Spa Associate Full Time/Part Time

Benefits:

• Opportunity for advancement
• Training & development
• Employee discounts
• Flexible schedule
• Paid time off
• Bonus based on performance
• Company parties

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 600 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Reynoldsburg, Ohio, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than extraordinary!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

Responsibilities:

• Meet membership sales goals
• Responsible for ensuring full appointment books by contacting prospective clients
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members, guests, and colleagues, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, notate activities in client profiles, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.

• Seasonal Bonuses - Earn extra bonuses during our promotional gift card season!

• Bi-Weekly Commissions - Enjoy commission payouts every two weeks and get rewarded for your sales success!

• Contests - do you want to put your sales skills to the test? See what we have in store!

• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.

• Ongoing Training - We are ALWAYS learning and improving.

• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!

• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!

• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

• Free spa services - Have the opportunity to model for our new service providers and earn complimentary reward services along the way!

Qualifications:

• Having a high school diploma or equivalent is required
• 18 years old or older
• Be exceptionally organized and have great attention to detail
• Be a strong team player with the ability to work independently with minimal supervision

We are open Sunday 10AM-6PM, Monday-Friday 9AM-9PM, Saturday 9AM-8PM