Spa Sales Associate

PLEASE DO NOT APPLY WITHOUT AT LEAST SOME EXPERIENCE WITH MILLENNIUM OR ZENOTI BOOKING SOFTWARE. CANDIDATES WILL BE ASKED TO DISPLAY A CLEAR UNDERSTANDING OF THE PROGRAM DURING INITIAL INTERVIEWS AND THOSE WHO CANNOT NAVIGATE THE SOFTWARE WILL NOT BE CONSIDERED.

Hand and Stone of Costa Mesa is seeking an energetic and sales minded Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

Job Requirements:

• Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

Compensation

You will earn very generous hourly base pay, plus commissions for membership and gift card sales, and bonuses/incentives for meeting sales goals. On average, when you combine the hourly base pay with the commissions earned, our skilled front desk associates earn approx. $14.00-$17.00 an hour, plus bonuses.