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H&R Block

Receptionist - Franchise Location

POMONA, CA, United States

$18.5 USD / hour

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Job details

Pay: $18.5 USD / hour
Apply by: Oct 29, 2027
Posting language: English
Posted: Oct 29, 2024

Original job description

About the Role

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block1 as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

What You’ll Bring to the Team:

Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients how they would like to be scheduled
Help to ensure all clients needs have been met during service both in person, over the phone or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned

Your Expertise:

Experience working in a fast-paced environment
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Computer proficient with the ability to use Microsoft Office

Preferred Qualifications

High school diploma or equivalent
Ability to work flexible schedule and/or in multiple locations
Sales/marketing experience

1 This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.

Pay Range $18.50 - $18.50/Hr.

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More about this job

Skills

Customer service
Time management
Use microsoft office
Sales

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