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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
ROANOKE, VA
- $17 to $23.25 USD / hour
Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an…
Added 5 mins ago
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Shift Lead
Walgreens
HOUSTON, TX
- $17.5 to $22.5 USD / hour
Attends training and completes PPLs requested by Manager.
Added 5 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
BRENTWOOD, TN
- $17 to $23.25 USD / hour
Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an…
Added 5 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
TOLEDO, OH
- $17 to $23.25 USD / hour
Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an…
Added 5 mins ago
W
Shift Lead
Walgreens
FERGUS FALLS, MN
- $17.5 to $22.5 USD / hour
Attends training and completes PPLs requested by Manager.
Added 5 mins ago
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Pharmacy Customer Service Associate
Walgreens
FALMOUTH, MA
- $17.5 to $21.5 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 5 mins ago
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Shift Lead
Walgreens
PLYMOUTH, MA
- $18.5 to $23.5 USD / hour
Attends training and completes PPLs requested by Manager.
Added 5 mins ago
W
Pharmacy Customer Service Associate
Walgreens
NEWBURGH, IN
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 5 mins ago
W
Shift Lead
Walgreens
GAINESVILLE, FL
- $17.5 to $22.5 USD / hour
Attends training and completes PPLs requested by Manager.
Added 5 mins ago
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Shift Lead
Walgreens
TUCSON, AZ
- $17.5 to $22.5 USD / hour
Attends training and completes PPLs requested by Manager.
Added 15 mins ago
TS
Recovery Case Manager
The Salvation Army Intermountain Division
Denver, CO
- $40,123 USD / year
FLSA Status: Full Time - non-exempt Reports to: Program Manager
Added 15 mins ago
UO
EHWB Project and Support Services Manager
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
The Employee Health & Well-Being (EHWB) Project and Support Services Manager is a central project and support services liaison, coordinating work across Business Services (procurement and…
Added 15 mins ago
UO
Professional Assistant
University of Colorado Denver
Boulder, CO
- $47,900 to $52,000 USD / year
Attend Leadership Team and Manager Team meetings as administrative support; prepare agendas and minutes.
Added 15 mins ago
UO
Asset Accounting Manager
University of Colorado Denver
Boulder, CO
- $90,000 to $114,000 USD / year
The Campus Controller's Office at CU Boulder welcomes applications for an Asset Accounting Manager! The Asset Management Unit exists to assure proper accounting for capital equipment and…
Added 15 mins ago
Community Manager
Independent Management Services
Duncan, SC
…enhancing our management skills and capabilities. Your progress, training, experience, motivation, attitude, and goals may create many possibilities for career opportunities with our…
Added 16 mins ago
EM
Guest Services Rep Part Time-104020
ESA Management, LLC
Santa Barbara, CA
- Part-time
…reporting of all safety and security issues directly to the manager or to the appropriate…
Added 21 mins ago
CB
Restaurant Manager
COLD BEERS & CHEESEBURGERS - CACTUS
Phoenix, AZ
- $65,000 to $73,000 USD / year
Successful completion of corporate training program required.
Added 21 mins ago
Lead Health System Specialist (Credentialing and Privileging)
Veterans Affairs, Veterans Health Administration
West Haven, CT
Added 21 mins ago
Senior Sourcing Agent , Procurement - Materials & Equipment (Hybrid Schedule)
Eversource Energy
Berlin, CT
…five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change…
Added 22 mins ago
TC
Full-Time Merchandise Coordinator / Key Carrier
TJX Companies
Greenville, NC
- $14.75 to $15.25 USD / hour
- Full-time
Acts as Manager on Duty adhering to company policy and procedure
Added 24 mins ago
Construction Manager - Rail
STV Incorporated
Richmond, VA
The Construction Manager's role is observational and does not relieve the contractor of responsibility for its QC/QA program or quality of work.
Added 26 mins ago
General Manager
Tim Hortons
Pataskala, OH
The Tim Hortons Manager is responsible and accountable for the execution and delivery of all operational performance objectives resulting in guest satisfaction.
Added 26 mins ago
General Manager
Tim Hortons
Wheeling, WV
The Tim Hortons Manager is responsible and accountable for the execution and delivery of all operational performance objectives resulting in guest satisfaction.
Added 26 mins ago
Assistant Manager
Tim Hortons
Pataskala, OH
Assists the Restaurant Manager with incident investigations, workplace inspections, and formulating action plans to deal with health and safety deficiencies and for improvement to the…
Added 26 mins ago
Assistant Manager
Tim Hortons
Wheeling, WV
Assists the Restaurant Manager with incident investigations, workplace inspections, and formulating action plans to deal with health and safety deficiencies and for improvement to the…

Harris County ESD 11

Communications Manager

Spring, TX, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Description

POSITION SUMMARY:

The Communications Manager manages and provides direction for the daily operations and ongoing development of the District’s 911 Communications Center (Control). This position is responsible for departmental performance, personnel management, quality improvement, training, regulatory compliance, communications technology, and operational readiness. The Communications Manager works closely with the Chief Operating Officer and other operational leaders to evaluate system performance, resource deployment, and Communications strategies that support reliable and effective emergency medical response.

SPECIAL NOTE:

This job has been designated as a Safety Sensitive Position by Harris County ESD #11 Mobile Health Care. Public safety, as well as the safety of Harris County ESD #11 Mobile Health Care employees, requires that the employee in this position be able to always perform all essential functions at the highest levels. Therefore, this position is subject to frequent drug testing and requires reporting of all employee use of High-Risk Medications identified by Harris County ESD #11 Mobile Health Care and certification from the employee’s physician that such medications can be safely used while working. Because Harris County ESD #11 Mobile Health Care ’s ability to deliver emergency medical response depends on having a workforce that can be reliably scheduled, this job also requires regular and reliable attendance. This is a high-stress job that requires focus, engagement, and high performance in traumatic, physically demanding, emotionally charged, and life-threatening situations. The position involves exposure to serious and graphic injury to adults and children, including death and dismemberment. A high level of physical, mental, and emotional health is an essential requirement.

ESSENTIAL FUNCTIONS:

Oversees and manages the daily operations of the Communications Center, including staffing, workflow, service delivery, and overall performance to support reliable EMS response.
Leads and develops Communications Supervisors and Telecommunicators, including performance management, coaching, employee development, and consistent application of departmental expectations.
Develops, reviews, and implements Communications policies, procedures, and operational practices to support effective operations and compliance with District and regulatory requirements.
Evaluates Communications Center performance, including call processing, dispatch performance, resource deployment, unit utilization, response-related metrics, and operational trends, and develops strategies to improve departmental and system performance.
Oversees the performance, reliability, and effective use of CAD, radio, telephone, recording, and other communications systems and evaluates technology needs and improvements that support current and future operations.
Manages the Communications quality improvement program, evaluates performance trends and protocol compliance, and ensures identified concerns are appropriately addressed.
Manages the Communications Center’s efforts to maintain Accredited Center of Excellence (ACE) accreditation and ensures departmental practices, quality improvement activities, documentation, training, and performance standards remain aligned with accreditation requirements.
Provides direction for training, continuing education, and professional development of Communications personnel and ensures required certifications and competencies are maintained.
Ensures Communications operations comply with Emergency Medical Dispatch standards, FCC requirements, District policies, and applicable federal, state, and local requirements.
Partners with the Chief Operating Officer (COO), Operations, and Clinical leadership to evaluate deployment strategies, resource utilization, system performance, and operational needs and provides Communications expertise and recommendations to support operational planning and decision making.
Evaluates Communications workflows, technology, resource needs, and departmental priorities and develops recommendations and strategies to support current and future operational needs.
Maintains effective working relationships with public safety agencies, healthcare partners, communications centers, vendors, and other external partners.
Manages departmental resources and expenditures within the approved budget and participates in budget development and long-term planning for Communications staffing, technology, equipment, and operational needs.
Participates in organizational planning, emergency preparedness, special operations, and other District initiatives requiring Communications management or operational expertise.
Other duties as assigned.

QUALIFICATIONS:

Bachelor’s degree in business administration, emergency management, public safety, or a related field. Equivalent years of experience may be considered in lieu of education.
Five (5) years of progressive experience in emergency communications, EMS, or public safety operations, including at least three (3) years in a supervisory or management role.
Current IAED Emergency Medical Dispatcher (EMD) certification; EMD-Q certification preferred.
Knowledge of EMS communications, Emergency Medical Dispatch standards, CAD and radio systems, and applicable FCC requirements.
Strong management, decision-making, communication, and problem-solving skills in a high-pressure operational environment.
NIMS ICS-100, 200, 700, and 800 required; ICS-300 and 400 must be obtained within twelve (12) months if not already held.
Valid Texas driver’s license and ability to meet District background and driving requirements.
Experience with ACE accreditation and process improvement methodologies, including Six Sigma, preferred.
Must not have been excluded by the OIG to participate in Federally Funded Health Care Programs.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Ability to sit for extended periods.
Ability to lift up to 10 pounds.
Ability to walk, stand, bend, squat, twist, and reach.
Ability to perform fine motor tasks and extended keyboarding.
Ability to maintain focus and cognitive function during prolonged high-stress situations.

WORKING CONDITIONS:

Air-conditioned office environment

HCESD11 is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, HCESD11 will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Furthermore, HCESD11 has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and HCESD11 reserves the right to change this position description and/or assign tasks for the employee to perform, as HCESD11 may deem appropriate.

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