
St Jude Medical S C Inc
MA
Gaining foundational knowledge of EP through a structured training program with a strong emphasis on hands-on learning and practical application.
Added just now
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
HOWELL, NJ
- Part-time
Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow…
Added 2 mins ago
Nurse Extern - Cardiovascular Surgical Stepdown
Henry Ford Health
Detroit, MI
Maintain active enrollment in a nursing program and provide academic progress updates to your Nurse Manager.
Added 2 mins ago
RF
Sr. Consumer Loan Specialist - Sales Customer Service
Republic Finance, LLC
Dyersburg, TN
- $36,000 USD / year
Access to LinkedIn Learning's library of 10,000+ professional development courses
Added 2 mins ago
RF
Assistant Branch Manager - Sales Manager Trainee
Republic Finance, LLC
Cape Girardeau, MO
- $45,000 USD / year
We give you all of the tools that you need to succeed and grow into a Branch Manager position! As an entry-level ABM, you will go through an 18 - 24 month on-the-job paid training program…
Added 2 mins ago
RF
Branch Operations Intern
Republic Finance, LLC
Madison, TN
- $15 USD / hour
Become licensed and go through an accelerated version of the Assistant Branch Manager Program to learn the loan process and all necessary regulatory training.

Harvey

Enterprise Customer Success Manager

Dallas, TX, United States

$160,000 to $185,000 USD / year

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Job details

Pay: $160,000 to $185,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

WHY HARVEY

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today - and we’re just getting started.

ROLE OVERVIEW

As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.

WHAT YOU'LL DO

Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience.
Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI.
Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.

WHAT YOU HAVE

Experienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects.
Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly
Team players described as committed, collaborative and proactive with a team-first mentality.

WHAT WE OFFER

A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
A collaborative work environment that promotes growth, learning, and development.

COMPENSATION

$180,000 - $200,000 USD OTE 80/20

DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

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More about this job

Skills

Business processes
Customer experience
Stakeholder management
Customer service
Process improvement
Communication skills
Strategic planning

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