Jobs in the United States

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Added 1 min ago
Assistant Store Manager
The TJX Companies Inc
Woodinville, WA
…incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union;…
Added 7 mins ago
DC
Classification Officer
Douglas County (NE)
Omaha, NE
- $34.52 to $43.68 USD / hour
…determining proper classification, housing assignments, and program…
Added 13 mins ago
Bank Sales & Service Rep (Universal Banker)
First Citizens Bank
Kansas City, MO
The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education…
Added 20 mins ago
C
Route Service Representative (4-Day Workweek)
Cintas
South San Francisco, CA
- $33.5 USD / hour
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 23 mins ago
Reading Specialist- Per Diem
Beth Israel Lahey Health
Rowley, MA
Under the guidance of the Education Director and Program Director, the Reading Specialist provides direct reading instruction and intervention services to students in grades 7 through 12.…
Added 23 mins ago
ES
Assistant Store Manager
Extra Space Storage
Malden, MA
- $17.84 to $20.22 USD / hour
If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and…
Added 24 mins ago
Customer Service Representative
Charlesbridge
Dedham, MA
Added 24 mins ago
Customer Service Representative
Charlesbridge
Westwood, MA
Added 24 mins ago
Arborist Sales Representative
The Davey Tree Expert Company
Needham, MA
We are currently looking to add a dynamic Sales Arborist Representative to our passionate team of tree care professionals. Your office is outdoors, and you get a new view every day!
Added 24 mins ago
Customer Service Representative
Charlesbridge
Needham, MA
Added 24 mins ago
Personal Financial Counselor, Assignment Ready Counselor, PFC Massachusetts
Magellan Health Services
Westfield, MA
…breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial…
Added 24 mins ago
CO
Junior School Custodians (Night Shift)
City of Somerville
Somerville, MA
- $1,137.26 USD / week
Eligible employer for the Public Service Loan Forgiveness Program (PSLF)
Added 24 mins ago
FM
Patient Care Technician - PCT - Training Provided
Fresenius Medical Care
Methuen, MA
- $20 to $27 USD / hour
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 24 mins ago
P
Senior Electrical Engineer
Pfizer
Andover, MA
- $99,200 to $165,400 USD / year
Coordinate with utility providers to support service reliability, capacity planning, and infrastructure upgrades.
Added 24 mins ago
FM
Patient Care Technician - PCT - Dialysis Preceptor
Fresenius Medical Care
Lowell, MA
- $23 to $33 USD / hour
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 25 mins ago
HVAC Apprentice
C&W Services
Boston, MA
…maintenance plumbing and electrical equipment, maintenance and service repairs on heating, ventilating, and air conditioning systems and all other building systems as…
Added 25 mins ago
Sr. Specialist, Sales & Service Support
Santander US
Boston, MA
The Sr. Specialist, Sales & Service Support utilizes customer relationship building techniques by making outbound calls to existing customers to engage prospects and customers in deposit,…
Added 25 mins ago
Patient Customer Service Representative - Collections
Cognizant
Boston, MA
As a Patient Customer Service Representative - Collections, you will make an impact by assisting our clients' customers with their outstanding balance accounts to secure payment while…
Added 25 mins ago
C
Regional Maintenance Manager
CBRE
Boston, MA
- $200,000 to $210,000 USD / year
…Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…
Added 30 mins ago
FM
Cath Lab RN - Travel Nurse
Fusion Medical Staffing
Seattle, WA
- $2,119.35 to $2,436.04 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 30 mins ago
FM
Travel Respiratory Therapist (RRT)
Fusion Medical Staffing
New Brunswick, NJ
- $1,962.27 to $2,255.48 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 30 mins ago
FM
Travel Cath Lab Technologist
Fusion Medical Staffing
Tampa, FL
- $2,263.57 to $2,601.8 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 30 mins ago
FM
Home Health RN - Travel Nurse
Fusion Medical Staffing
Silver Spring, MD
- $1,612.98 to $1,854 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 30 mins ago
FM
Travel Interventional Radiology Technologist - IR Tech
Fusion Medical Staffing
Aurora, CO
- $2,500.73 to $2,874.4 USD / week
Critical thinking, service excellence, and good interpersonal communication skills
Added 30 mins ago
FM
Telemetry RN - Travel Nurse
Fusion Medical Staffing
Dayton, OH
- $1,924.22 to $2,047.04 USD / week
Critical thinking, service excellence, and good interpersonal communication skills

Harley-Davidson

Representative II Recovery

Plano, TX, United States

$17.4 to $26.11 USD / hour

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Job details

Pay: $17.4 to $26.11 USD / hour
Experience: Typically requires a minimum of 2 years of related experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Auto req ID: 62704 Title: Representative II Recovery Job Function: Loss Mitigation Location: PLANO Workplace Category: Hybrid Company: Harley-Davidson Financial Services Full or Part-Time: Full Time

In 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come.

Harley-Davidson Financial Services, a wholly-owned subsidiary of Harley-Davidson, Inc., offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships, helping make the ride attainable for all.

Are you ready to ride with us?

HDFS’ Reno, Nevada office serves as one of the Company's two operations centers. HDFS first established its roots in 1992 in Nevada. It is also home to Eaglemark Savings Bank, the Company’s lending institution, where all loans are funded. Reno employees represent the loan origination and servicing business units including Collections, Funding, Underwriting, Dealer Services, and HDFS’ Cycle Insurance business unit. There are also employees who work in Accounting, Legal, Global Information Services, Risk, Enterprise Project Management, and Compliance who call this office home. Join our team as a Representative II Recovery.

Job Summary

Under general supervision the Recovery Representative II is responsible for skip-tracing, repossession of charged-off collateral, and collection of remaining balances via payoff, settlement or payment plan on charged off loans. The Recovery Representative II will handle complex customer and vendor issues including working specialty Active Duty accounts. The Recovery Representative II will assist with training and identifying areas for improvement.

Job Responsibilities

Assigns charged off accounts to external vendors for skip, collection, and/or repossession purposes to locate customers for collection and or repossession of collateral and assist with Post Recovery and Unsecured Account calls to find resolution
Determines and effectively collects money through payoff, negotiate settlement or payment arrangements within current thresholds, while maintaining Harley-Davidson Financial Services (HDFS) and customers best interest.
Build a solid understanding of various operations within the team, including procedures, protocol with business partners, queue and account workflow/steps/processes, correspondence, along with updating credit bureau agencies.
Takes an active role in continuous improvement by identifying opportunities, potential solutions, and implementation of solutions
May serve as a resource/mentor to new Recovery representatives along with assisting with training and handling miscellaneous projects as needed.
Uses effective time management to ensure customer service experience is satisfactory and meets expectations.
Has solid and effective understanding of account workflow (sub-team roles and responsibilities) throughout Servicing and able to interact with all areas within the organization in a professional and effective manner.
Protection of information and compliance with the law are paramount. Protecting employee, customer and corporate information is everyone's responsibility at Eaglemark Savings Bank. All employees must follow established safeguards, including policies regarding data protection, segregation of duties, and access to information based solely on business need. Further, it is the responsibility of all employees to maintain awareness and understanding of relevant laws, regulations, internal policies and procedures, and to comply with all of them.

Education Requirements

High School Diploma or Equivalent Required

Education Specifications

N/A

Experience Requirements

Required

Typically requires a minimum of 2 years of related experience.
Strong skip-tracing skills and collection knowledge
Excellent verbal and written communication skills
Proven to consistently evaluate and resolve problems
PC Literate including MSWord, Excel, Outlook and Internet
Proven ability to take the initiative and achieve results in a fast-paced and changing environment
Strong teamwork skills and the ability to interact effectively with all levels of staff, well organized and proven attention to detail
Proven ability to assist with projects, training, focus groups, and continuous improvement
Self-motivated, able to recognize what needs to be done and initiates action promptly

Preferred

3 years experience preferred

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time employees including, but not limited to, bonus programs, health insurance benefits, a 401k program, onsite fitness centers, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.

Applicants must be currently authorized to work in the United States.

Direct Reports: No Travel Required: 0 - 10% Pay Range: $36,200 - $54,300 ($17.40 - $26.11 per hour) Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer Relocation: This position is not eligible for relocation assistance

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