Jobs in the United States

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Added 1 min ago
Senior Manager, Ergonomics & Human Factors
Universal Parks & Resorts
Orlando, FL
The Global EHS Sr. Manager – Ergonomics and Human Factors partners on the development and execution of human-centered design strategies focused on performance wearables, costumes, and…
Added 1 min ago
Help Desk Manager
KBR Wyle Services, LLC
Colorado Springs, CO
As a Help Desk Manager, you will be responsible for developing and implementing secure, end-to-end cluster and application lifecycles in cloud environments. You will collaborate with…
Added 1 min ago
MH
Compliance and Systems Analyst (Union City)
MidPen Housing
Union City, CA
- $70,304 to $78,300 USD / year
…Department, working with site staff to support the development, implementation, and oversight of high-quality programs and services to meet the needs of MidPen Management Corp. The…
Added 1 min ago
Associate, Registrations & Governance
BMO Capital Markets Corp.
Chicago, IL
The Associate, Registrations & Governance assists in the implementation, maintenance and administration of compliance programs. The role supports risk assessments, monitoring, testing and…
Added 1 min ago
Treasury & Payment Solutions Strategy Intern, Summer 2027 (10 weeks)
BMO Bank N.A.
Chicago, IL
Participates in the design, development, implementation, and management of core program processes.
Added 3 mins ago
Health Services Manager
Hammer & NER
Wayzata
The Health Services Manager oversees the Health Services Department to ensure quality medical practices and care for the individuals served by Hammer & NER. The Health Services Manager…
Added 4 mins ago
Principal Embedded Software Engineer
BAE Systems
Endicott, NY
…technical leader responsible for the architecture, design, implementation, and verification of complex embedded software solutions. You will mentor and guide a team of engineers, driving…
Added 4 mins ago
Pharmacy Care Delivery Specialist III, Clinical Pharmacy
Kaiser Permanente
Reno, NV
…determine opportunities; independently adhering to initiative implementation of processes and workflow for assigned service areas; following formulary adherence guidelines, seeking input…
Added 4 mins ago
Pharmacy Care Delivery Specialist III, Clinical Pharmacy
Kaiser Permanente
Reno, NV
…determine opportunities; independently adhering to initiative implementation of processes and workflow for assigned service areas; following formulary adherence guidelines, seeking input…
Added 5 mins ago
Copy of Distribution Operations Manager
Expeditors
Reno, NV
The Distribution Operations Manager is responsible for leading the day-to-day execution and performance of Distribution operations, ensuring safe, efficient, accurate, and customer-focused…
Added 5 mins ago
Distribution Operations Manager
Expeditors
Milpitas, CA
The Distribution Operations Manager is responsible for leading the day-to-day execution and performance of Distribution operations, ensuring safe, efficient, accurate, and customer-focused…
Added 5 mins ago
C
Community Manager
CCH
Chico, CA
- $28.06 to $37.94 USD / hour
A Community Manager (CM) ensures the efficient and safe management of an assigned Community. The CM is responsible for overseeing staff and property functions to ensure high-quality, safe…
Added 6 mins ago
Compliance and Quality Assurance Manager
Advatix, Inc.
Remote, United States
This position can be based in Detroit, Maple Grove, South Bend, Chicago or within driving distance (50 miles) of one of our locations listed
Added 6 mins ago
Business Systems Analyst - Senior / Intermediate
University of Michigan
Ann Arbor, MI
…essential to success in this role. This position reports to the Manager of AI Enablement & Integration within the Clinical and Revenue Cycle IT (CRC) division of HITS and will be fully…
Added 6 mins ago
Operations Enablement Specialist-3
Cars.com LLC
Chicago, IL
…teams across Cars Commerce identify AI use cases, navigate implementation, and adopt tools in a structured and responsible way. This role reports to the Senior Manager, Operations…
Added 6 mins ago
Lead I&C System Engineer
GE Vernova Hitachi Nuclear Energy Americas LLC
United States
Support project engineering or manager with understanding execution metric and status, issues, risks, mitigation or recovering plans, and be extremely proactive to identify changes in scope.
Added 6 mins ago
Supervisor Care Services
ComForCare Home Health Care - Portage
Valparasio, IN
…independently and continue to do the things they love. As a Manager of Care Services at ComForCare, you will oversee the planning, coordination, and monitoring of home care services to…
Added 7 mins ago
Supplier Systems Program Manager
Anduril Industries
Costa Mesa, CA
Support system implementation and enhancement projects alongside IT and Business Systems teams: gathering and documenting requirements, writing and executing test cases, validating data,…
Added 7 mins ago
Relationship Manager
Moneco Advisors
Fairfield, CT
The Relationship Manager is a full-time, salaried position with a competitive benefits package and performance-based bonus potential. Working closely with lead financial advisors, this…
Added 7 mins ago
MG
Operations Manager - Waste Services
Metropolitan Government of Nashville & Davidson County
Nashville, TN
- $107,661 to $134,576 USD / year
The Operations Manager performs advanced level professional duties of considerable difficulty in managing a major program within Division of Waste Services. This position will be…
Added 9 mins ago
Territory Sales Manager (Central)
Snap-on Inc
Houston, TX
The Territory Sales Manager role is a remote sales position that will operate within the Central sales territory under the direct supervision of the Executive Sales Manager. With this…
Added 10 mins ago
Account Manager
VSP
Remote, United States
Develop and manage the implementation process to ensure client accounts are implemented according to requirements and performance standards
Added 10 mins ago
IL
Senior Associate, Community Engagement
Invenergy LLC
Denver, CO
- $98,000 to $125,000 USD / year
Contribute to the development and implementation of structured community relations programs for assigned projects and regions, ensuring alignment with company-wide strategies.
Added 10 mins ago
Deputy Section Chief
Health & Human Services
Wake County, NC
…supervision of the State Systems Development Initiative grant manager and related…
Added 11 mins ago
P
Accounting Manager - Insurance
PSI
Provo, UT
- $110,000 to $150,000 USD / year
We are seeking an Accounting Manager for our company in Salt Lake City. It is a direct hire role with full benefits. This is a true people-manager role. The Accounting Manager will hire,…

H&R Block

Manager, Client Experience Learning & Enablement

Remote, United States

Pay Range $80,800.00 - $129,300.00/Yr.

Apply on careers-hrblock.icims.com About employer

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Job details

Pay: Pay Range $80,800.00 - $129,300.00/Yr.
Apply by: Nov 10, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

About the Role

The Manager, Client Experience Learning & Enablement leads the strategy, design, development, implementation, and continuous improvement of performance enablement solutions supporting frontline tax office associates and field leaders. This role is accountable for ensuring high-quality, learner-centered experiences that build confidence, competence, and measurable business results across the company's largest learner population.

Day to day, you'll...

Partners with business leaders, product teams, operations, technology, and support functions to identify performance needs, translate business priorities into scalable enablement strategies, and deliver solutions that improve readiness, proficiency, and operational performance
Oversees a team of learning and performance professionals while managing a complex ecosystem of stakeholders, technologies, processes, and delivery partners
Balance strategic thinking with operational excellence, continuously evolving learning and performance support approaches through innovation, emerging technologies, knowledge management, and data-driven decision-making

Required Qualifications

Progressive experience in learning and development, performance enablement, organizational effectiveness, or a related discipline, including leadership responsibility for large-scale learning or enablement initiatives.
Demonstrated success leading and developing high-performing teams, including coaching, performance management, talent development, and succession planning.
Experience developing and executing learning, performance support, or enablement strategies that drive measurable business and operational outcomes.
Strong consulting and stakeholder management skills, including the ability to build credibility, influence decisions, and partner effectively with leaders at all organizational levels.
Experience diagnosing performance challenges and identifying solutions that extend beyond traditional training, including workflow support, knowledge management, coaching, communication, and technology-enabled performance support.
Experience managing complex, cross-functional programs involving multiple stakeholders, business functions, systems, and operational dependencies.
Demonstrated business acumen, including experience developing budgets, evaluating investments, building business cases, and managing resources effectively.
Experience using data, performance metrics, learner analytics, and business results to evaluate effectiveness and inform strategic decisions.
Knowledge of adult learning principles, learner experience design, instructional design methodologies, and modern performance enablement practices.
Excellent written, verbal, facilitation, presentation, and change leadership skills.

Preferred Qualifications

Experience supporting large frontline, retail, field, customer service, or geographically distributed workforces.
Experience leading learning and enablement functions in highly regulated, seasonal, or operationally complex environments.
Experience leveraging AI-enabled learning, digital adoption platforms, knowledge management systems, intelligent search, or other emerging technologies to improve performance and learner outcomes.
Advanced degree in Adult Learning, Organizational Development, Education, Business, Organizational Psychology, Leadership, or a related field.
Relevant certifications in learning strategy, instructional design, project management, change management, human performance improvement, or related disciplines.

Why work for us

At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $80,800.00 - $129,300.00/Yr. Sponsored Job

Apply on careers-hrblock.icims.com About employer

More about this job

Skills

Process improvement
Decision making
Leadership
Coaching
Performance management
Stakeholder management
Workflow
Communication skills
Manage resources
Adult education
Customer service
Project management
Change management
TaxPrep

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Work requirements

Jobs in the United States