RS Service Team Supv A&P

[[extTitle]] in [[location]]

Unique Skills:

[[cusuniqSkills]]

Education and Experience Requirements

High School Diploma or GED required. 2 years related technical aviation maintenance experience. A&P (FAA Airframe and Powerplant) license required.

Position Purpose:

Assists Service Team Manager (STM) in managing projects including planning, scheduling, organizing, coordinating, & supervising work/labor hours to meet master schedule. Manages & mentors subordinate personnel ensuring safety & quality of work. Accountable for maintaining the engagement of the team by establishing environment of collaboration, creating a culture of development where employees are supported in seeking growth opportunities, & guiding team to high quality performance.

Job Description

Principle Duties and Responsibilities:

Essential Functions:

• Ensures accurate, meaningful communication flow between leadership & team to ensure alignment .
• Delivers timely Progressive Counseling when necessary to maintain safety, compliance, & appropriate behavior amongst team .
• Conducts regular contribution & development discussions (end-of-year discussions, 1:1) & supports development investment for all team members .
• Establishes & cascades departmental goals aligned with organizational goals. Communicates performance expectations. Supports entire team to meet department goals .
• Coordinates with support departments to ensure materials & equipment are available for the department .
• Ensures work is performed in accordance with the Repair Station Manual, Corporate policies, Site Operating Procedures, FARs, & all other regulatory mandates. Performs daily safety audits to drive & promote site safety goals/initiatives .
• Manages workflow to ensure customer outdates are met. Closes the loop with STM on team feedback & communications with customers .
• Actively manages project estimates, communicates/elevates new squawks & related new labor estimates to STM .
• Serves as the back up to the STM for communication to customer regarding work complete, including discrepancies & estimates (off-shift Supervisor serves as the primary customer point of contact) .
• Off-shift Supervisor serves as main contact for hangar or weather-related emergencies, injuries, and/or aircraft damage, serves as the MAZE for hangar evacuations, identifies and helps resolve necessary facility repairs .
• Reviews daily job charging. Reviews/controls hours of technicians & leads .

Additional Functions:

• If required, resolves warranty claim issues with Aircraft/Engine/APU manufactures/vendors. .
• Institutionalizes Lean & continuous improvement. .
• Assists Service Team Manager in hiring/onboarding as required. .

Perform other duties as assigned.

Other Requirements:

• Must have demonstrated leadership ability, high degree of integrity, possess strong verbal & written communication skills.
• Must be able to interact effectively with internal & external customers to support various projects, assist in troubleshooting aircraft systems as requested.
• Must be able to read, write, speak, & understand the English language.

This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: [[id]]

Category: [[customString3]]

Percentage of Travel: [[custravRequired]]

Shift: [[cusShift]]

Employment Type: [[filter2]]

Posting End Date: [[custextPostEndDate]]

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

Legal Information (http://www.gulfstream.com/legal_notice.htm) | Site Utilities (http://www.gulfstream.com/utilities/) | Contacts (http://www.gulfstream.com/contacts/) | Sitemap (http://www.gulfstream.com/sitemap.htm)

Copyright © 2025 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company (http://www.generaldynamics.com/) .

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft