Patient Services Representative (Part-Time)

Location: Derby, New York If you are looking for rewarding work in a welcoming, fast-paced office, Harmonia Collaborative Care may be the right place for you. At Harmonia, we believe in “life. with. balance.”

What we offer:

Sustainable expectations Support for work-life balance A welcoming team environment Friendly, dedicated professionals Meaningful work serving our clients and community

About the position:

The Client Services Representative provides front-office and administrative support to help daily operations run smoothly. You will be one of the first people our clients meet, so a friendly, professional, and helpful approach is essential.

Primary responsibilities:

Answer incoming telephone calls Schedule and confirm appointments Greet and check in clients Verify insurance and contact information Collect co-payments Respond to client questions Assist with medical records Maintain office supplies Support clinical and administrative staff Protect confidential client information

What we are looking for:

High school diploma or equivalent Previous medical or behavioral health office experience preferred Knowledge of medical terminology preferred Strong computer and data-entry skills Excellent verbal and written communication Strong organization and attention to detail Ability to prioritize tasks in a fast-paced office Professional and dependable demeanor Commitment to client confidentiality We offer a pleasant work environment with friendly professionals who pride themselves on providing excellent service and a positive experience for every client. Harmonia Collaborative Care is an equal opportunity employer. We value a diverse workforce and encourage qualified candidates from all backgrounds to apply.