Paralegal & Case Manager Specialist

Location: 27-40 Hoyt Avenue South, Lower Level, Astoria, NY 11102 Position Type: Full-Time (Temporary Term), Non-Exempt Schedule: Monday – Friday, 9:30 AM – 5:30 PM (35 hrs/week) Compensation: $35.58 per hour About HANAC, Inc. HANAC, Inc. is a New York City-based multi-faceted social services organization founded in 1972 to serve vulnerable populations. The Legal Victim & Witness Program provides direct legal and case management support to individuals navigating the civil, criminal, and immigration systems. Position Summary The Paralegal & Case Manager Specialist provides comprehensive legal and case management support to the Program Attorney and Program Director. This role manages client cases primarily focused on immigration and victim services - including OVS restitution, family law, U-Visas, VAWA, T-Visas, and Asylum.

Key Responsibilities

• End-to-End Case Management: Manage assigned caseloads from intake through resolution, maintaining detailed, confidential records in CLIO and Cerenade. Track deadlines, daily action items, and client outcomes.
• Legal Drafting & Filings: Draft, proofread, and assemble legal documents, affidavits, and immigration/family court filing packages under attorney supervision. Conduct legal research and prepare summaries.
• Field & Court Support: Travel to NYC Courts, police precincts, and government agencies for filings and hearings. Assist clients in gathering vital evidence, including police and court records.
• Client & Agency Coordination: Communicate regularly with clients, law enforcement, courts, and service providers. Coordinate external referrals, as well as translation and interpreter services.
• Program Compliance: Ensure strict adherence to client confidentiality, program guidelines, and administrative reporting requirements.

Qualifications

• Education & Experience: Bachelor’s degree (or equivalent training/experience) and 2–4 years of paralegal or non-profit/human services experience.
• Technical Skills: Proficiency in MS Office (Word, Excel, Outlook) and hands-on experience with case management systems (CLIO and Cerenade).
• Requirements: Excellent organizational and communication skills, ability to manage high-priority deadlines, valid I-9 work authorization, and completion of a background check/fingerprinting.
• Preferences: Prior experience with U-Visas, VAWA, T-Visas, or Asylum cases and an active Notary Public license are a plus.

HANAC Inc. is an Equal Opportunity Employer.