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Senior Systems Engineer
Anduril Industries
Costa Mesa, CA
Anduril is seeking a Senior Systems Engineer to join our rapid growing team in Costa Mesa, CA. As a Senior Systems Engineer on the Maneuver Dominance team, you’ll be the technical authority…
Added 5 mins ago
Senior Java Engineer - Security - Elasticsearch
Elastic
United States
…team. In this role, you will contribute to the architecture and design of Elasticsearch's main features. These features include authentication, authorization, and tenant isolation. You will…
Added 9 mins ago
P
Software Engineer Intern - Summer 2027
PayPal
San Jose, CA · Chicago, IL · Omaha, NE · Scottsdale, AZ · Austin, TX
- $27 to $55 USD / hour
As a Software Engineer Intern, you will work alongside some of the best and brightest engineering talents in the industry. As an integral member of your team, you will estimate engineering…
Added 9 mins ago
P
Mobile Engineer Intern - Summer 2027
PayPal
San Jose, CA · Chicago, IL · Omaha, NE · Scottsdale, AZ · Austin, TX
- $27 to $55 USD / hour
As a Mobile Software Engineer Intern, you’ll work alongside the best and the brightest engineering talent in the industry. As a core participant of your team, you’ll estimate engineering…
Added 9 mins ago
P
Machine Learning Engineer PhD Intern - Summer 2027
PayPal
San Jose, CA
- $59 to $66 USD / hour
…payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend…
Added 9 mins ago
P
Machine Learning Engineer Intern - Summer 2027
PayPal
San Jose, CA
- $50 to $59 USD / hour
…payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend…
Added 11 mins ago
NC
General Engineer
National Cemetery Administration
Washington, DC
- $143,913 to $187,093 USD / year
As a General Engineer/Project Program Manager, you will lead the planning, design, and construction of major national cemetery projects that support the National Cemetery Administration's…
Added 14 mins ago
AF
ARCHEOLOGIST (CULTURAL RESOURCES SPECIALIST) - DIRECT HIRE AUTHORITY
Air Force Materiel Command
Kelly AFB, TX · Lackland AFB, TX
- $76,463 to $118,204 USD / year
Air Force Installation Mission Support Center //Air Force Civil Engineer Center (AFCEC)//Environmental Quality Division (CZQ).
Added 14 mins ago
NR
Materials Engineer
Nuclear Regulatory Commission
Rockville, MD
- $143,913 to $187,093 USD / year
…the application of materials engineering in nuclear facility design, fabrication, construction, analysis, testing, maintenance, and…
Added 17 mins ago
PC
ICT Consultant | RCDD Certified | $110K–$160K | Charlotte, NC
Purple Cow Recruiting
Charlotte, NC
- $15,100 to $160,000 USD / year
Drive the design process from concept through completion, supporting project quality, schedules, and budgets
Added 17 mins ago
UC
Supervisory General Engineer
U.S. Coast Guard
Norfolk County, VA
- $108,019 to $140,426 USD / year
This vacancy is for a GS-0801-13, Supervisory General Engineer located in the Department of Homeland Security, U.S. Coast Guard, OPERATING LOCATION-SFLC IBCT PORT ENGINEER SECTION 2-ALAMEDA…
Added 20 mins ago
SS
Senior Engineer, SSC/SW
Space Systems Command
Chantilly, VA
- $142,488 to $195,200 USD / year
…leader and systems engineering and configuration management process owner, they bring proven experience directing programs from concept exploration and design reviews through production,…
Added 23 mins ago
NS
ENGINEER/SCIENTIST
Naval Sea Systems Command
Crane, IN
- $125,776 to $192,331 USD / year
…experience must demonstrate the following: as a professional engineer or scientist, overseeing planning and execution of technical engineering or scientific projects involving design,…
Added 27 mins ago
EG
Workday Adaptive Planning Engineer
Eliassen Group
Juneau, AK
- $65 to $75 USD / hour
Our client is seeking a Workday Adaptive Planning Engineer to design, build, and maintain financial planning and forecasting solutions. The role partners with FP&A, Accounting, and Finance…
Added 27 mins ago
EG
Quality Assurance Engineer - PHP
Eliassen Group
Juneau, AK
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
Added 28 mins ago
IC
Lab Engineer
Intel Corporation
OR
- $85,950 to $166,060 USD / year
Intel Foundry is seeking a detail-oriented and highly motivated Lab Engineer to join our Advanced Design Lab team. In this role, you will support the development, operation, and…
Added 28 mins ago
IC
RF Lab Engineer
Intel Corporation
OR
- $117,620 to $227,270 USD / year
As a RF Lab Engineer, you will play a pivotal role in driving the success and efficiency of our lab operations. You will be responsible for ensuring lab preparedness, improving…
Added 31 mins ago
AM
FIRE CHIEF
Air Mobility Command
McConnell AFB, KS
- $106,437 to $138,370 USD / year
…policies, procedures, mission objectives, and organization design for the flight, as necessary to eliminate work problems or barriers to mission accomplishment, promote team building,…
Added 34 mins ago
UA
INTERDISCIPLINARY (GEOTECH)
U.S. Army Corps of Engineers
Norfolk, VA
- $108,019 to $140,426 USD / year
…the dam and levee safety program and on matters related to design of embankments and foundations for all dams and levees. | Manages the program of inspections, evaluations, and risk…
Added 35 mins ago
Field System Technician
Bechtel Corporation
Millersport, OH
Assist the EPC Automation Lead in coordinating with the Project Field Engineer, project IS&T Lead, and other automation leads (procurement and project controls, commissioning, etc.), as…
Added 37 mins ago
AO
Senior Construction Inspector
Architect of the Capitol
Washington, DC
- $102,415 to $133,142 USD / year
This position is located in the Architect of the Capitol, Office of the Chief Engineer, Construction Management Division, Construction Management Branch. The selectee will be responsible…
Added 37 mins ago
UA
INTERDISCIPLINARY
U.S. Army Corps of Engineers
Galveston, TX
- $103,225 to $134,195 USD / year
…performance and failure probabilities. | Coordinate planning, design, cost engineering, construction, and environmental restoration, for projects of substantial scope and complexity. |…
Added 38 mins ago
GPS Engineer
Applied Materials
Santa Clara, CA · Santa Clara
Lead complex technical escalations in partnership with cross-functional design and engineering teams to drive rapid issue resolution.
Added 40 mins ago
NS
Supervisory Engineer - Strategic Education Outreach Director
Naval Sea Systems Command
Naval Surface Warfare Center, MD
- $143,913 to $197,200 USD / year
…in-classroom lessons based in scientific methods and the engineering design process. | You will develop lesson plans that incorporate command technologies appropriate for targeted grades…
Added 45 mins ago
VP of Engineering
Jobgether
Remote, United States
Full-Stack Engineering: Design, develop, test, and deploy end-to-end features across frontend, backend, and database systems. Work primarily with React, Python/Django, and PostgreSQL while…

Harper

AI Engineer - Voice

San Francisco, CA, United States

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Job details

Experience: 5+ years of software engineering experience with at least 3 years deeply focused on voice/audio systems
Posting language: English

Original job description

The Mission We're building an AI-powered insurance brokerage transforming the $900B commercial insurance market. Voice is our primary growth lever - the majority of insurance transactions happen over phone calls. We need an exceptional Head of Voice AI to architect voice systems that will power thousands of conversations daily across growth, sales, operations, and customer service. You'll use low-code platforms like VAPI or Retell for quick prototyping and rapid deployment of production voice agents, then progressively build custom infrastructure using LiveKit and Pipecat as we scale. Your systems will handle everything from cold outreach and lead qualification to complex multi-turn underwriting conversations and 24/7 customer support. We're committed to "Staying REAL" with our AI systems - building agents that are Reliable, Experience-focused, Accurate, and have Low latency. You'll work directly with the CEO and CTO with a bias toward action. We live by core principles: "There is no try, there is just do," "Actions lead to information, always default to action," and "Strong opinions lead to information." Outcomes You'll Drive Voice Infrastructure & Scale

Deploy production voice agents within weeks using VAPI or Retell for quick prototyping and immediate business impact
Transition to custom voice infrastructure with LiveKit and Pipecat as volume scales
Achieve sub-700ms latency across the entire voice pipeline while maintaining conversation quality
Scale to 10,000+ concurrent calls with appropriate architecture evolution and optimization
Integrate telephony at scale with Twilio, Telnyx, and enterprise SIP infrastructure

Growth & Sales Automation

Build outbound prospecting agents that identify qualified leads, overcome objections, and book appointments
Create lead nurturing systems with personalized follow-ups that move prospects through the sales funnel
Implement predictive dialing and call pacing algorithms for maximum efficiency
Design qualification workflows that gather key information and route to appropriate human agents

Operations & Underwriting Support

Develop form-filling agents handling 20-30 minute insurance application conversations
Build underwriter follow-up systems that collect additional risk information through natural, multi-turn dialogue
Create document collection workflows guiding customers through providing licenses, photos, and business documentation
Implement intelligent escalation paths that know when to loop in human underwriters

Customer Service Excellence

Design 24/7 policy servicing agents that explain coverage, generate certificates, and process endorsements
Build claims intake systems that empathetically gather first notice of loss (FNOL) information
Create payment processing agents handling failed payments, billing updates, and payment plans
Develop proactive outreach systems for policy renewals, payment reminders, and important updates

Platform Development

Create no-code/low-code tools enabling non-technical teams to create and modify voice workflows
Build conversation analytics tracking quality metrics, completion rates, and customer satisfaction
Develop A/B testing frameworks for voice personas, prompts, and conversation strategies
Implement voice agent templates for common insurance workflows
Create comprehensive monitoring to track latency, accuracy, and conversation outcomes

You're Our Person If

You've built production voice AI systems handling 100K+ minutes per month with real customers
You have hands-on experience with low-code platforms (VAPI, Retell) for rapid prototyping and custom voice infrastructure (LiveKit, Pipecat) for scale
You understand the full voice stack from telephony protocols to WebRTC-based media servers
You've optimized voice pipelines achieving sub-second latency while maintaining quality
You can architect systems that maintain context through 30+ minute conversations
You've built both inbound and outbound calling systems at scale
You have experience with modern STT/TTS providers and know how to optimize them
You ship voice features daily and iterate based on real conversation data
You balance starting with practical solutions while building toward technical excellence
You understand that voice AI is about business impact, not just technical sophistication
You embrace "there is no try, there is just do" as your engineering mantra

Hard Requirements

5+ years of software engineering experience with at least 3 years deeply focused on voice/audio systems
Production voice AI experience - you've built and deployed systems handling 10K+ minutes/month
Hands-on experience with low-code voice platforms like VAPI or Retell for rapid prototyping
Deep understanding of telephony and media protocols including SIP, RTP, and WebRTC
Experience with voice orchestration frameworks like LiveKit, Pipecat, Daily, or custom-built solutions
Advanced audio processing knowledge - you understand VAD, AEC, noise suppression at a technical level
Proven ability to achieve sub-second latency in production voice systems
Strong proficiency in Python and TypeScript/Node.js specifically for real-time systems
Experience with both inbound and outbound calling at scale (1000+ concurrent calls)
Modern AI provider expertise with OpenAI, Anthropic, Deepgram, ElevenLabs, etc.
Track record of shipping voice products that directly impact business metrics
Strong debugging skills for complex, multi-service voice pipelines
Must be based in San Francisco and work in-office (relocation assistance provided)

Our Voice Tech Stack

Rapid Prototyping & Deployment:

VAPI or Retell for quick prototyping and initial voice agent deployment
Twilio and Telnyx for telephony infrastructure
Deepgram and AssemblyAI for ultra-low latency speech-to-text
ElevenLabs and Cartesia for natural text-to-speech
GPT-4o and Gemini for conversational intelligence

Custom Infrastructure (Scale To):

LiveKit for WebRTC-based real-time media infrastructure
Pipecat for flexible voice pipeline orchestration
Custom orchestration layers for complex conversation management
Redis streams for audio buffering and event processing
PostgreSQL for conversation history and analytics
Temporal.io for durable conversation workflows tools
Logfire for comprehensive observability

What You'll Build in Your First 90 Days

First Month:

Deploy your first outbound calling agent using VAPI or Retell for quick prototyping
Build information collection agents for gathering initial customer data
Implement payment reminder system that handles failed payments and billing updates
Create conversation recording pipeline for quality monitoring and compliance
Set up A/B testing framework for different voice personas and scripts
Establish baseline metrics for conversation success rates

Second Month:

Build comprehensive form-filling agent capable of 20-30 minute insurance applications
Implement underwriter follow-up system collecting additional information through dialogue
Create multi-modal orchestration allowing seamless handoffs between voice, SMS, and email
Develop claims intake agent with empathetic conversation handling
Build certificate generation system accessible 24/7 through voice commands
Begin transition to custom infrastructure for high-volume use cases

Third Month:

Scale outbound infrastructure to handle 1000+ concurrent prospecting calls
Build complete customer service suite covering policy changes, endorsements, and inquiries
Implement intelligent routing system directing calls to specialized agents
Develop predictive models for optimal call timing and conversation success
Create voice agent templates for non-technical team members
Launch production campaigns measuring impact on conversion and satisfaction

Our Voice AI Philosophy

Start Practical, Scale Smart: Begin with low-code platforms for rapid deployment, build custom infrastructure as needed
Voice is the Channel: Recognize that voice is how insurance happens - optimize for natural conversation
Latency is Everything: Sub-700ms response times or we've failed
Revenue Impact First: Every voice interaction should drive conversion, retention, or efficiency
Context Preservation: Maintain full context even across 30+ minute calls
Fail Gracefully: Always have intelligent fallbacks and recovery mechanisms
Data-Driven Iteration: Measure everything, iterate based on real conversations
Ship Daily: Deploy quickly, learn fast, improve continuously
REAL Framework: Every interaction must be Reliable, Experience-focused, Accurate, and Low-latency

Join Us To Transform Insurance This is an early-stage role at a fast-moving startup where you'll define how voice AI transforms insurance. Voice is our biggest point of leverage - you'll directly impact how we scale 10x without proportional headcount increases. You'll start with practical solutions that work today, then build the infrastructure to scale tomorrow. You should have experience building voice AI systems that real customers use at scale - handling thousands of calls per day, maintaining sub-second latency, and gracefully handling all the edge cases that come with production voice systems. We value engineers who ship daily and measure success by business impact, not technical complexity. We require you to be in San Francisco and work from our office 5.5 days per week. We'll cover relocation costs and believe the best teams collaborate intensively in person. Skills Voice AI, LiveKit, Pipecat, VAPI, Retell, WebRTC, Telephony, SIP, RTP, Media Servers, Real-time Audio, Audio Processing, VAD, Echo Cancellation, Speech-to-Text, Text-to-Speech, Deepgram, AssemblyAI, ElevenLabs, Cartesia, Natural Language Processing, Conversation Design, Outbound Calling, Predictive Dialers, Python, TypeScript, Node.js, Distributed Systems, Low-latency Systems, Real-time Streaming, WebSockets, Twilio, Telnyx, Voice Orchestration, Prompt Engineering, GPT-4o, Claude, A/B Testing, Conversion Optimization

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