Jobs in the United States

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Software Engineer I, Backend (Continuous Delivery)
Affirm
Remote, United States
- $130,000 to $180,000 USD / year
Added 2 mins ago
Hybrid South Carolina Cloud Engineer – Managed IT Services (5544)
SMX
Columbia, SC · Hollywood, MD
We are looking for a skilled Cloud Engineer to join our State and Local Platforms and Data Managed Services team. As a core member of our operations group, you will work across multiple…
Added 3 mins ago
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Senior Software Engineer - Transport Infrastructure
ATOMS Careers page
San Francisco, CA
- $180,000 to $220,000 USD / year
Added 3 mins ago
Software Engineer II
Abbott Laboratories
Madison, WI
The Software Engineer II is a hands-on builder within the product-led Software Engineering team in Abbott’s cancer diagnostics division, focused on Digital Engineering and Integrations.…
Added 3 mins ago
Software Engineer II
Abbott Laboratories
Madison, WI
The Software Engineer II is a hands-on builder within the product-led Software Engineering team in Abbott’s cancer diagnostics division, focused on Digital Engineering and Integrations.…
Added 3 mins ago
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Data Quality Engineer
Bright Vision Technologies
Fremont / East Bay, CA
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Data Quality Engineer to design, build, validate, and support data solutions that make trusted information available for enterprise operations,…
Added 3 mins ago
AI Research Engineer: Multi-physics Modeling and Scientific Machine Learning
Insight Global
Niskayuna, NY
Insight Global is seeking a Research Engineer - Multi-physics Modeling and Scientific Machine Learning for a leading energy technology and research organization. This candidate will join an…
Added 3 mins ago
16342 - Data Warehouse Architect 3
Smith Johnson Tech
Lansing, MI
The Data Engineer Lead serves as the primary State of Michigan technology lead engaging with the UoM proof of concept team to support best practice adoption within the state hosting…
Added 3 mins ago
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Senior Quality Engineer
Servotronics
Elma, NY
- $85,000 to $115,000 USD / year
Certifications such as Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), Six Sigma (Green or Black Belt), or Internal/Lead Auditor credentials.
Added 4 mins ago
Senior Staff CPU Cache Subsystem Design Engineer
Google
Poughkeepsie, NY
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Added 4 mins ago
Software Development Engineer 3
WEX Inc
Remote, United States
We are seeking a seasoned Sr. Software Engineer in the WEX Mobility Engineering organization. This role will sit in the Merchant team within the North America Mobility that caters fleet…
Added 4 mins ago
Staff Software Engineer, AI/ML, Google Cloud
Google
New York, NY
Share Staff Software Engineer, AI/ML, Google Cloud
Added 4 mins ago
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End User Computing Manager
TEKsystems
New York, NY
- $200,000 to $225,000 USD / year
…coached to deliver without the manager becoming the default engineer for every…
Added 4 mins ago
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End User Computing Manager
TEKsystems
New York, NY
- $200,000 to $225,000 USD / year
…coached to deliver without the manager becoming the default engineer for every…
Added 5 mins ago
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Cloud Data Engineer, AVP
State Street
Boston, MA
- $90,000 to $157,500 USD / year
As a Cloud Data Engineer, AVP, you will design, develop and deliver scalable cloud data solutions using Databricks and AWS. You will collaborate with technology and business partners to…
Added 6 mins ago
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Intelligent Automation / RPA Engineer / Software Engineer
Unissant
Washington, DC
- $119,000 to $145,000 USD / year
Unissant is seeking an Intelligent Automation / RPA Engineer / Software Engineer to support a newly awarded program for a federal health agency. Design, implement, and support approved…
Added 7 mins ago
ATE Diffusion Process Engineer
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
Added 7 mins ago
Build Automation & iOS Engineer - Services Special Project
Apple
Cupertino, CA
…seamlessly across the Apple ecosystem. We are looking for a talented engineer with an automation-first mindset, who is passionate about bringing AI-driven experiences to our customers and…
Added 8 mins ago
VC
Associate Director - Sales Engineer
Verizon Corp Rsrcs Group LLC
Annapolis Junction, MD · NY · Blue Bell, PA · Basking Ridge, NJ
- $159,500 to $278,000 USD / year
Six or more years of experience in a customer facing leadership role with accountability for end to end delivery (i.e. Solutions Architect, Sales Engineer, Service Delivery Architect ).
Added 9 mins ago
Cloud Infrastructure Engineer
GD Information Technology, Inc.
Remote, United States
GDIT is looking for a Cloud Infrastructure Engineer to join our National Institutes of Health (NIH) CIT Hosting and Storage Services Program.
Added 10 mins ago
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Software Test Engineer
Actalent
Phoenix, AZ
- $50 to $65 USD / hour
A fully onsite option is also available in Cedar Rapids, Iowa, five days per week
Added 10 mins ago
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Senior Manager, Software Engineering - Remote
UnitedHealth Group
Eden Prairie, MN
- $112,700 to $193,200 USD / year
area, you will be required to work in the office a minimum of four days per week
Added 11 mins ago
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Staff Software Engineer, Console
Deepgram
Remote, United States
- $276,800 to $307,500 USD / year
Deepgram is looking for a Staff Software Engineer to be the technical lead of the Console team.
Added 12 mins ago
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Founding Product Designer
Percepta
New York City, NY
- $180,000 to $275,000 USD / year
Win for the customer: Everyone is an engineer and the job of an engineer is to deliver outcomes, not outputs. Everything we do - the products we build, the partnerships we launch, the…
Added 13 mins ago
Software Security / DevSecOps Architect
Altera Corporation
San Jose, CA

Harper

Payments Operations Specialist

San Francisco, CA, United States
Atlanta, GA, United States

$65,000 to $90,000 USD / year

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Job details

Pay: $65,000 to $90,000 USD / year
Posting language: English
Posted: Nov 12, 2026

Original job description

At a glance: Atlanta (first seat) or San Francisco, on site · $65K to $90K in Atlanta, $85K to $115K in San Francisco, plus bonus and equity · No insurance experience needed · Payments, disputes, lending or reconciliation experience is the skill

Harper is an AI-native commercial insurance brokerage, backed by Y Combinator, with offices in San Francisco and Atlanta. We do the insurance work end to end for about 1,000 new small businesses a month, with agents and people working the same accounts.

ROLE IN ONE LINE

Resolve the money problems that would otherwise cost a small business its coverage, from one bounced payment to a batch that went wrong for hundreds.

A payment does not reconcile. A customer disputes a charge. A cancellation notice conflicts with the account record. A financed policy has no finance agreement attached. You establish what is actually true, talk to the customer, and carry the issue to a documented resolution.

WHY NOW

Payment problems are the biggest reason small businesses lose coverage with us, and it is rarely because they will not pay. Most do not know they have to, because signing and paying are separate steps. We stood up a payments unit this fall with a simple rule: the queue is at zero every day. This seat makes it a function, alongside an AI operator who automates what you do by hand.

WHAT YOU OWN

Payment questions, traced to the end. Current state, amount, owner and next action, proven from the records, not from one status field.
Finance agreements. Match each financed policy to its agreement and fix the ones that do not match. A policy marked paid in full that was actually financed is the error that multiplies.
Pending cancellations. Work the list from the carrier and finance company portals before the cancellation date, not after. The portal’s list is the truth, not our sheet.
Disputes and refunds. Gather the records, coordinate the review, tell the customer, and record the outcome. Refunds go through one channel, every time.
Reconciliation. Compare the customer, payment and policy records with outside confirmation before you close anything.
The fix behind the fix. Automate the reconciliation you did by hand last month, and flag the patterns that need a product or finance change.

WHAT DONE MEANS

Every conclusion names its evidence and the account or transaction it belongs to.
Cancellation answers reflect the latest event in the chain, not the loudest notice.
Repeat contacts go down because the issue was fixed and explained.

YOUR FIRST 90 DAYS

Day 30: you work the pending-cancellation list on your own and close cases with the evidence attached.
Day 60: you own one recurring money problem end to end, with a weekly number.
Day 90: you have automated or eliminated at least one manual reconciliation step.

WHO THRIVES HERE

You have worked in payment operations, disputes, collections, lending, fraud or accounts receivable, ideally somewhere with real volume.
You can write a crisp message to an engineer and a calm one to a frustrated business owner in the same hour.
You notice when a number is off by one payment, and you find out why.
You know when to keep digging and when to escalate.
You use spreadsheets, queries or AI tools to work faster, and you can show us what you built.

WHAT WE TEACH, WHAT YOU BRING

We teach premium finance, our carriers’ billing, and how a policy cancels and reinstates. You bring payments judgment, numeracy and calm on the phone with someone worried about losing their coverage.

WHO SHOULD NOT APPLY

You want a back-office job with no customer conversations.
You close cases when you transfer them.
You decide payment or cancellation status from one field.

PAY, SCHEDULE AND PLACE

Atlanta: $65K to $90K. San Francisco: $85K to $115K. Plus bonus and equity. The difference is location; the job is the same.
In the office Monday to Friday, starting around 8 AM local. Weekly carrier sweeps, cancellation dates and finance-company cutoffs set the rhythm, and some weeks the list is long.
Next steps: senior payments roles, team lead, or the team that automates payments.

BENEFITS

Health, dental and vision, plus each office’s meals and commuter or parking support.

HOW WE HIRE (USUALLY INSIDE TWO WEEKS)

A call with our customer operations team. We reply within 48 hours at every stage.
A work sample: three practice records that disagree about one customer’s payment. Find the truth and draft the message to the customer.
A Super Day on site, working practice cases beside the team. We decide within 48 hours.

HOW TO APPLY

Send your resume and a short example of a money problem that crossed several systems or teams: how you found the real state, what you told the customer, and how you proved it was resolved.

Harper is an equal opportunity employer. If you need an accommodation at any point in the process, tell us and we will make it work. For San Francisco roles, we will consider qualified applicants with arrest and conviction records in a manner consistent with the San Francisco Fair Chance Ordinance.

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Jobs in the United States