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Senior Solution Manager, Customer Journey
Qualtrics
Remote, United States
Domain Knowledge (Bonus): Experience with experience management (CX), research technology, or partner/SI delivery models.
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Reception Host & Driver (Seasonal, PT)
AccorHotel
Telluride, CO
- From $21 USD / hour
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a…
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Concierge
AccorHotel
Telluride, CO
- From $22.55 USD / hour
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a…
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AccorHotel
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- From $21 USD / hour
Ability to work a flexible schedule including weekends, holidays, morning, and evening shifts
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AccorHotel
Telluride, CO
- From $25 USD / hour
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a…
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AccorHotel
Telluride, CO
- From $21 USD / hour
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a…
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Housekeeping Attendant (PT)
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Associate Attorney
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Citizens Branch Manager
Citizens Financial Group, Inc.
South Burlington, VT
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Harvard University

Executive Assistant

Boston, MA, United States

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Job details

Experience: 5+ years of relevant experience is required; a combination of education and experience may be considered.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join the Harvard T.H. Chan School of Public Health? The Harvard T.H. Chan School of Public Health is a world-renowned institution dedicated to advancing public health through cutting-edge research, education, and global collaboration. Our school is a special place to work because of its vibrant, mission-driven community, interdisciplinary approach, and commitment to addressing some of the most pressing health challenges worldwide. We foster a collaborative and inclusive work environment where innovation, continuous learning, and work-life balance are valued. Learn more about the School’s mission, objectives, and core values, our Principles of Citizenship, and about the Dean’s AAA vision about our school’s ongoing strategic initiatives.

Job Description

Job Summary:

The Department of Environmental Health is seeking an experienced administrative professional to provide high-level administrative and logistical support to the Department Chair and to the department at large in support of the active and complex operations of the Department of Environmental Health. Reporting to the department’s Director of Administration, this position serves as a principal point of contact for the Chair’s office. This is a fast-paced role in a high-volume office. The successful candidate will manage multiple competing demands at once, prioritize independently, think critically, and solve problems with limited direction. The department has approximately 350 affiliated members, including faculty, researchers, students, and staff.

Job-Specific Responsibilities:

Duties and responsibilities include, but are not limited to, the following:

Draft, edit, and process a wide variety of written materials, including letters/correspondence, manuscripts, CVs, biosketches, bibliographies, communications, course materials, and PowerPoint presentations for the Chair or Director of Administration, as assigned, including copy for publication and for grant proposals and reports
Support the chair’s teaching and research activities, manage a complex calendar, research and assemble briefing information for meetings, prepare meeting summaries and related materials, and facilitate teleconferencing as needed
Triage requests and inquiries and respond to routine inquiries on the Chair’s behalf
Develop and maintain methods for organization of information, including files, databases, and distribution lists; establish and document office procedures for the Chair’s office and interpret and communicate department and University policies and processes
Create systematic processes for tracking correspondence and the status of requests and responses
Coordinate domestic and international travel, including conducting necessary research, providing documentation, and creating detailed itineraries
Manage local financial transactions, including the Chair’s reimbursements, corporate card expenditures, purchasing, etc.
Assist in special projects and event planning, namely special seminars and colloquia series, and other department engagement events
Partner with other core staff to coordinate administrative activities and promote efficient operations
Working closely with the Director of Administration, support administrative processes relative to faculty reappointment and promotion reviews
Serve as a principal administrative contact and liaison for the Chair’s office with University constituents and external contacts
Coordinate logistics for faculty meetings and other department-wide efforts, including agendas, materials, and follow-up on action items
Purchase and maintain inventory of office supplies; track and reconcile related expenditures
May assist in training, scheduling, and distributing the work of temporary staff, casuals, or students
Other duties as assigned

Qualifications

Basic Qualifications:

5+ years of relevant experience is required; a combination of education and experience may be considered.

Additional Qualifications and Skills:

Bachelor's/College degree preferred, or an equivalent of education plus experience in an office environment
Five plus years related experience with proven office administration and customer service skills.
Solid working knowledge of office processes and business policy development, and of related computer software and electronic communications tools.
Proven interpersonal skills with experience providing complex administrative support in a high-profile environment with tact and diplomacy.
Aptitude for working across teams and with a variety of projects and constituencies
Strong attention to detail; Highly organized; Excellent interpersonal and communication skills; Previous experience in academia will be highly valued; Prioritizes and delivers quality results in a high-volume office
Comfortable in a fast-paced environment with frequent interruptions and shifting priorities; can multitask, re-prioritize independently, think critically, and problem solve with limited direction
Excellent computer skills, including knowledge of Microsoft Office Suite
Takes initiative and accomplishes tasks with minimal supervision, creatively solve problems with excellent organizational skills and attention to detail
Strong judgment under pressure, while negotiating competing and often time-sensitive priorities from multiple constituents in a varied and sometimes demanding office environment
Excel at meeting deadlines and following through on projects. Ideal candidates will be high performing professionals with a can-do attitude and team spirit-they will be self-starters who enjoy providing administrative support
Must be flexible, enthusiastic, open to and energized by change

Additional Information

Standard Hours/Schedule: 40 hours per week
Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
Pre-Employment Screening: Identity

Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country! --------------------

The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.
Harvard University requires pre-employment reference checks and background screenings.
This position has a 90 day orientation and review period. The O&R period will be waived for any internal Harvard employee transfers.

-------------------- The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.

Work Format Details This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges This position is salary grade level 054. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:

Generous paid time off including parental leave
Medical, dental, and vision health insurance coverage starting on day one
Retirement plans with university contributions
Wellbeing and mental health resources
Support for families and caregivers
Professional development opportunities including tuition assistance and reimbursement
Commuter benefits, discounts and campus perks

Learn more about these and additional benefits on our Benefits & Wellbeing Page.

EEO/Non-Discrimination Commitment Statement Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes. Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

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More about this job

Skills

Microsoft PowerPoint
Presentation skills
Teaching
Research
Teleconferencing
Documentation
Procurement
Event planning
Logistics
Maintain inventory of office supplies
Scheduling
Office administration
Customer service
Policy development
Electronic communication
Interpersonal skills
Administrative support
Attention to detail
Communication skills
Multitask
Computer skills
Microsoft Office
Organizational skills
Regulatory compliance

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Work requirements

Jobs in the United States