Clinical Operations Director | Imaging Services

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Scheduled Weekly Hours:

40

Clinical Operations Director | Imaging Services

• Location: La Crosse, WI – Fully on-site

Emplify Health by Gundersen is seeking a strategic and collaborative Clinical Operations Director - Imaging Services to provide administrative leadership and operational direction in partnership with the Department Chair. This role is responsible for advancing clinical excellence, financial performance, patient experience, and growth across Imaging Services while supporting a high-performing team and aligning day-to-day operations with system-wide goals.

The Clinical Operations Director serves as a key leader within the organization, translating strategy into action and ensuring the area of responsibility is positioned to respond to changing market demands, regulatory expectations, and emerging trends in health care delivery. This leader will help build an infrastructure that supports superior outcomes, efficient operations, exceptional service, and a strong employee and physician experience.

What you’ll do

• Provide strategic and operational leadership for Imaging Services in collaboration with the Department Chair
• Develop and implement plans that support quality, safety, service, affordability, and growth
• Monitor financial performance, manage resources responsibly, and support fiscal targets
• Lead workforce planning, recruitment, retention, development, and performance management
• Drive continuous improvement in clinical quality, patient experience, and operational efficiency
• Use data to identify trends, guide decisions, and improve outcomes
• Foster collaboration across departments, leaders, clinicians, and system partners
• Support a culture of accountability, respect, innovation, and professional growth
• Represent Imaging Services within the organization and in the broader community

What we’re looking for

• Master’s degree in a related field required
• Master’s degree in leadership or a clinical specialty preferred
• 3 to 4 years of leadership experience in health care required
• 1 year of management experience in an integrated health care system preferred
• Licensure or certification based on regulatory expectations of the role required
• Leadership or clinical specialty certification preferred

What success looks like

• Strong alignment between Imaging Services operations and organizational strategy
• Improved clinical and financial outcomes
• High patient satisfaction and service excellence
• Effective resource management and staff engagement
• A culture of continuous improvement and collaboration

What you’ll get:

• A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated
• Competitive Benefits: A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member
• Substantial retirement contribution including a 401k match & annual discretionary base contribution
• Work-Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need
• Professional Development: Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center
• Additional Employee Discounts and Perks Other benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more!

About Us:

• Emplify Health by Gundersen is a physician-led, not-for-profit healthcare system that includes a teaching hospital; community clinics; affiliate hospitals, clinics, and nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. We serve more than 500,000 residents throughout 19 counties throughout western Wisconsin, northeastern Iowa, and southeastern Minnesota. Our La Crosse, WI main campus is a 325-bed teaching hospital, tertiary referral center, and a Level II Trauma Center. Together, we inspire your best life by relentlessly caring, learning, and innovating.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer