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International Customer Success Manager
Melink Corporation
Milford, OH
The International Customer Success Manager supports the growth, adoption, and long-term success of Melink solutions across international markets. This role combines strategic account…
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Clinical Support Specialist
VieMed
Denver, CO
▪ Apply data program techniques and procedures
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Body Shop Manager
BERGSTROM AUTO
Madison, WI
As a Body Shop Manager, you’ll oversee all aspects of our collision center operations, including:
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Phlebotomist
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The Villages, FL
Collaborates with the Ancillary Services Supervisor and Manager, Clinical Training & Acute Care Services, to ensure lab staff are trained with consistent workflows and operations across…
Added 1 min ago
Automotive Retail Assistant Manager
Belle Tire
Grand Blanc, MI
As an Assistant Manager at Belle Tire, you support the Store Manager in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You play a key role in…
Added 1 min ago
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Universal Television Entertainment Digital, Creative & Design Internships – Summer 2027
NBCUniversal
New York, NY
- $19 USD / week
Your future in media starts here. The NBCUniversal Summer Internship Program is your chance to help shape what’s next in media and entertainment. Whether you’re supporting major news…
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Forklift Driver, Inventory
DSV
Lancaster, TX
- $21.25 USD / hour
…Inventory Associate is responsible for assisting the supervisor/manager in ensuring the facility is in compliance with quality…
Added 2 mins ago
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Supply Chain Manager
Aston Carter
Patterson, NY
- $48.07 to $57.69 USD / hour
Lead purchasing, inventory, stockroom, and shipping operations.
Added 2 mins ago
Inventory Clerk - 3rd Shift
Wholestone Farms Cooperative Inc
Fremont, NE
…requests. Directs the Inventory Control Specialist, supports Operations’ daily WIP verification and the supervisor-owned verification program, escalates material variances, maintains audit…
Added 2 mins ago
Director, National Retail
Girl Scouts of the USA
New York, NY
The Revenue community leads Girl Scout Merchandise, Product Program, National Licensing, and Revenue Operations. The work spans e-commerce, retail and wholesale, product development,…
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Intern - Operations Planning & Optimization
PODS
Clearwater, FL
- $25 to $30 USD / hour
You’ll report to the Sr. Manager, Operations Planning and work on live planning problems from your first week. You’ll own one or two focus projects with real deliverables, spend the rest of…
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Branch Sales Associate
Watsco Inc.
Fayetteville, NC
Monitor and replenish floor stock, conduct regular inventory counts, and report discrepancies to the Branch Manager.
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Supervisor, Utilities Operations (NIGHTS)
Clayton
Supervise a Utilities Shift team & ensure safe, effective Utilities Operations while maintaining a high level of focus on Quality. Coordinates with internal stakeholders, contractors,…
Added 3 mins ago
Program Manager 2 (4040)
Navarro Inc.
Los Alamos, NM
The Program Manager 2 will provide strategic and tactical planning for moderately complex, multi-year program activities; coordinate resources across project teams, line organizations, and…
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Supv, Retail Operations, Tucson AZ Deseret Industries
Church
Tucson, AZ
…including those with barriers to employment. The Supervisor, Retail Operations leads the critical functions of developing store associates to find and gain meaningful employment and to…
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Facilities Quality & Standards Senior Manager - Travel
Aramark
Dallas, TX
Apply technical expertise to evaluate Aramark's operating program standards, measure performance and recommend solutions in order to enhance or improve operations
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Senior Marketing Specialist
Starburst
United States
Work closely with the Marketing Manager, EMEA to coordinate event calendar, timelines, budget and general operations.
Added 4 mins ago
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Plating & Prefinish Operator
ASSA ABLOY
Salem, VA
- $19.3 to $25.36 USD / hour
Maintain the 5S program for the plating area.
Added 4 mins ago
Manager, Resource Planning
CareMetx
Remote, United States
While reporting to the Vice President – Business Optimization, the Manager, Resource Planning will lead a team responsible for forecasting, staffing modeling, scheduling, real-time…
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Project Manager
Actalent
Teaneck, NJ
- $52.88 to $62.5 USD / hour
Job Title: Project Manager Heavy Civil ConstructionJob DescriptionThis role leads the planning, coordination, and oversight of heavy civil and underground utilities construction projects.…
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Sterile Construction Project Manager
Actalent
King of Prussia, PA
- $65 to $95 USD / hour
Job Title: Sterile Construction Project ManagerJob DescriptionThe Sterile Construction Project Manager acts as the owner representative responsible for ensuring the general contractor (GC)…
Added 5 mins ago
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Manufacturing Manager
Actalent
Philipsburg, PA
- $80,000 to $120,000 USD / year
Job Title: Manufacturing ManagerJob DescriptionThe Manufacturing Manager leads all aspects of the Metal Injection Molding (MIM) manufacturing operation, ensuring on-time delivery, high…
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Project Manager
Actalent
Conyers, GA
- $48 to $65 USD / hour
Job Title: Mechanical Project ManagerJob DescriptionWe are seeking an experienced Mechanical Project Manager to lead large mechanical piping projects in Data Centers, Healthcare/Hospitals,…
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Project Manager
Actalent
Milwaukee, WI
- $50 to $60 USD / hour
Project Manager - needs to be located in Milwaukee/Madison, Wisconsin Job DescriptionWe are seeking two project managers to join our team on a temporary basis to support commercial fire and…
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Universal Banker
PSB BANK
New Melle, MO
Monitors, updates and controls inventory of cards and forms related to the ATM/debit card program.

Harrow, Inc.

Head, Commercial Training & Development

United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us.

Who is Harrow?

Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need. We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of!

Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:

An expanding Retina Portfolio including IHEEZO®, TRIESENCE®, BYOOVIZTM, and OPUVIZTM
A broad Dry Eye Disease product line, led by VEVYE® and bolstered by well-known adjacent ocular surface disease products such as FLAREX® and FRESHKOTE®
A peri-operative Surgical product line, led by TRIESENCE®, and BYQLOVITM
A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO®, NATACYN®, and VERKAZIA®
A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01

Head, Commercial Training & Development

Harrow | Reports to: SVP, Commercial

Position Summary

Owns commercial enablement for the field organization: the capability, tools, and planning discipline that turn the go-to-market plan into field performance. Covers onboarding and certification, product and selling skills, commercial leader development, territory business planning, and adoption and pull-through of the commercial tech stack (Salesforce Life Sciences Cloud, Slack, and AI-enabled tools) across all three franchises plus Strategic Accounts. Personally leads all sales leadership/manager-level development, as they are the main channel through which enablement reaches 200+ representatives.

Core Responsibilities

Build competency models and agree capability gaps with the franchise Sales Heads and Regional Managers.
Own curriculum architecture strategy and the certification processes and plans.
Build the commercial leader development program for district managers and regional leaders: coaching, business reviews, talent development, and leading through change.
Own the territory business planning curriculum and standard: account and territory plans, targeting prioritization capabilities, and business review capabilities and best practices.
Drive adoption and pull-through of the commercial tech stack (Salesforce Life Sciences Cloud, Slack, and AI-enabled tools) through training, field champions, and usage metrics by tool, with Marketing & Commercial Operations, which administers the systems.
Use the rotational Field Trainers as champions by competency (e.g., business planning, tools usage) as well as for product and selling skills.
Lead the three franchise trainers and the three platform roles; oversee the 10-person rotational Field Trainer bench through the franchise trainers.
Own the AI-assisted content standard with Legal and PRC.
Report the enablement scorecard in the commercial business review each quarter (e.g., cohort ramps, coaching quality, tool adoption, and retention).
Own the enablement and training budget, vendors, and learning technology.

Qualifications & Requirements

Bachelor’s degree; 12+ years in pharma or biotech commercial roles, including field sales and 5+ years leading training or sales teams.
Built or rebuilt a commercial training function, including onboarding and certification.
Knowledge of FDA promotional rules, PDMA, and the PhRMA Code as they apply to field training.
Experience measuring training impact on business results, and driving CRM or sales-technology adoption, leader development, or business planning programs.
Proficiency with AI platforms such as ChatGPT and Claude, and with Slack.

Preferred Qualifications

MBA, MS, or PharmD.
Eye care experience across buy-and-bill and pharmacy-benefit products.
Launch training experience; experience using AI tools in content production.

Position Type

Remote (U.S.)

Travel

Approximately 30–40%

Comp: $240,000, plus bonus

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