Senior Barista

Description Be part of something new while joining an organization with a long-standing impact. Hanley Foundation, a West Palm Beach-based nonprofit organization dedicated to eliminating addiction through prevention, advocacy, treatment, and recovery support, is launching an exciting new Café & Bookstore experience and is seeking a Senior Barista to help bring this vision to life.

This is a unique opportunity to join the team before opening day and help shape a welcoming destination for guests, staff, and visitors. Team members will receive hands-on training and work alongside respected local partners while joining an established nonprofit organization known for improving lives and creating meaningful impact for decades.

This full-time position offers a competitive salary, comprehensive benefits package, and the opportunity to join a collaborative team that values service, quality, integrity, and innovation.

The Senior Barista serves as a lead café team member responsible for delivering exceptional customer service while preparing high-quality coffee and espresso beverages. This position supports daily café operations, assists with staff training, maintains product quality standards, and helps create a welcoming environment for guests of the Hanley Foundation Café & Bookstore.

In addition to coffee service, the Senior Barista assists with the preparation and service of juices, smoothies, baked goods, and other café offerings. The Senior Barista works closely with the Café & Bookstore Manager to ensure efficient operations, food safety compliance, inventory control, and a positive guest experience.

Main Duties & Responsibilities:

• Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
• Greet all guests in a friendly, professional, and welcoming manner and provide excellent customer service that creates a positive experience for every visitor.
• Answer questions regarding menu items, beverages, baked goods, merchandise, and bookstore offerings.
• Accurately take customer orders, operate the point-of-sale system, and process cash and credit card transactions.
• Prepare coffee, espresso beverages, teas, specialty drinks, juices, and smoothies according to established recipes and quality standards.
• Maintain knowledge of menu items, ingredients, and seasonal offerings.
• Operate espresso machines, coffee brewers, blenders, and other café equipment safely and properly.
• Ensure beverages and food items are presented neatly and accurately.
• Assist with opening and closing duties as assigned.
• Restock coffee, food, beverage, and retail supplies throughout the day.
• Keep the café and service areas clean, organized, and attractive, including workstations, and properly sanitize equipment and food preparation surfaces.
• Participate in staff meetings and training opportunities.
• Follow all Hanley Foundation policies and procedures.
• Follow all food safety, sanitation, and workplace safety procedures.
• Follow handwashing, glove-use, and allergen-awareness procedures.
• Report equipment or safety concerns to the Café & Bookstore Manager.

Hours: 6:30 AM – 3:00 PM

Requirements

Education, Experience, and Qualifications:

• High school diploma or GED.
• At least one year of customer service, café, restaurant, hospitality, or retail experience.
• Ability to prepare coffee and espresso beverages or willingness to learn.
• ServSafe Food Handler Certification.

Preferred

• Experience preparing smoothies, juices, or similar beverage products.
• Experience operating a cash register or point-of-sale system.
• Experience in a coffee shop, café, bakery, bookstore, or retail environment.

Other Requirements:

• Willing to undergo a background check and drug screening, by local law/regulations.
• If in recovery, one (1) year of continuous sobriety is required.

Knowledge, Skills, and Abilities:

• Strong customer service and interpersonal skills.
• Knowledge of coffee preparation methods and espresso equipment.
• Commitment to product quality and consistency.
• Ability to work independently and as part of a team.
• Reliable attendance and punctuality.
• Effective verbal communication skills.
• Ability to multitask in a fast-paced environment.
• Attention to detail and accuracy.
• Ability to learn new recipes, procedures, and products.
• Positive attitude and willingness to support team members.
• Sound judgment and problem-solving skills.
• Openness to feedback and continuous improvement

Benefits

• Medical, Dental, Vision, Disability, Life Insurance
• Paid Time Off
• Paid Holidays
• 401k & 401k Match
• Health Savings and Flexible Spending Accounts

Hanley Foundation provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We are a Drug-Free Workplace. Applicants must undergo drug screening after receiving a conditional offer of employment.

www.hanleyfoundation.org