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Added 8 mins ago
Clinical Pharmacy Specialist- Home Based Primary Care
Veterans Affairs, Veterans Health Administration
Port Richey, FL
Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA…
Added 8 mins ago
Clinical Pharmacy Specialist- Home Based Primary Care
Veterans Affairs, Veterans Health Administration
Port Richey, FL
Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA…
Added 8 mins ago
Senior Manager, Inventory Management & Purchasing
Teva Pharmaceuticals
Weston, FL
…the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a…
Added 8 mins ago
Automation & Robotics Intern (Summer 2027)
Teva Pharmaceuticals
Davie, FL
…the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a…
Added 8 mins ago
Automation & Robotics Intern (Summer 2027)
Teva Pharmaceuticals
Davie, FL
…the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a…
Added 8 mins ago
KD
Merchandiser
Keurig Dr Pepper
Wesley Chapel, FL
- $19.57 to $20.6 USD / hour
The Merchandiser is responsible for providing high-quality merchandising support for Keurig Dr Pepper brands like 7UP, Snapple, Core, Bai and other fan favorites to retail stores within the…
Added 8 mins ago
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Welding Department Supervisor
Aerotek
Cape Canaveral, FL
- $48 to $52 USD / hour
…evaluating welding procedures, selecting materials, and ensuring quality control while adhering to welding codes and standards. You will provide leadership and mentorship to junior welders…
Added 8 mins ago
Ambulatory Care Nurse (FGP) - Palm Beach Gardens, Florida
NYU Langone Medical Center
Palm Beach Gardens, FL
…Ambulatory Care Nurse will participate in site and organizational quality and performance improvement activities, collect patient healthcare data systematically using appropriate assessment…
Added 8 mins ago
M
RECORDS TECHNICIAN - 55010413
MyFlorida
CLEARWATER, FL
- $38,043.54 to $49,232.81 USD / year
…and disseminating training information for/to staff. Assists Leadership in the development of staff annual training plan. Responsible for maintenance of plans folders and timely update of…
Added 9 mins ago
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Computational Scientist 4
Pacific Northwest National Laboratory
Tallahassee, FL
- $148,000 USD / year
Demonstrated hands-on experience and leadership in developing production-quality scientific/engineering software in C++ for high-performance computing environments.
Added 9 mins ago
Director, Sales Enablement - Business Insurance, Select and BI Field
Travelers Insurance Company
Tallahassee, FL
…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
Added 9 mins ago
Registered Nurse Team Lead - Care Transition Unit, Nights - RN
Mayo Clinic
Jacksonville, FL
…accountability and availability of resources. The Team Leader provides leadership through activities that include development of staff, teaching, precepting, committee work, quality…
Added 9 mins ago
Coding Operations Education Consultant WFH
HCA Healthcare
Tampa, FL
The Education Consultant is responsible for assisting in the development and implementation of the Quality Assessment program and ensuring the education program addresses the findings of…
Added 9 mins ago
Business Process Owner Lead | Communications Ecosystem/Advance Capabilities - Claims Optimization
USAA
Tampa, FL
Develops business process deliverable program plans that align customer, business deliverable and enterprise strategy.
Added 9 mins ago
KD
Merchandiser
Keurig Dr Pepper
Tampa, FL
- $19.57 to $20.6 USD / hour
The Merchandiser is responsible for providing high-quality merchandising support for Keurig Dr Pepper brands like 7UP, Snapple, Core, Bai and other fan favorites to retail stores within the…
Added 9 mins ago
Oncology Data Specialist Certified
AdventHealth
Orlando, FL
Identifies and escalates clinical variability or documentation discrepancies from national guidelines to leadership for timely intervention.
Added 11 mins ago
MFG PLANT SQF PRACTITIONER (Hourly)
The Kroger Co.
Irving, TX
Position Summary: Maintain food safety and safe quality food (SQF) programs in the plant. Perform all jobs safely, efficiently and accurately to maintain and improve the performance of the…
Added 12 mins ago
Nurse Practitioner
The Kroger Co.
Bartlett, TN
…patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote…
Added 12 mins ago
Nurse Practitioner or Physician Assistant
The Kroger Co.
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…patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote…
Added 18 mins ago
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Business Development Representative
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Philadelphia, PA
- $75,000 USD / year
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Added 18 mins ago
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Business Development Representative
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- $75,000 USD / year
Business Development Representative – ABA Centers of Pennsylvania
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Business Development Representative
ICBD
Fairfax, VA
- $75,000 USD / year
Business Development Representative – ABA Centers of Virginia
Added 18 mins ago
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Business Development Representative
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Vienna, VA
- $75,000 USD / year
Business Development Representative – ABA Centers of Virginia
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Business Development Representative
ICBD
Bridgewater, NJ
- $75,000 USD / year
Business Development Representative – ABA Centers of New Jersey
Added 18 mins ago
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Director of Operations
ICBD
Braintree, MA
- $70,000 to $80,000 USD / year
Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes

GT Independence

Enrollment Manager

NJ, United States
DE, United States

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Job details

Experience: 3+ years of related experience in healthcare, human services, Medicaid programs, enrollment, community outreach, provider relations, business development, or comparable operations.
Posting language: English
Posted: Nov 2, 2026

Original job description

Enrollment Manager - Market Growth & Community Engagement

Delaware / New Jersey | Full-Time

This is a market-facing leadership role combining enrollment operations, team supervision, healthcare business development, and community relationship building.

About GT Independence

GT Independence is a national leader in Financial Management Services (FMS) supporting individuals in Home and Community-Based Services (HCBS) programs. Our mission is to help people live a life of their choosing, regardless of age or ability. We are committed to an inclusive, purpose-driven culture where employees can contribute, grow, and serve their communities.

Position Summary

The Enrollment Manager leads enrollment operations and market growth activities across Delaware and designated New Jersey service areas. This leader manages Support Brokers and Self-Direction Support Specialists who guide participants and caregivers through referral intake, enrollment meetings, documentation, onboarding, and activation.

The role also serves as a visible representative of GT Independence in the community. The Enrollment Manager develops relationships with managed care organizations, state and community agencies, case managers, senior centers, adult day programs, disability-service organizations, and other referral partners to increase awareness of self-direction services and generate qualified referrals.

Success requires a practical combination of people leadership, healthcare or human-services experience, enrollment execution, relationship development, and the ability to build GT Independence's presence in an emerging and competitive market.

Key Responsibilities

Team Leadership & Accountability

Provide daily direction, coaching, and performance support to Support Brokers and Self-Direction Support Specialists.
Establish clear expectations for responsiveness, documentation quality, participant service, productivity, and follow-through.
Lead team meetings, training, workload planning, and case reviews; identify barriers and ensure timely resolution.
Develop team members through feedback, coaching, and consistent accountability, including employees who work remotely or in the field.
Coordinate coverage and resources so participants and referral partners receive reliable service across the market.

Enrollment Operations

Oversee the enrollment lifecycle from referral receipt through participant and caregiver activation.
Ensure Support Brokers make timely participant contact, explain GT Independence services, schedule enrollment meetings, and guide applicants through required forms and documentation.
Ensure enrollment meetings are completed virtually or in person based on program and market requirements, including meetings in participant homes or appropriate community locations.
Oversee review and processing of required enrollment documents, including identity and employment eligibility records, guardianship documentation, and background-check materials, as applicable.
Monitor enrollment status, aging, cycle times, incomplete documentation, escalations, and handoffs to internal processing teams.
Identify workflow breakdowns and implement practical improvements that reduce delays and create a participant-centered onboarding experience.

Healthcare Business Development & Market Growth

Develop and execute a community engagement strategy to increase awareness of GT Independence and self-direction services in Delaware and nearby New Jersey communities.
Generate qualified leads and referrals by building relationships with managed care organizations, state and community agencies, case managers, support coordinators, senior centers, adult day programs, disability-service providers, advocacy groups, and other community stakeholders.
Represent GT Independence at conferences, community events, stakeholder meetings, presentations, and outreach activities.
Explain GT Independence's services clearly to potential participants, caregivers, families, and referral partners and help them understand available self-direction options.
Maintain consistent follow-up with referral partners and provide accurate updates that build trust and strengthen the referral pipeline.
Partner with Business Development, Operations, Marketing, and program leadership on growth opportunities and market-specific outreach.

Compliance, Quality & Systems

Ensure enrollment activities follow applicable Medicaid, HCBS, FMS, state-program, and organizational requirements.
Maintain accurate, timely, and complete enrollment records and reporting.
Support effective use of enrollment and documentation tools, including GT Enroll, DocuSign, Microsoft Office, and related systems.
Conduct quality reviews and reinforce standard processes, privacy expectations, and document-control requirements.
Troubleshoot participant, caregiver, referral-source, and internal escalations and communicate clear next steps.

Required Qualifications

High school diploma or GED required; bachelor's degree in business, healthcare administration, human services, social work, marketing, communications, or a related field preferred.
3+ years of related experience in healthcare, human services, Medicaid programs, enrollment, community outreach, provider relations, business development, or comparable operations.
2-4 years of experience supervising, formally leading, or directly coordinating the work of employees; team-lead experience with demonstrated coaching and accountability may qualify.
Demonstrated experience developing external relationships, conducting community outreach, generating referrals, or supporting growth within healthcare or human services.
Experience managing complex workflows, deadlines, documentation, and stakeholder communication.
Ability to travel 25-50% throughout Delaware and New Jersey for enrollment meetings, outreach, and community events.
Proficiency with Microsoft Office, including Excel, Outlook, Teams, and PowerPoint.
Existing knowledge of Delaware healthcare, human-services, or community-service networks.
Familiarity with CRM, referral-tracking, e-signature, or enrollment-management platforms.

Work Environment & Travel

Home office-based role serving Delaware and designated New Jersey communities.
Travel of 25-50% is required for community events, stakeholder meetings, enrollment support, and market-building activities throughout Delaware and designated Southern New Jersey communities.
The role balances remote leadership and administrative work with consistent in-person community presence.

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