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Customer Service Lead SFV, CA Job 458.26
Default Brand
Simi Valley, CA
- $20 to $27 USD / hour
The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests and executing store operations during…
Added just now
Safety Trainer, X Money
SpaceXSI
Bastrop, TX
Experience with Learning Management Systems (LMS), CRM tools, and content authoring software like Articulate 360 or Adobe Captivate
Added 1 min ago
Customer Experience Software Engineer 2-Hybrid-Des Moines, Iowa
Wellabe
Des Moines, IA
…designs, prototypes, and other methodologies including the development and implementation of test plans and program…
Added 1 min ago
System Administrator 807
Freedom Technology Solutions Group
Annapolis Junction, MD · Columbia, MD
…enterprise applications and services across the Government Corporate Management Services (CMS) portfolio. Our mission supports the Government Corporate Management Services (CMS) by…
Added 2 mins ago
VH
Engineering Technician
Veterans Health Administration
El Paso, TX
- $61,722 to $80,243 USD / year
This position is located in the Facility Management Service (FMS) Capital Improvement Section of the El Paso VA Healthcare System. The incumbent serves as a consultant to the Healthcare…
Added 2 mins ago
AE
TRAINING INSTRUCTOR (CIVIL ENGINEERING)
Air Education and Training Command
Sheppard AFB, TX
- $61,722 to $80,243 USD / year
…experience includes: Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s).…
Added 2 mins ago
Pastry Cook |Part - Time| The St. Anthony, A Luxury Collection
Crescent Hotels & Resorts
San Antonio, TX
…Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU…
Added 2 mins ago
US
Human Resources Specialist (Recruitment & Placement)
U.S. Secret Service
Washington, DC
- $121,785 to $158,322 USD / year
…Enforcement Talent Acquisition Division, Reemployed Annuitant Program will allow you to perform a full-range of work as it relates to the recruitment, staffing and placement of reemployed…
Added 2 mins ago
UC
Employee Assistance Program Specialist
U.S. Coast Guard
Boston, MA
- $101,375 to $131,790 USD / year
This vacancy is for a GS - 0101 - 12, Employee Assistance Program Specialist located in BOSTON, Massachusetts.
Added 2 mins ago
UC
Employee Assistance Program Specialist
U.S. Coast Guard
Boston, MA
- $101,375 to $131,790 USD / year
This vacancy is for a GS-0101-12, Employee Assistance Program Specialist located in BOSTON, Massachusetts.
Added 2 mins ago
CA
Investigative Analyst (DOMEX)
Customs and Border Protection
Santee, CA
- $102,246 to $132,923 USD / year
…analyzing complex digital document and media exploitation (DOMEX) program data and report and present information to support criminal and administrative proceedings, complex conspiracy…
Added 3 mins ago
AH
RN Registered Nurse Full Time 10K Sign On Bonus
Aveanna Healthcare
Port Charlotte, FL
- $65,000 to $85,000 USD / year
- Full-time
Provide skilled nursing interventions - including wound care, infusions, catheter care, medication management, post‑operative care, and chronic disease management - tailored to each…
Added 3 mins ago
Family and Community Engagement Director
UMATILLA-MORROW COUNTY HEAD START INC
Hermiston, OR
Provide program priorities, staffing needs, and service projections to support budget development led by the Finance Director and Payroll and Fund Accounting Manager. Review financial…
Added 4 mins ago
Surgical Technician
Ascension
Indianapolis, IN
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 4 mins ago
Senior Associate Provost for University Libraries and Educational Technologies
Thomas Jefferson University
Philadelphia, PA
Strong leadership and management skills with a clear understanding of the principles of administration, supervision, and budgeting within a library and learning resources environment.
Added 4 mins ago
New Grad Registered Nurse
Ascension
Pensacola, FL
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 4 mins ago
Pharmacy Technician Advanced
Ascension
Pensacola, FL
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 4 mins ago
GS
Community Outreach Specialist
GIRL SCOUTS OF WI SOUTHEAST INC
WI
- $21 USD / hour
…other site partners by delivering presentations, providing program updates, conducting regular check-ins during program implementation, and facilitating…
Added 4 mins ago
OB
Enrollment & Family Partnerships Manager (Infants–Pre-K)
Our Beginning LLC
Seattle, WA
- $29 to $34 USD / hour
401(k) retirement program and professional development opportunities.
Added 4 mins ago
Senior Chemical Engineer
Chemours
Fayetteville, NC
…projects and is part of a team supporting a larger integrated development program aimed at improving plant operations. The Monomers area produces fluoromonomer products for the Advanced…
Added 4 mins ago
Senior Manager, TV, Video, Audio & Display
Tinuiti
United States
Client Management & Leadership: Serve as the strategic lead for key accounts, guiding the development and execution of comprehensive advertising strategies. Build and maintain strong,…
Added 5 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
PRAIRIE DU CHIEN, WI
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 5 mins ago
W
Pharmacy Operations Manager
Walgreens
CHARLES TOWN, WV
- $22.5 to $35.75 USD / hour
…business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians.…
Added 5 mins ago
Emerging Store Manager
Walgreens
VIRGINIA BEACH, VA
Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager,…
Added 5 mins ago
Emerging Store Manager
Walgreens
VIRGINIA BEACH, VA
Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager,…

Harkcon Inc

Military Higher Education Program Manager

Remote, United States

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Job details

Posting language: English

Original job description

Harkcon, Inc. is a service-disabled veteran-owned small business that helps federal organizations improve workforce performance, strengthen programs, modernize processes, and manage complex mission-support activities. We value sound judgment, clear communication, accountability, and practical solutions that help customers accomplish their missions. We are seeking a Program Manager to support a military-affiliated higher education initiative serving geographically dispersed students. This role will coordinate academic program activities, institutional relationships, student and cohort tracking, communications, data quality, and leadership reporting while helping participants navigate education pathways that complement military training and career development. Location: This position is primarily at federal customer facilities in Norfolk, Virginia, and Washington, DC. Remote work or telework is subject to government approval and is not guaranteed. *** This position is contingent upon award of a contract to Harkcon***

Key Responsibilities

Manage schedules, milestones, risks, actions, deliverables, and communications for higher education and workforce-development initiatives.
Coordinate with military organizations, colleges, program offices, academic partners, advisors, registrars, instructors, and student-support personnel.
Track student cohorts, participation, course progress, completions, issues, requests, and required follow-up actions.
Maintain accurate program databases, shared workspaces, correspondence logs, document repositories, and management reports.
Support curriculum and course reviews, degree-pathway mapping, transfer-credit discussions, articulation activities, and alignment with workforce requirements.
Develop guides, frequently asked questions, presentations, outreach materials, briefing products, and executive summaries.
Manage program inboxes or service channels and ensure questions are researched, routed, answered, and documented promptly.
Analyze participation, progression, completion, service-demand, and issue data to identify trends and recommend improvements.
Support meetings, webinars, orientations, advising events, working groups, and program reviews.
Create and maintain student databases and coordinate information with academic and government representatives.
Evaluate cohort-tracking processes and recommend improvements that reduce redundant data entry and information gaps.
Support implementation and maintenance of an automated education-management system.

Required Qualifications

Four-year degree from an accredited college or university. Preferred fields include Business, Education, Public Administration, or a related discipline.
At least three years of experience in project support, analysis, or administrative functions related to education or training programs.
Experience tracking participants, cohorts, course activity, program actions, and performance data.
Ability to coordinate effectively with academic, government, military, and operational stakeholders.
Strong written communication, research, presentation, organization, and customer-service skills.
Proficiency with Microsoft Office, Excel, Teams, SharePoint, databases, and structured tracking tools.
Ability to protect student and personnel information and follow applicable records-management requirements.
Ability to meet federal background-investigation, credentialing, and system-access requirements and remain eligible to obtain a Secret security clearance. An active clearance is not currently required.

Preferred Qualifications

Experience supporting military-connected students or military education programs.
Knowledge of academic advising, student services, transfer credit, prior-learning assessment, curriculum mapping, articulation agreements, or institutional accreditation.
Experience working with community colleges, universities, registrars, military training organizations, or credentialing bodies.
Experience developing dashboards or reports using Excel, Power BI, or similar tools.
Project-management or higher education administration certification.
Experience with data cleansing, metrics development, and performance tracking.

Work Environment This is a full-time position which may support a distributed team through a combination of remote work and activities at federal customer locations. The employee must be able to participate in virtual and in-person meetings, work during normal customer business hours, travel periodically, and use customer-approved collaboration and information systems. Specific location, travel, and access requirements will be confirmed before placement. Equal Opportunity Employer Harkcon is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

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