Store Manager

Grocery Store Manager – Stanley, WI

Hansen’s IGA Market is seeking an experienced, hands-on leader to manage our Stanley location. This is an excellent opportunity for someone who enjoys developing people, serving the community and taking ownership of store performance.

The Grocery Store Manager leads the store’s day-to-day operations, team development, customer experience, merchandising and financial performance. The successful candidate will be visible throughout the store, build strong relationships with team members and customers, and ensure every department delivers the fresh products and friendly service our customers expect.

The Store Manager receives support from Hansen’s IGA’s district management, department specialists, Human Resources, marketing and ownership teams.

Compensation and Benefits

• Competitive salary based on experience
• Performance bonus opportunity
• Health, dental, vision and life insurance
• Paid time off and vacation
• 401(k)
• Employee discount

What You’ll Do as Grocery Store Manager

Lead and Develop the Team

• Lead all areas of store operations while modeling Hansen’s IGA’s culture and customer-service standards
• Recruit, interview, select and onboard team members
• Coach, train and develop department managers and store team members
• Set clear expectations and provide regular feedback, recognition and performance coaching
• Promote teamwork, accountability and open communication
• Review and approve department schedules based on customer needs and labor budgets
• Review payroll information and correct discrepancies before submission
• Partner with Operations and Human Resources on staffing, training, performance and team-member concerns

Manage Store Operations

• Maintain a visible, hands-on presence throughout the store
• Connect with each department daily to review staffing, product conditions and operational needs
• Ensure departments are clean, organized, properly stocked and offering fresh, high-quality products
• Oversee store opening and closing procedures
• Monitor backrooms, storage areas and coolers to ensure products are organized and properly stored
• Ensure required purchasing, sanitation, inventory and operational reports are completed
• Plan for upcoming business needs, promotions and seasonal events
• Support departments directly when additional assistance is needed
• Maintain compliance with food-safety, sanitation and workplace-safety standards

Drive Sales and Financial Performance

• Lead the store in achieving sales, labor, inventory, merchandising and profitability goals
• Monitor store and department performance using established company metrics
• Review and approve department schedules to balance customer service and labor expectations
• Execute weekly promotions, displays and merchandising plans
• Review profit-and-loss statements and take appropriate action to improve results
• Manage expenses, reduce shrink and identify opportunities to grow sales
• Hold department leaders accountable for established goals while providing the direction and support needed to succeed

Deliver an Excellent Customer Experience

• Model friendly, responsive and helpful service throughout the store
• Build positive relationships with customers and the Stanley community
• Respond promptly and professionally to customer questions and concerns
• Ensure the store provides a clean, welcoming and easy-to-shop environment
• Support community events and store promotional activities as needed

Qualifications

Qualifications for Grocery Store Manager

We’re Looking For Someone Who Has

• Previous leadership experience in grocery, retail, convenience-store, restaurant, hospitality or another customer-focused environment
• A demonstrated ability to lead, coach, develop and motivate a team
• Experience managing staffing, schedules, budgets or operational goals
• Strong customer-service, communication and problem-solving skills
• The ability to set priorities, delegate responsibilities and follow through
• Confidence making decisions in a fast-paced and changing environment
• Strong organizational, planning and time-management skills
• Basic computer skills, including familiarity with Microsoft Office or similar programs
• The ability to maintain composure and professionalism under pressure
• Availability to work a flexible schedule, including some evenings, weekends and holidays

Preferred, but Not Required

• Grocery-store or food-retail management experience
• Experience overseeing both perishable and nonperishable departments
• Experience reviewing sales, labor, inventory and profit-and-loss information
• ServSafe certification and applicable liquor-license certification

Hansen’s IGA will assist with required certifications if the selected candidate does not currently have them.

Physical Requirements

This position requires the ability to:

• Stand and walk for extended periods
• Bend, reach, lift and push or pull merchandise and equipment
• Work in different store environments, including refrigerated areas
• Safely lift up to 50 pounds
• Meet the physical demands of a hands-on retail leadership position

Take the Next Step in Your Leadership Career

If you are an experienced store manager, assistant store manager, department manager, restaurant manager or retail leader ready to take the next step, we encourage you to apply. Join Hansen’s IGA Market and help us develop a strong team, serve the Stanley community and continue building a store our customers can depend on.

Hansen’s IGA Market is an equal opportunity employer.