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Dispatcher - Part-Time

  • Grand Haven, MI, United States

Part-time

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Job details

Job type
Part-time
Posting language
English
Posted

Original job description

Working at Harbor Transit isn't just work. It's work that moves people, and we are proud of it! There is a sense of togetherness here that comes from knowing we are making a difference every day and doing good for our Tri-Cities. At Harbor Transit we are driven to help people from all stages of life. We empower our staff to serve our customers with professionalism, compassion, understanding, and a willingness to help; and, it shows! Harbor Transit is currently searching for a Part-Time Dispatcher to receive requests for service from the public, schedule and dispatch bus operators, and assist in other department operations. Shift times can range from 1:30 p.m. until 6:30 p.m., Monday through Friday, and includes a rotating weekend schedule. Essential Functions - Receives telephone and in-person requests from the public for information. Assists callers or visitors in scheduling rides, adding funds to their accounts, obtaining and completing forms, accessing appropriate information, and referring to correct departmental contacts. - Notifies bus operators of their assignments and keeps them apprised of road and weather conditions as appropriate. Assists in planning and coordinating bus operator work breaks and vehicle cleaning time. Assists bus operators with issues or questions as they arise. - Maintains accurate operation daily logs, monthly mileage reports, maintenance activities, complaints, and other related data. - Opens and closes the Harbor Transit office as assigned. Ensures the building is secure and locked according to established procedures.

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