Property Tax System Support Technical Analyst

Position Description

Job Summary Reporting to the System Support Assistant Director, the Property Tax System Support Technical Analyst provides critical technical and operational support to the Property Tax Division within the Harris County Tax Assessor-Collector's Office. This role ensures accurate billing, data integrity, and system reliability by performing data analysis, system testing, and data file processing. This position is key in maintaining the accuracy and functionality of the ACT property tax system and related workflows.

Essential Duties:

• Data Processing: Import monthly property tax data from Harris, Fort Bend, and Montgomery CADs into the ACT system. Load and verify updates from law firms and internal files (e.g., payment plans, write-offs, escheatment's).
• Statement Management: Prepare and mail property tax statements, including current, prior year, and delinquent notices. Coordinate statement production and mailing with external vendors. Manage annual mortgage company notifications and process returned mail to maintain accurate records.
• Data Analysis & System Support: Analyze and resolve property tax data discrepancies using SQL and database tools. Perform system testing and validation before code migrations. Provide ACT system support (password resets, work order tracking).
• Reporting & Compliance: Generate and distribute delinquent data files for law firms and public requests. Assist with billing inquiries and appraisal district value discrepancies.
• Perform other related duties as assigned.

Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education:

• Bachelor’s or associate degree in information technology, computer science, management information systems, or five years of experience, or any combination of education and experience that clearly demonstrates the ability and skills to perform the core work duties of the position.Experience:• Minimum of five (5) years of work experience in a professional office environment, with experience in Systems Analysis, Business Analysis, or Production Support. Knowledge, Skills, and Abilities:• Proficient in SQL, TOAD, Oracle, Monarch, and FileZilla, and other data query tools, system navigation, and file management.• Ability to interpret and process complex data files from appraisal districts and third-party vendors.• Ability to maintain high accuracy in data processing, reporting, and documentation.• Excellent organizational and time management skills to manage cyclical billing cycles and ad-hoc requests.• Familiarity with regression testing methodologies and quality assurance practices.• High attention to detail, particularly with large data sets and mailing operations.• Ability to work independently while coordinating with cross-functional teams.• Strong written and verbal communication skills to respond to internal and external stakeholders.• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and related applications for data analysis, documentation, and communication.• Proven ability to prioritize tasks, manage workflows, and meet deadlines in a fast-paced, high-volume setting.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

• General experience with SQL, TOAD, Oracle, and different file transfer programs is preferred.
• Basic knowledge of Property Tax Appraisal and Collection process is preferred.

General Information Work Environment:• Work is performed primarily in an office setting, subject to frequent interruptions, with extensive work at a computer workstation.• This is a full-time, in-office position. Remote work is not available unless specifically authorized based on operational needs.• A frequent volume of work and deadlines impose strain on a routine basis.• The position may occasionally require extended hours during peak tax periods or special projects.• Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).Physical Demands:• Sedentary role with light physical effort required; however, it may at times involve long periods of standing, walking, bending, reaching, stretching, climbing, lifting up to 30 lbs. or similar activities (e.g., filing, delivering, sorting).

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

Benefits

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions:

Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*
• Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County Benefits & Wellness website:

www.benefitsathctx.com