Jobs in the United States

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Sales Associate Team Leader
E-Z Mart
Andrews, TX
Provides feedback to management on training program and materials
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Sales Associate Team Leader
E-Z Mart
Andrews, TX
Provides feedback to management on training program and materials
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Case Manager
Archdiocese of St. Louis
St Louis, MO
Valid driver’s license (MO residents must possess Class E), reliable vehicle, and current auto insurance required
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AU
Security Guard Experienced Unarmed Patrol Driver
Allied Universal
Dallas, TX
- $18.5 USD / hour
Prepare accurate daily activity reports and incident documentation, communicating observations and concerns to Allied Universal leadership and site management.
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GC
Group Home Supervisor Mon- Fri
Genesis Community Homes, LLC
King of Prussia, PA
- $22 to $23 USD / hour
Must possess and maintain a valid driver's
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AU
Security Officer Full Time Reception Identity Screening
Allied Universal
Los Angeles, CA
- $21.1 USD / hour
- Full-time
Respond to incidents, emergencies, and critical situations in a calm, professional, problem-solving manner, coordinating with building management and/or emergency responders as needed.
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AU
Security Officer Enhanced Part Time Front Desk Alarm Triage
Allied Universal
Los Angeles, CA
- $21.25 USD / hour
- Part-time
Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across…
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AU
Security Officer Full Time Mobile Patrol Driver
Allied Universal
Chula Vista, CA
- $18 USD / hour
- Full-time
Respond to incidents, customer concerns, and critical situations in a calm, problem-solving manner, communicating with store management and/or emergency personnel as needed.
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Senior Solutions Architect, RangeOS
By Light Professional IT Services LLC
Remote w/ Travel
This is a technically grounded leadership role. The architect leads a team of engineers, works directly with product management, DevSecOps, and engineering leads, and guides architectural…
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NE
Termite Technician
Northwest Exterminating
Stockbridge, GA
- $18 to $19 USD / hour
Valid driver’s license required
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PB
Architecture Division Director
Public Buildings Service
Chicago, IL · Washington, DC · Tacoma, WA · Atlanta, GA · Lakewood, CO · San Francisco, CA · New York, NY · Fort Worth, TX · Boston, MA · Kansas City, MO · Philadelphia, PA
- $150,359 to $197,200 USD / year
In addition to the Basic Requirements listed above, you must have one year of specialized experience equivalent to the GS-14 in the Federal service
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BO
Dental Assistant - Expanded Function (Dental Assistant)
Bureau of Prisons/Federal Prison System
Springfield, MO
- $50,241 to $66,599 USD / year
You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level
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VH
Physician (Neurology)
Veterans Health Administration
North Chicago, IL
- $250,000 to $400,000 USD / year
Residency Training: Physicians must have completed residency training, approved by the Secretary of Veterans Affairs in an accredited core specialty training program leading to eligibility f
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CB
Account Manager- Yankton (Full Time)
CorTrust Bank
Yankton, SD
- Full-time
…awards, community service opportunities, an Employee Assistance Program, and a stable work…
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VH
Audiologist
Veterans Health Administration
Canton, OH
- $77,977 to $121,502 USD / year
Education: Doctor of Audiology (AUD) from an audiology program recognized by the Accreditation Commission for Audiology Education (ACAE) or Council on Academic Accreditation (CAA) of the…
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Lead ROI Medical Records Specialist - Remote
Sharecare Operating Company, Inc.
Remote, United States
Minimum 3 years' ROI fulfillment experience with Sharecare HDS or 4 years of external ROI experience required
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Data Entry Specialist - Medical Records (Remote)
Sharecare Operating Company, Inc.
Remote, United States
…comprehensive platform, including benefits navigation, care management, home care resources, and health information management, Sharecare helps people easily and efficiently manage their…
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VB
Management and Program Analyst (Product Owner)
Veterans Benefits Administration
Washington, DC · Atlanta, GA · Muskogee, OK
- $63,795 to $118,204 USD / year
For a GS-11 position you must have served 52 weeks at the GS-09 level · For a GS-12 position you must have served 52 weeks at the GS-11 level
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AC
FINANCIAL SPECIALIST
Air Combat Command
Eglin AFB, FL
- $50,460 to $116,362 USD / year
OR EDUCATION: Applicant must have successfully completed 1 full year of graduate level education or superior academic achievement, in a related field
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US
Lead Security Specialist (Access Control)
U.S. Secret Service
Washington, DC
- $102,415 to $133,142 USD / year
Represents the team when coordinating with other team leaders, program officials, and customers on matters that affect the team's objectives, work products, and tasks.
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VH
Program Support Assistant- Telephone Operator
Veterans Health Administration
Columbia, SC
- $40,736 to $52,957 USD / year
For a GS-5 position you must have served 52 weeks at the GS-4 · The grade may have been in any occupation, but must have been held in the Federal service
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AF
SUPERVISORY SEXUAL ASSAULT PREVENTION AND RESPONSE SPECIALIST - DIRECT HIRE AUTHORITY
Air Force Materiel Command
Hanscom AFB, MA
- $101,375 to $156,715 USD / year
…social service delivery related to victim advocacy and SAPR program management, budgeting, resource allocation, and strategic planning pertaining to sexual assault prevention and…
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Supervisory Recreation Therapy (Recreation/Creative Arts Therapist)
Veterans Health Administration
Tomah, WI
- $89,508 to $116,362 USD / year
…administrative functions such as fiscal, material supply, equipment management, and clinical and program…
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VH
Nurse Manager - Dialysis
Veterans Health Administration
Saint Louis, MO
- $88,444 to $155,552 USD / year
…for the direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff…
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VH
Supervisory Biomedical Engineer
Veterans Health Administration
Durham, NC
- $111,147 to $144,493 USD / year
The incumbent assists the Chief in managing a complex, multisite healthcare technology management program and provides professional engineering leadership, program oversight, and direct…

Harnett County

Processing Assistant IV

Lillington, NC, United States

$38,532 to $44,793 USD / year

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Job details

Pay: $38,532 to $44,793 USD / year
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

POSITION SUMMARY

The Processing Assistant IV performs complex administrative, registration, eligibility determination, billing, records management, and customer service functions in support of Health Department clinical programs. This position serves as a primary point of contact for patients and the public, conducting financial interviews, determining eligibility for services and programs, maintaining patient records, scheduling appointments, collecting fees, and ensuring compliance with federal, state, and local policies, procedures, and regulations. The employee exercises independent judgment in processing information, verifying documentation, interpreting policies, identifying and resolving discrepancies, and determining appropriate actions within established guidelines. The position requires extensive interaction with patients, clinic staff, community partners, and the general public while maintaining confidentiality and professionalism.

DUTIES AND RESPONSIBILITIES

Registration, Eligibility Determination, and Billing for all in-house and mobile/community outreach clinical services:(60%)

Conduct financial interviews with patients and guardians to collect demographic, household composition, income, insurance, and other eligibility-related information required for clinical services.
Obtain sensitive and confidential information including household income, family size, marital status, education status, and other required financial data while maintaining patient dignity and confidentiality.
Review and verify information provided by patients to determine eligibility for services and applicable fee schedules in accordance with Health Department billing policies and procedures.
Calculate household income and determine patient responsibility using established billing guidelines and State Sliding Fee Scale requirements.
Inform patients and guardians of fees associated with services and collect payments as appropriate.
Establish patient accounts, issue receipts, and maintain accurate financial records.
Verify private insurance, Medicaid, Medicare, and other third-party coverage information.
Obtain and maintain copies of insurance documentation and ensure proper inclusion in patient records and billing documentation.
Process registration and eligibility documentation accurately and timely to support clinical operations and reimbursement activities.
Conduct Presumptive Medicaid Eligibility screenings for prenatal patients in accordance with applicable guidelines.
Maintain current knowledge of billing regulations, eligibility requirements, insurance programs, and departmental policies.
Review information for completeness, accuracy, compliance, and appropriate disposition.

Appointment Scheduling and Patient Services for all in-house and mobile/community outreach clinical services: (10%)

Assist with scheduling appointments all clinical services
Follow clinic-specific scheduling protocols, provider availability requirements, and program guidelines.
Assist with answering incoming telephone calls and assist patients with scheduling, rescheduling, cancellations, and clinic-related inquiries.
Route calls appropriately and relay messages to program staff as needed.
Provide information regarding Health Department programs, services, clinic operations, and eligibility requirements.
Direct patients and members of the public to appropriate county agencies, community resources, and partner organizations.

Medical Records and Clinic Support for all in-house and mobile/community outreach clinical services: (10%)

Prepare and organize patient charts and electronic records for clinic appointments.
Ensure all required forms, documentation, and visit-specific materials are available and accurate prior to patient visits.
Maintain, update, and retrieve patient information through Electronic Medical Records (EMR), NCIR, and other authorized systems.
Update demographic information including address, telephone number, insurance information, and other patient data.
Maintain accurate filing systems and patient records in compliance with confidentiality and retention requirements and health department policy.
Research, correct, and resolve record discrepancies as needed.

Customer Service and Public Contact (10%)

Serve as one of the primary customer service representative for clinic patients and the general public.
Respond to inquiries concerning Health Department services, procedures, policies, and eligibility requirements.
Explain program requirements and registration procedures using established guidelines and policies.
Exercise tact, discretion, and professionalism when dealing with sensitive situations or confidential information.
Assist individuals in accessing services through the Health Department and other agencies.
Maintain working knowledge of county departments and community resources to facilitate appropriate referrals.

Administrative and Program Support (10%)

Operate standard office equipment and utilize various software applications and databases.
Monitor records and documentation for compliance with applicable policies and regulations.
Identify and resolve routine problems and refer complex issues to supervisory staff when necessary.
Maintain regular communication with clinical and administrative staff regarding clinic schedules, patient records, and operational needs.
Assist with other team assignments, including but not limited to, daily deposit, medical record request, clinical quality measures tracking, debt set-off, and scanning.
Perform other duties as assigned.

MINIMUM QUALIFICATIONS

Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.

SUPPLEMENTAL INFORMATION

Physical Effort:Work is performed primarily in an office and clinic setting and involves a combination of sitting, standing, walking, and frequent interaction with patients and staff. Duties require extensive computer use, repetitive data entry, telephone communication, and handling of patient records and billing documents. The employee must be able to maintain concentration and accuracy while managing multiple tasks, frequent interruptions, and a high volume of public contact. Occasional bending, reaching, and lifting of files, records, and office materials weighing up to 20 pounds may be required.

Work Environment and Conditions: Work is performed primarily in an office and clinical setting with extensive contact with patients, staff, healthcare providers, and the public. The environment is often fast- paced and involves frequent interruptions, multiple priorities, and recurring deadlines associated with daily clinic operations. The position requires use of computers, electronic medical records systems, and standard office equipment, while handling confidential patient information. Occasional travel may be required for training, meetings, and assignments at satellite offices or other county locations.

Benefits

Harnett County takes pride in offering an excellent benefit package including health, dental, vision and life insurance, membership in the North Carolina Local Government retirement, free health clinic for employees and anyone in their household and other benefits. To see more information about the benefits offered by Harnett County, click here.

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More about this job

Skills

Record keeping
Customer service
Scheduling
Regulatory compliance
Process qualitative information
Documentation
Confidentiality
Community engagement
Evaluate information
Take payments for bills
Provide information
Electronic health records
EMR
Research
Office equipment
Communication skills
Data entry

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Work requirements

Jobs in the United States