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Customer Service Representative

  • Worcester, MA, United States

$13 to $16 USD / hour · Full-time

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Job details

Pay
$13 to $16 USD / hour
Job type
Full-time
Posting language
English
Posted

Original job description

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Harr Motor Group is seeking Customer Care Representatives for our Business Development Sales Department. Qualified candidates will have a high school diploma (college degree preferred.) Experience is preferred, but willing to train the correct person(s) Duties and Responsibilities

  • Make 100 phone calls per day for customer follow-up.
  • Book appointments for the sales departments daily.
  • Maintain high levels of customer satisfaction.
  • Take accurate and thorough notes in CRM
  • Promptly respond to internet leads within a 15 minute or less.
  • Accurately record vehicle and customer data in computer systems
  • Other duties as assigned.

Why join our Team?

  • Great potential for advancement
  • Family owned Auto Group
  • Flexible schedule
  • Positive working environment

Qualifications

  • Solid communication and interpersonal skills.
  • Strong organizational skills and good attention to detail.
  • Must be proficient in understanding, speaking and writing English.
  • Second language skills desirable; bilingual a plus

Salary: $13.00 to $16.00 hourly plus monthly bonus Job Type: Full-time Job Type: Full-time

Benefits:

  • 401(k)
  • Dental Insurance
  • Flexible Schedule
  • Health Insurance
  • Paid Time Off

Schedule:

  • Weekends

Experience:

  • Call Center: 1 year (Preferred)
  • Sales: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Education:

  • High school or equivalent (Required)

Additional Compensation:

  • Commission
  • Bonuses

Communication method(s) used:

  • Email
  • Phone
  • Chat

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Aggressive -- competitive and growth-oriented
  • Outcome-oriented -- results-focused with strong performance culture
  • Team-oriented -- cooperative and collaborative

Company's website:

  • www.harr.com
More about this job

Skills

  • Customer service
  • Sales
  • Communication skills
  • Interpersonal skills
  • Organizational skills
  • Attention to detail
  • Write English
  • Bilingualism

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