Jobs in the United States

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IT Project Manager
Worldpac
Oakbrook, IL
- $120,000 to $140,000 USD / year
Added 1 min ago
CC
Data Engineer 2
CHN Choice Hotels International Services
United States
- $107,000 to $127,000 USD / year
…version-controlled deployments, and promotion of changes across development and production environments, using tools such as Harness, Jenkins, or GitHub…
Added 3 mins ago
PF
Sr. Product Manager
Planet Fitness
Hampton, NH or Boston, MA, NH
- $150,000 to $170,000 USD / year
The Sr. Product Manager is passionate about building digital experiences that deliver meaningful value to our members and business, such as supporting the member journey through technology,…
Added 4 mins ago
Job Posting Title Plant Manager, Locomotive Maintenance & Repair
Railserve, US
Longview, TX
Railserve is hiring dependable, safety‑focused Plant Manager in Longview, Texas, overseeing all aspects of a locomotive maintenance and repair facility, including safety, quality,…
Added 4 mins ago
SV
RN Case Manager, Home Health
Sutter Visiting Nurse Association and Hospice
United States
- $73.11 to $98.24 USD / hour
Maintain a positive and professional image and demonstrate self-directed learning to meet professional development and/or license requirements.
Added 6 mins ago
Senior Director, Human Resources Business Partner LIRR Railroad
Metropolitan Transportation Authority
Jamaica, NY
…this position monitors effectiveness of existing programs, program usage, and market trends to support HR planning functions and maximize effectiveness of HR policies and programs. A major…
Added 6 mins ago
Store Manager - Famous Footwear
Famous Footwear
MESA, AZ
As a full-time Store Manager, you are passionate about serving your community by providing the best shoe store experience for the whole family. You do this by challenging yourself and…
Added 7 mins ago
HC
Administrative Analyst I - Public Works, Office of the Director
Howard County Government
Ellicott City, MD
- $30.3 to $58.43 USD / hour
…managing special projects as assigned by the Administrative Manager of the Department of Public Works. Work requires technical and administrative skills, as well as ability to coordinate…
Added 7 mins ago
EC
Assistant Project Manager Intern (Electrical Special Projects) - Summer 2027
Egan Company
Champlin, MN
- $23 USD / hour
Professional Development: we support your learning and career growth by offering regular learning and development opportunities both on the job and as part of the summer internship program.
Added 7 mins ago
Area Quality and Records Manager
HDR
Billings, MT · Bozeman, MT · Helena, MT · Missoula, MT
HDR is currently seeking a Quality and Records Manager to join our team in one of our Montana offices.
Added 8 mins ago
H
Senior Engineering Manager (Patient New Verticals)
Headway
Remote, United States
- $26,520 to $314,925 USD / year
- Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.
Added 8 mins ago
Restaurant Shift Leader - Unit 513
Whataburger Restaurants
United States
You’ll partner hand‑in‑hand with your Restaurant Manager team as you sharpen leadership skills, build shift‑management capability, and strengthen your operational foundation.
Added 9 mins ago
Senior Auditor
LyondellBasell North America
Houston, TX
Continuous Learning and Development: Develop a working knowledge of the Company’s business and manufacturing processes, policies, and procedures. Build credible depth in one area while…
Added 11 mins ago
DA
Senior Lead Electrical Engineer, Mission Critical
DLB Associates
Remote, United States
- $160,000 to $230,000 USD / year
Serve as primary client contact for one or more clients. May act as a Client Program Manager with business development and marketing responsibilities.
Added 11 mins ago
DA
Senior Lead Electrical Engineer, Datacenter
DLB Associates
Remote, United States
- $160,000 to $230,000 USD / year
Serve as primary client contact for one or more clients. May act as a Client Program Manager with business development and marketing responsibilities.
Added 12 mins ago
Freight Conductor - Grand Rapids, MI
CSX
Grand Rapids, MI
…Training includes a combination of classroom and computer-based learning, hands-on simulations, and physical competencies. New hires must maintain an 85% passing rate on quizzes and tests…
Added 12 mins ago
BT
Manager, Talent Acquisition
Built Technologies
Nashville, TN
- $140,000 to $175,000 USD / year
As Manager of Talent Acquisition, you’ll lead and develop our team of TA Partners while managing a recruiting desk of your own. You’ll own hiring delivery, team operations, vendor…
Added 13 mins ago
Program Manager, Change Management, Adoption and Training
Humane World for Animals
Washington, DC
Humane World for Animals, a global leader in animal advocacy and protection, is seeking a Program Manager, Change Management, Adoption and Training for the Technology and Information…
Added 13 mins ago
Optician
AEG Vision
Oakdale, MN
Invests in leadership development and internal growth.
Added 13 mins ago
Patient Care Coordinator
AEG Vision
Rogers, MN
Invests in leadership development and internal growth.
Added 13 mins ago
Systems and Tools Manager
DigiCert
Remote, United States
The Technical Systems Manager will lead a team of DevOps engineers accountable for architecting, implementing, and operating large-scale distributed DNS infrastructure. This position…
Added 13 mins ago
PD
Restoration Project Manager
Paul Davis Restoration of Greater Cincinnati, OH
Moraine, OH
- $80,000 to $90,000 USD / year
Ongoing Leadership Development Program and industry events
Added 13 mins ago
Portfolio & Program Management Director
Vertex Pharmaceuticals Inc (US)
Boston, MA
The Director of Portfolio and Program Management (PPM) sits within the COO organization and provides strategic and operational leadership across a portfolio of cross-functional Research…
Added 14 mins ago
SB
Full Time Care Manager
Summerhouse Bailey Place
Bunkie, LA
- Full-time
…growth are important to us. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every Team Member can…
Added 15 mins ago
Manager, Sales and Customer Service
Macy's
Sarasota, FL
…off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a…

Harvey

Enterprise Customer Success Manager

Chicago, IL, United States

$160,000 to $185,000 USD / year

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Job details

Pay: $160,000 to $185,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

WHY HARVEY

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today - and we’re just getting started.

ROLE OVERVIEW

As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.

WHAT YOU'LL DO

Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience.
Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI.
Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.

WHAT YOU HAVE

Experienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects.
Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly
Team players described as committed, collaborative and proactive with a team-first mentality.

WHAT WE OFFER

A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
A collaborative work environment that promotes growth, learning, and development.

COMPENSATION

$180,000 - $200,000 USD OTE 80/20

DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

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More about this job

Skills

Business processes
Customer experience
Stakeholder management
Customer service
Process improvement
Communication skills
Strategic planning

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