Customer Service Representative
- Worcester, MA, United States
$13 to $16 USD / hour · Full-time
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Job details
- Pay
- $13 to $16 USD / hour
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
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Harr Motor Group is seeking Customer Care Representatives for our Business Development Sales Department. Qualified candidates will have a high school diploma (college degree preferred.) Experience is preferred, but willing to train the correct person(s) Duties and Responsibilities
- Make 100 phone calls per day for customer follow-up.
- Book appointments for the sales departments daily.
- Maintain high levels of customer satisfaction.
- Take accurate and thorough notes in CRM
- Promptly respond to internet leads within a 15 minute or less.
- Accurately record vehicle and customer data in computer systems
- Other duties as assigned.
Why join our Team?
- Great potential for advancement
- Family owned Auto Group
- Flexible schedule
- Positive working environment
Qualifications
- Solid communication and interpersonal skills.
- Strong organizational skills and good attention to detail.
- Must be proficient in understanding, speaking and writing English.
- Second language skills desirable; bilingual a plus
Salary: $13.00 to $16.00 hourly plus monthly bonus Job Type: Full-time Job Type: Full-time
Benefits:
- 401(k)
- Dental Insurance
- Flexible Schedule
- Health Insurance
- Paid Time Off
Schedule:
- Weekends
Experience:
- Call Center: 1 year (Preferred)
- Sales: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Education:
- High school or equivalent (Required)
Additional Compensation:
- Commission
- Bonuses
Communication method(s) used:
- Phone
- Chat
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Aggressive -- competitive and growth-oriented
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
Company's website:
- www.harr.com
More about this job
Skills
- Customer service
- Sales
- Communication skills
- Interpersonal skills
- Organizational skills
- Attention to detail
- Write English
- Bilingualism