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Bilingual Receptionist

  • Dunkirk, NY, United States

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Job details

Posting language
English
Posted

Original job description

Bilingual Receptionist, Dunkirk These positions are for our Dunkirk H&R Block Location at 108 E 4th Street, Dunkirk NY 14048. We are looking for a Bilingual individual to join our team to help us better assist our Spanish speaking customers. As a seasonal Client Service Professional / Receptionist at H&R Block, you'll be the welcoming first impression for every client. You'll manage client scheduling, support daily office operations, and work alongside a team of tax professionals. With training and support, this role can be a stepping stone into tax preparation or office leadership. This role is in-person and not remote. Greet clients warmly and create a welcoming, professional first impression as the face of the office. Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs Manage client check-in and intake processes, including scanning and organizing documents Maintain office organization and cleanliness to support a smooth, professional client experience Collaborate with tax professionals and team members to ensure seamless daily operations Handle sensitive client information with confidentiality, discretion, and care. Apply by: jamie.scalise@hrblock.com

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Skills

  • Bilingualism
  • Scheduling

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