Jobs in the United States

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Assistant Director of Engineering - Hilton Los Angeles Airport
Hilton
Los Angeles, CA
- $91,000 to $100,000 USD / year
Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
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Technical Training Specialist
Textron Systems
New Orleans, LA
Curriculum Development & Instructional Design
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Database Engineer
Redwood Trust Inc
Englewood, CO
Partner with Application Development, Corporate Technologies, business stakeholders, and adjacent engineering teams to resolve data issues and improve processes.
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Quality Control Manager - Operations
Cyclomedia Technology
Middleton, WI
…implementing, and continuously improving a systematic Quality Management System (QMS) that ensures our project execution, data pipelines, partner ‑‑ data, and final deliverables…
Added 1 min ago
Program Operations Specialist
KBR Wyle Services, LLC
Redstone Arsenal, AL
…missile defense, and threat and target systems. As a trusted partner of the U.S. Department of War, MAGS provides innovative, technology-driven solutions to enhance national security. With…
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Senior Manager, Ergonomics & Human Factors
Universal Parks & Resorts
Orlando, FL
The Global EHS Sr. Manager – Ergonomics and Human Factors partners on the development and execution of human-centered design strategies focused on performance wearables, costumes, and…
Added 1 min ago
Software Product Commercialization Manager
Scientific Systems Company, Inc.
Burlington, MA
Support development of RAPTOR's commercial software licensing framework, including EULAs, license terms, reseller arrangements, and channel-partner strategies in coordination with SSCI…
Added 1 min ago
Administrative Assistant
HHS Environmental Services, LLC (USA)
Richmond, VA
Support the c-suite team through calendar management, errands, managing agendas, project requests, and other duties
Added 1 min ago
Director of Rooms
AccorHotel
Los Angeles, CA
Partner closely with the Revenue Management team to maximize RevPAR, ADR, occupancy, and total hotel profitability.
Added 1 min ago
SO
Permanency Client Service Agent - Supervisor (CYFD/PSD #42909)
State of New Mexico
NM
- $30.11 to $45.16 USD / hour
Must possess and maintain a valid New Mexico Driver's License
Added 1 min ago
SO
Fostering Connections Specialist (CYFD/FSD #10112500)
State of New Mexico
NM
- $27.37 to $41.06 USD / hour
Incumbent will partner effectively with young people to support the transition from foster care to adulthood in developmentally appropriate and identity affirming ways; facilitate…
Added 1 min ago
Senior Premier Banker Denali
B10 Wells Fargo Bank, N. A.
ANCHORAGE, AK
Serve as an active member of the branch team by advising colleagues on relationship development and the management of complex client needs
Added 1 min ago
Senior Premier Banker Yorba Linda & Rose
B10 Wells Fargo Bank, N. A.
PLACENTIA, CA
Serve as an active member of the branch team by advising colleagues on relationship development and the management of complex client needs
Added 2 mins ago
Visual Lead - Ridgedale Mall
ALO
Minnetonka, MN
Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent
Added 2 mins ago
Senior Actuarial Manager - P&C Reserving
Allstate
Remote, United States
Develop analysts and build team capability. Lead a team by setting expectations, coaching technical development, reviewing work, and providing input on talent management, development, and…
Added 2 mins ago
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Property Adjuster - Field Estimating Montgomery, AL
Allstate
Remote, United States
- $68,000 to $115,000 USD / year
…accomplish that by being compassionate, clear, and a committed partner in each claim. You lead with empathy,…
Added 3 mins ago
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Financial Services Representative – State Farm Agent Team Member
Stephen Diorio - State Farm Agent
Wayne, PA
- $38,000 to $55,000 USD / year
At Stephen Diorio State Farm, we are more than just an insurance agency; we are a trusted partner in our customers' lives, providing them with protection and peace of mind. With a…
Added 3 mins ago
SD
Financial Representative – State Farm Agent Team Member
Stephen Diorio - State Farm Agent
Wayne, PA
- $38,000 to $55,000 USD / year
At Stephen Diorio State Farm, we are more than just an insurance agency; we are a trusted partner in our customers' lives, providing them with protection and peace of mind. With a…
Added 3 mins ago
SD
Financial Account Representative – State Farm Agent Team Member
Stephen Diorio - State Farm Agent
Wayne, PA
- $38,000 to $55,000 USD / year
At Stephen Diorio State Farm, we are more than just an insurance agency; we are a trusted partner in our customers' lives, providing them with protection and peace of mind. With a…
Added 3 mins ago
Compliance Specialist
ROERS COMPANIES
Plymouth, MN
Must have 3-4+ years of Affordable housing compliance experience
Added 3 mins ago
Business Perf, Program Mngr, Principal
Pacific Gas And Electric Company
Oakland, CA
Provide strategic leadership with internal stakeholders, organize the work of partner teams to meet program goals, and coach or mentor less experienced coworkers without direct…
Added 3 mins ago
Family & Hospital Partnership Liaison - Western Kentucky (Paducah/Madisonville)
Network For Hope (NFH)
Paducah, KY
This position combines relationship development, healthcare collaboration, education, and family advocacy. The Family HPL serves as a trusted resource for hospital staff while helping…
Added 3 mins ago
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Advanced Management Partner
Cintas
Rocklin, CA
- $93,150 to $120,750 USD / year
Cintas is seeking an Advanced Management Partner to be trained and prepped for Senior Leadership roles. Each assignment prior to the role of General Manager will be hands-on and designed to…
Added 4 mins ago
NM
Director of Finance & Operations
Night Ministry
Chicago, IL
- $98,000 to $110,000 USD / year
Must work with Vice President of Finance & Operations, management and leadership teams to create long-term strategies that will fulfill the organization’s mission and business development…
Added 4 mins ago
Clinic Director PT [AMPT Rehab]
Theravolve
Houston, TX
…balancing qualitative and quantitative performance, including KPI management, while continuing to grow under experienced executive leadership to drive patient, team, and clinic…

H&R Block

Manager, Client Experience Learning & Enablement

Remote, United States

Pay Range $80,800.00 - $129,300.00/Yr.

Apply on careers-hrblock.icims.com About employer

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Job details

Pay: Pay Range $80,800.00 - $129,300.00/Yr.
Apply by: Nov 10, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

About the Role

The Manager, Client Experience Learning & Enablement leads the strategy, design, development, implementation, and continuous improvement of performance enablement solutions supporting frontline tax office associates and field leaders. This role is accountable for ensuring high-quality, learner-centered experiences that build confidence, competence, and measurable business results across the company's largest learner population.

Day to day, you'll...

Partners with business leaders, product teams, operations, technology, and support functions to identify performance needs, translate business priorities into scalable enablement strategies, and deliver solutions that improve readiness, proficiency, and operational performance
Oversees a team of learning and performance professionals while managing a complex ecosystem of stakeholders, technologies, processes, and delivery partners
Balance strategic thinking with operational excellence, continuously evolving learning and performance support approaches through innovation, emerging technologies, knowledge management, and data-driven decision-making

Required Qualifications

Progressive experience in learning and development, performance enablement, organizational effectiveness, or a related discipline, including leadership responsibility for large-scale learning or enablement initiatives.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, talent development, and succession planning.
Experience developing and executing learning, performance support, or enablement strategies that drive measurable business and operational outcomes.
Strong consulting and stakeholder management skills, including the ability to build credibility, influence decisions, and partner effectively with leaders at all organizational levels.
Experience diagnosing performance challenges and identifying solutions that extend beyond traditional training, including workflow support, knowledge management, coaching, communication, and technology-enabled performance support.
Experience managing complex, cross-functional programs involving multiple stakeholders, business functions, systems, and operational dependencies.
Demonstrated business acumen, including experience developing budgets, evaluating investments, building business cases, and managing resources effectively.
Experience using data, performance metrics, learner analytics, and business results to evaluate effectiveness and inform strategic decisions.
Knowledge of adult learning principles, learner experience design, instructional design methodologies, and modern performance enablement practices.
Excellent written, verbal, facilitation, presentation, and change leadership skills.

Preferred Qualifications

Experience supporting large frontline, retail, field, customer service, or geographically distributed workforces.
Experience leading learning and enablement functions in highly regulated, seasonal, or operationally complex environments.
Experience leveraging AI-enabled learning, digital adoption platforms, knowledge management systems, intelligent search, or other emerging technologies to improve performance and learner outcomes.
Advanced degree in Adult Learning, Organizational Development, Education, Business, Organizational Psychology, Leadership, or a related field.
Relevant certifications in learning strategy, instructional design, project management, change management, human performance improvement, or related disciplines.

Why work for us

At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $80,800.00 - $129,300.00/Yr. Sponsored Job

Apply on careers-hrblock.icims.com About employer

More about this job

Skills

Process improvement
Decision making
Leadership
Coaching
Performance management
Stakeholder management
Workflow
Communication skills
Manage resources
Adult education
Customer service
Project management
Change management
TaxPrep

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Work requirements

Jobs in the United States