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STAFF SOFTWARE ENGINEER
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
10% Learns and Grows - Actively seeks ways to grow and be challenged using both formal and informal development channels; Learns through successful and failed experiment when tackling new…
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Night Operations Assistant Store Manager in Training
HOME DEPOT U.S.A., INC.
United States
…Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training…
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Specialty Assistant Store Manager in Training
HOME DEPOT U.S.A., INC.
United States
…Depot. The SASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, they will become…
Added just now
Night Operations Assistant Store Manager in Training
HOME DEPOT U.S.A., INC.
United States
…Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training…
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Sr. Principal Electrical Engineer IV
SP - Launch Vehicles
United States
This means you can be part of the design, operations planning, ground support development, analysis, testing, integration, launch operations and more. There is plenty to do and learn that…
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Engineer, Development Tax Technology | Montvale Winter 2027
KPMG LLP
Montvale, NJ
…people-first approach makes this possible. KPMG invests in continuous learning by providing the tools and training for you to thrive within a culture that fosters growth and collaboration,…
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Human Resources Coordinator
Mott Community College
MI
Purpose: The primary purpose of this position is to ensure that the College’s Talent Management program operates effectively, meeting the needs of the College, its employees, and its…
Added 1 min ago
PJ
Service Supervisor
Papé Jobs
Fremont, CA
- $75,000 to $148,000 USD / year
As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, mechanic development, and customer satisfaction. Every day you will:
Added 1 min ago
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Director-TCL Care Management (Full Time, Remote, North Carolina Based)
Alliance
Morrisville, NC · Charlotte, NC
- $119,264 to $152,062 USD / year
- Full-time
Support a learning environment to advance team skills and professional development
Added 2 mins ago
Clinical Treatment Coordinator
Fairview Health Services
Minneapolis, MN
Coordinates treatment planning and leads management of each case.
Added 2 mins ago
Clinical Treatment Coordinator II
Fairview Health Services
Minneapolis, MN
Coordinates treatment planning and leads management of each case.
Added 2 mins ago
Associate Quality Improvement Consultant
Fairview Health Services
St Paul, MN
Experience with development and/or deployment of a comprehensive quality and safety program infrastructure.
Added 2 mins ago
Quality Improvement Consultant
Fairview Health Services
St Paul, MN
Experience with development and/or deployment of a comprehensive quality and safety program infrastructure
Added 2 mins ago
Certified Child Life Specialist
Fairview Health Services
Minneapolis, MN
…the multi-disciplinary team, applying a knowledge of child development and family systems to their practice. Minimum of a BA/BS in child life, therapeutic recreation, family or child…
Added 2 mins ago
System Professional Development Specialist Nursing RN - Birthplace
Fairview Health Services
Wyoming, MN · Princeton, MN · St Paul, MN
The System Professional Development Specialist Nursing – RN (PDS) is a high-level clinical expert in nursing who identifies learning educational needs, develops curricula, and delivers…
Added 2 mins ago
Casual Occupational Therapist - Acute Care
Fairview Health Services
Edina, MN
…quality team, we have a collaborative culture that is centered on learning with an emphasis on evidence based, patient-centered care. Rehab’s continuing education program offers 40+…
Added 2 mins ago
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Solutions and Lakehouse Architect
OpenDataJobs
Remote, United States
- $120,000 to $140,000 USD / year
…that a federal agency's data products, reporting, and machine learning run on. But we hire people, not seats. As the work evolves, you will learn new systems and tools, take on greater…
Added 2 mins ago
Feed Mill Manager
JBS USA
Pittsburg, TX · Mt. Pleasant, TX
Education: Associate Degree in Agriculture, Animal Science, Feed Manufacturing, Industrial Technology, Business Management, or a related field preferred. Completion of a…
Added 2 mins ago
Surgical ICU Registered Nurse / RN
Emory Healthcare
Atlanta, GA
…electronic and physical records. 5. Identifies patient and family learning needs, recommending appropriate resources. 6. Recognizes cultural differences and individualizes care accordingly.…
Added 2 mins ago
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Senior Quality Technician
Channel Fish Processing Co Inc
Braintree, MA
- $32 to $36 USD / hour
Adaptive: Embracing change and fostering a culture of continuous learning and development allows us to respond quickly to market shifts and customer needs.
Added 2 mins ago
Power Engineering Technologist I - CC
Greenville, SC
Support Project Design & Preparation: Assist with the development of complete project and job packages, including drawings, material lists, estimates, and requisitions, using company and…
Added 3 mins ago
UNIV-PT DHA Temporary Instructor – Department of Healthcare Leadership and Management
Medical University of South Carolina (MUSC - Univ)
Remote, United States
Ensure course content remains current, evidence-based, and aligned with program competencies and institutional learning outcomes.
Added 3 mins ago
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Surveyor
marinesolu
Nicholasville, KY
- $25 to $31 USD / hour
…empowering our people. We prioritize personal and professional development, providing opportunities for continuous learning and growth. Collaboration and open communication are at the core…
Added 4 mins ago
HK
Customer Experience & Automation Manager
HEALTHY KIDS PROGRAMS
Carmel, NY
- $24 to $26 USD / hour
Employer-Paid Childcare for children enrolled in our program on the days you work with us
Added 4 mins ago
HK
Customer Experience & Automation Manager
HEALTHY KIDS PROGRAMS
Danbury, CT
- $24 to $26 USD / hour
Employer-Paid Childcare for children enrolled in our program on the days you work with us

Harvey

Enterprise Customer Success Manager

Dallas, TX, United States

$160,000 to $185,000 USD / year

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Job details

Pay: $160,000 to $185,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

WHY HARVEY

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today - and we’re just getting started.

ROLE OVERVIEW

As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.

WHAT YOU'LL DO

Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience.
Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI.
Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.

WHAT YOU HAVE

Experienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects.
Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly
Team players described as committed, collaborative and proactive with a team-first mentality.

WHAT WE OFFER

A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
A collaborative work environment that promotes growth, learning, and development.

COMPENSATION

$180,000 - $200,000 USD OTE 80/20

DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

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More about this job

Skills

Business processes
Customer experience
Stakeholder management
Customer service
Process improvement
Communication skills
Strategic planning

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