Jobs in the United States

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Added 1 min ago
Internal Communications Manager
Rockland Trust
Rockland, MA
Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in…
Added 1 min ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Westminster City, CO
Interact professionally and effectively with pet parents, provide exceptional customer service, address grooming related inquiries, offer grooming recommendations, and provide timely and…
Added 1 min ago
Groomer
Petco Animal Supplies Stores, Inc.
Jantzen Beach, OR
…well-being of the pets in our care and delivering a high level of customer satisfaction and customer service to pet parents. The Pet Stylist may be required to complete additional tasks as…
Added 1 min ago
Groomer
Petco Animal Supplies Stores, Inc.
Lawrence, KS
…well-being of the pets in our care and delivering a high level of customer satisfaction and customer service to pet parents. The Pet Stylist may be required to complete additional tasks as…
Added 1 min ago
Groomer
Petco Animal Supplies Stores, Inc.
Las Vegas Southwest, NV
…well-being of the pets in our care and delivering a high level of customer satisfaction and customer service to pet parents. The Pet Stylist may be required to complete additional tasks as…
Added 1 min ago
National Account Manager, Fleet
Sun Auto Tire and Service
Remote, United States
…on growing Sun Auto share, presenting SATS (Sun Auto Tire & Service) SAFE (Sun Auto Fleet Enterprises) National Account Program, while growing share within Manufacturing Partner/FMC (Fleet…
Added 2 mins ago
AN
Branch Insurance Sales Agent; Uncapped Commission
AAA NCNU
Bozeman, MT
- $15.85 USD / hour
Researches and resolves complex customer service issues. Often assists the insured in initiating the first notice of loss on claims.
Added 2 mins ago
Loan Documentation & Operations Specialist I/II/III/IV
Bank of Hawaii
Honolulu, HI
Under the direction of the Manager/Supervisor, this position is responsible for reviewing loan requests for completeness and accuracy to ensure compliance with product and Bank of Hawaii…
Added 2 mins ago
Colorado Works Case Management Specialist
City and County of Denver
United States
A guaranteed life-long monthly pension, once vested after 5 years of service
Added 2 mins ago
Quality Manager
Mortenson
Pampa, TX
Proven positive and professional attitude, and strong customer service skills
Added 2 mins ago
Assistant Equipment Solutions Manager - Data Center (Los Lunas, NM)
Mortenson
Los Lunas, NM
Assistant Equipment Solutions Manager - Data Center
Added 2 mins ago
Associate Equipment Specialist (Ixonia, WI)
Mortenson
Ixonia, WI · WI
Positive, professional attitude with strong customer service skills
Added 3 mins ago
Diversity Equity and Inclusion Specialist I
Mortenson
Minneapolis, MN
Positive attitude and professional customer service skills
Added 3 mins ago
DIRECTOR OF QUALITY & REGULATORY COMPLIANCE
STENA
Hope Hull, AL
…Administration (FAA), European Union Aviation Safety Agency (EASA), and customer…
Added 3 mins ago
Technician, ER
AHMC Healthcare
Whittier, CA
Working under the supervision of the Clinical Manager, the Emergency Room Technician performs various patient care activities necessary in caring for the personal needs and comfort of the…
Added 4 mins ago
M
Shop Crane Tech Trainee
Manitowoc
Winston Salem, NC
- $23 to $30 USD / hour
This position will be located at the Winston Salem, North Carolina branch for MGX Equipment Services and reports to the Service Manager.
Added 4 mins ago
MARKETING MANAGER
Zia Park Casino Hotel Racetrack
Hobbs, NM
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards…
Added 4 mins ago
PLAYER SERVICES MANAGER
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…maintaining established authorization limits, internal controls, and customer-service…
Added 4 mins ago
Associate Director, DevSecOps Architect
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…technical direction across developer tooling platforms and self-service…
Added 4 mins ago
Finance Specialist
William & Mary
Remote, United States
Working knowledge of standard office practices and procedures including practices and protocols related to customer-service etiquette.
Added 4 mins ago
CP
RESTAURANT ASSISTANT MANAGER
Cactus Petes
Jackpot, NV
- From $43,888 USD / year
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
Added 5 mins ago
Assistant Pit Manager
Hollywood Casino Morgantown
Morgantown, PA
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards…
Added 5 mins ago
HC
Senior Poker Dealer
Hollywood Casino at Penn National Race Course
Grantville, PA
- $24 USD / hour
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards…
Added 5 mins ago
Room Chef - Sports Bar
Hollywood Casino at Penn National Race Course
Grantville, PA
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
Added 5 mins ago
RN Epic Principal Trainer / Instructional Designer
CHOMP Community Hospital of the Monterey Peninsula
Monterey, CA
Maintain a strong focus on customer service, responsiveness, and end user experience

H6 Pace Analytical Services, LLC

Client Project Manager 1

Remote, United States

$50,000 USD / year

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Job details

Pay: $50,000 USD / year
Posting language: English
Posted: Nov 7, 2026

Original job description

Shift:

Monday-Friday 8-5 Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Client Project Manager I

Compensation: $50,000 per year

Hours: Monday through Friday, 8:00 AM - 5:00 PM

SUMMARY:

Responsible for project setup, oversight of sample receipts, monitoring project status, and ensuring that samples are collected, analyzed, documented, and reported in conformance with client requirements, as well as project closure. This position can expect to carry up to $2M in revenue depending on experience, client assignments and other business needs while providing excellent technical and customer-centric service. ESSENTIAL FUNCTIONS: This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

Onboards new clients, provides comprehensive training and resources to understand products and services; sets up initial client profile and data in LIMS correctly and accurately.
Builds and maintains strong, long-term relationships, serves as the primary point of contact for client inquiries and issues, and conducts regular check-ins with clients to ensure satisfaction.
Addresses client concerns and resolves issues promptly, coordinates with the lab functions/departments to ensure timely completion of client work or resolution of problem. Provides ongoing education and training to clients to help them maximize product usage.
Monitors client's health and proactively addresses potential churn risks, develops and executes strategies for client retention and contract renewals in partnership with sales and operations. Identifies upsell and cross-sell opportunities and communicates to sales and operations.
Provides project planning/timing with lab, sales and the client and ensures the project is set up correctly in LIMS, pricing is accurate, and details are communicated to the respective parties.
Identifies and resolves project issues promptly.
Reviews project deliverables to ensure they meet quality standards and client requirements; manages client feedback and ensures continuous improvement.
Maintains clear and consistent communication with clients and internal teams; prepares and delivers project status reports on progress, risks and issues.
Conducts project closure to ensure final deliverables and client satisfaction are confirmed, client is invoiced, evaluates project success, and support accounting needs regarding invoicing/payment.
Works closely with cross-functional teams to ensure project outcomes align with client objectives.
Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
Promotes and supports the overall mission of Pace by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience:
Bachelor's degree in business administration, chemistry, biology, or a closely related field; AND two (2) years of customer service experience; OR an equivalent combination of education, training, and experience. Required Certificates, Licenses, and Registrations: Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
None.

Required Knowledge and Skills Required Knowledge:

Principles, practices, and techniques of customer service.
Applicable industry laws, codes, and regulations.
Computer applications and systems related to the work.
Understanding of dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds, occasionally where relations may be confrontational or strained.
Principles and techniques of providing effective oral presentations.
Principles and practices of program planning, development, and evaluation.
Correct business English, including spelling, grammar, and punctuation.

Required Skills:

Performing and providing professional-level customer service in a variety of markets.
Training others in policies and procedures related to the work.
Interpreting, applying, and explaining applicable laws, codes, and regulations.
Preparing functionals reports, correspondence, and other written materials.
Using initiative and independent judgment within established organizational and department guidelines.
Using tact, discretion, and prudence in working with those contacted in the course of the work.
Performing effective oral presentations to large and small groups across functional peers and the department.
Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone. WORKING ENVIRONMENT: Work is performed in an office setting.

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits

When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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