Jobs in the United States

25+ jobs

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Added 3 mins ago
Associate Structural Design Engineer
The Boeing Company
North Charleston, SC
787 Airframe in Boeing Commercial Airplanes is seeking an Associate Structures Design Engineer (Level 2) for our Aftbody Structures Life Cycle Product Team to work at our North Charleston,…
Added 3 mins ago
Quality Control Project Engineer
Clark Construction Group, LLC
Charleston, SC
As a Quality Control Project Engineer, you will join a project team tasked with the responsibility for all technical and engineering aspects of your project. You will lead daily…
Added 3 mins ago
Engineer - Wind Turbine Blade Structural Components
GE Vernova
Greenville, SC
GE Vernova is seeking an enthusiastic and motivated Mechanical Design Engineer to join our Blade Components team. This is an ideal role for an emerging engineer looking to build a…
Added 3 mins ago
Lead Engineer Stability Analysis-2
GE Vernova
Greenville, SC
Provide technical leadership and mentorship to support team development, knowledge management, procedure development, and process compliance.
Added 3 mins ago
Assistant Project Manager - AI Data Centers
Jacobs
Greenville, SC
Lead project schedule development in P6 or MS Project; drive critical path analysis and recovery planning across multi-discipline milestones (Typical: BOD, 30%/60%/IFC design, permit,…
Added 3 mins ago
EG
Dev Lead
Eliassen Group
Columbia, SC
- $110 to $120 USD / hour
Own pull request process with AI-assisted review before human review and enforce coding norms and patterns.
Added 14 mins ago
Supplier Quality Engineer II
Medtronic
Boulder, CO
A Supplier Quality Engineer II collaborates with a diverse network of suppliers to resolve quality challenges affecting production. This role involves working closely with the production…
Added 14 mins ago
Director, Regulatory Affairs Operations
Medtronic
Lafayette, CO
…radiofrequency registrations, OEM market access and broader business development regulatory work, portfolio phase outs, and regulatory compliance programs. The Director translates business…
Added 14 mins ago
Supervisory Civil Engineer
Bureau of Reclamation
Grand Junction, CO
Summary You will serve as a Supervisory Civil Engineer in the Upper Colorado Basin; Western Colorado Area Office in Grand Junction, Colorado. First time hires to the Federal government…
Added 15 mins ago
IC Design Engineer (STA/ Synthesis)
Broadcom
Fort Collins, CO · Broomfield, CO
Broadcom is looking for a lead STA/ Synthesis engineer. In this role, you will be contributing to constraint development, constraint validation, synthesis, audits (CDC, RDC, Static…
Added 15 mins ago
ASIC Design - Floorplan Engineer
Broadcom
Fort Collins, CO
…Networking, Computing, and Storage products. This Floorplan Engineer role focuses on chip-level physical architecture and integration for advanced ASICs operating at speeds exceeding 1 GHz,…
Added 15 mins ago
RC
Part Time Software Platform Engineer Co-Op (Remote)
RTX Corporation
aurora, CO
- Part-time
Raytheon is hiring SW Platform Engineer Co-Ops as a part of the Raytheon Cooperative Education Program (Co‑op). This is a part-time, remote role targeting senior or postgraduate students…
Added 15 mins ago
Biomedical Equipment Support Specialist (Information Systems)
Veterans Affairs, Veterans Health Administration
Aurora, CO
…definitions for applicable networked medical devices. Leads development of disaster recovery procedures for critical systems to be enacted in the event of device failure. Adheres to MDIA…
Added 15 mins ago
CC
Design Quality Engineer
CONMED Corporation
Denver, CO
- $74,200 to $94,600 USD / year
The Design Quality Engineer is responsible for supporting all quality engineering activities to support the new product life cycle, from concept to commercialization, and sustaining…
Added 15 mins ago
IC
Mechanical Project Engineer - Commercial Interiors | Denver, CO
IMEG Consultants Cor
Denver, CO
- $98,000 to $131,000 USD / year
Mechanical Project Engineer - Commercial Interiors | Greenwood Village, CO 100% Employee-Owned | Big-firm resources, local-team relationships, ONE IMEG culture IMEG is hiring a Mechanical…
Added 15 mins ago
CC
Design Quality Engineer
CONMED Corporation
Denver, CO
- $74,200 to $94,600 USD / year
The Design Quality Engineer is responsible for supporting all quality engineering activities to support the new product life cycle, from concept to commercialization, and sustaining…
Added 16 mins ago
EG
Dev Lead
Eliassen Group
Denver, CO
- $110 to $120 USD / hour
Own pull request process with AI-assisted review before human review and enforce coding norms and patterns.
Added 28 mins ago
W
Staff Software Engineer
Walmart
SUNNYVALE, CA
- $150,080 to $286,000 USD / year
…(Continuous Integration/Continuous Delivery), testing, or any other process across the domain. Translate customer requirements into test strategy. Select, introduce and implement various…
Added 28 mins ago
SC
Staff Data Engineer
Sam's Club
SUNNYVALE, CA
- $212,326 to $286,000 USD / year
…requirements. Identifies language and libraries to use in the development process. Maps test cases to business and functional requirements. Creates proof of concepts. Reviews and…
Added 28 mins ago
W
Software Engineer III
Walmart
SUNNYVALE, CA
- $150,080 to $234,000 USD / year
Duties: Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the…
Added 28 mins ago
W
Software Engineer III
Walmart
SUNNYVALE, CA
- $150,080 to $234,000 USD / year
Duties: Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the…
Added 28 mins ago
Software Engineer III
Walmart
BENTONVILLE, AR
…of appropriate languages (E.g. JavaScript, Python, C# etc.), development standards and tools (E.g. Monday.com, Linx, Embold etc.) for software coding/configuration. Take initiative to learn…
Added 28 mins ago
W
Software Engineer III
Walmart
SUNNYVALE, CA
- $117,000 to $234,000 USD / year
Duties: Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the…
Added 28 mins ago
W
Software Engineer III
Walmart
SUNNYVALE, CA
- $117,000 to $234,000 USD / year
Duties: Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the…
Added 28 mins ago
W
Software Engineer III
Walmart
SUNNYVALE, CA
- $117,000 to $234,000 USD / year
Duties: Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the…

Hanscom

Service Desk Agent 2

Littleton, MA, United States

$27.77 to $34.72 USD / hour

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Job details

Pay: $27.77 to $34.72 USD / hour
Posting language: English
Posted: Oct 30, 2026

Original job description

It’s an exciting time to be at Hanscom Federal Credit Union!

As a member of our Branch Network, you will join a dynamic team of dedicated individuals committed to delivering exceptional service to our members.

Who we are – Hanscom Federal Credit Union

Members-first – our members are our top priority. We make business decisions with our members at the top of mind.
Integrity – we’re honest and committed to doing what’s best for our members and our company. What is right isn’t the same as what is easy.
Teamwork – we are in this together and we all benefit from our success.
Innovation – we identify new ideas for processes or products that will lead to positive changes and take the initiative to implement the changes.
Empathy – we understand that communication starts by listening, understanding diverse perspectives, and caring about others’ sustained success.

Location: Littleton

This position follows a hybrid schedule of three days in-office and two days remote per week.

What we offer

$27.77/hr to $34.72/hr

Compensation for this position will be determined based on the candidate's experience, skills, and qualifications. Final pay may vary depending on factors such as prior experience, expertise, and specific requirements of the role. We are committed to offering competitive compensation and will discuss the final pay rate with candidates should an offer be made.

A full-time, permanent position that will reward you through either an incentive or bonus program.
Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time benefits.
We are committed to fostering career growth and development – when you join our organization it’s not just a job.
We look to develop your skills aligned to our business needs and help you progress in your career.

Who you are – Service Desk Agent 2

You are a dynamic, detail oriented, intuitive person with the ability to develop relationships, build rapport and become a trusted team member. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.

What you'll do

Provides first-line and escalated technical support to employees for incidents and service requests requiring elevated permissions or technical expertise. Performs complex application support focused on containment and internal resolution and systematically troubleshoots hardware, software, applications, mobile devices, basic networking, and other technology issues by identifying symptoms, researching causes, and resolving or escalating issues as appropriate.
Independently manages incidents and service requests using IT Service Management tools, including capture, triage, prioritization, tracking, status updates, troubleshooting, documentation, resolution, and escalation in accordance with established Service Level Agreements, Service Level Targets, procedures, and policies.
Performs user account administration and maintenance for new hires, transfers, and terminated employees, and leads the biweekly new-hire initial logon process.
Researches and resolves complex incidents using the Knowledge Management System and documented standard operating procedures, and collaborates with the Escalation Engineer when advanced technical support is required.
Creates and curates Service Desk knowledge articles and recommends improvements and enhancements to the knowledge base and known-issues tracking database.
Serves as an experienced resource to the Service Desk team by leading by example, modeling and reinforcing documented team procedures and policies, providing constructive feedback, and helping team members learn and grow while promoting individual and team accountability.
Provides backup support for other Information Technology functions by performing well-documented, routine tasks as needed and adheres to company requirements for documentation, incident tracking, service requests, change control, and release management. Complies with applicable laws, regulations, and company policies, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Assets Control requirements.
Performs Service Desk Agent 1 responsibilities as needed and assumes additional responsibilities as assigned.

Experience

Minimum of three years of help desk experience or other demonstrated technical competence supporting PC hardware, peripherals, applications, and basic networking in a corporate environment.

Education/Certifications/Licenses

A two-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours.

Interpersonal Skills

Strong analytical and systematic troubleshooting skills, with the ability to independently research issues, identify causes, and develop appropriate solutions.
Strong customer service and communication skills, including the judgment, discretion, and diplomacy needed to handle sensitive or confidential matters.
Ability to organize and prioritize multiple incidents and service requests with competing priorities.
Experience supporting Microsoft 365, including Outlook, Teams, OneDrive, SharePoint, and core Office applications.
Experience supporting iOS and Android mobile devices and troubleshooting TCP/IP networking and network-connected devices, including printers and scanners.
Commitment to working in a purpose-driven organization and promoting individual and team accountability.

Physical Requirements

Performs primarily sedentary work with limited physical exertion and occasional lifting of up to 20 pounds. Must be able to work on a computer for an average of six to eight hours per day, climb or descend stairs in an emergency, and maintain regular, reliable, and timely attendance. May be required to work extended hours, participate in a weekend coverage rotation, and travel occasionally to remote branch and office locations. Must be able to travel by automobile, commercial airline, rental vehicle, or public transportation and lodge in public facilities when required.

Working Conditions

Work is routinely performed indoors in a climate-controlled office environment with minimal noise.

Equipment Used:

Must be able to operate routine office equipment, including a computer, telephone, copier, facsimile, and calculator.

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