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Added 54 mins ago
Manager, Product Development
MTA
New York, NY
…to support the MTA organization and its ridership. MTA IT's Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from…
Added 4 hours ago
PLM Product Manager – Automotive BOM & 3DEXPERIENCE
HTC Global Services Inc
Dearborn, MI
We are seeking an experienced PLM Product Manager with expertise in automotive Bill of Materials (BOM) management, product configuration, and Dassault Systèmes 3DEXPERIENCE. This role will…
Added 5 hours ago
RU
Senior Manager of Software Engineering
Randstad USA
Atlanta, GA
- $130,000 to $150,000 USD / year
Spearhead the development of cloud-native, API-first, microservices-based platforms supporting scalable smart access devices
Added 11 hours ago
Senior Technical Product Manager, Data Platform
Tempus AI, Inc.
United States
5+ years of technical product management experience, with at least 2 years focused on enterprise integration platforms, data platforms, or cloud infrastructure services.
Added 11 hours ago
Financial Services - Forward Deployed Engineer - Technology Consulting - Engineering- Senior Manager
EY
Chicago, IL · Hoboken, NJ · Atlanta, GA · Grandview Heights, OH · Boston, MA · Charlotte, NC · Philadelphia, PA · New York, NY
Strong technical foundation in enterprise architecture, modern software engineering, cloud platforms, data ecosystems, AI/GenAI, and enterprise integration.
Added 11 hours ago
Manager, Product Software Engineering
Wolters Kluwer DXG U.S., Inc.
Coppell, TX
The Senior Manager, Product Software Engineering is responsible for leading and scaling high-performing engineering teams while driving execution, technical excellence, organizational…
Added 11 hours ago
Sr Technical Security Product Owner
Humana Inc.
Dallas, TX · Fort Lauderdale, FL · Louisville, KY · Tampa, FL
Unlike a traditional business Product Owner, this role requires genuine technical fluency - you should be comfortable in architecture discussions about microservices, CI/CD gating logic,…
Added 12 hours ago
Microsoft Dynamics Manager, Functional Transformation
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Des Moines, IA · Detroit, MI · Grand Rapids, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Memphis, TN · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Salt Lake City, UT · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL
…analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through…
Added 12 hours ago
Director of Product Management (Remote)
Availity
Remote, United States
We are seeking a Director, Product Management who lead like owners – strategic, hands-on product leaders who can take ambiguous, complex platform problems and turn them into capabilities at…
Added 12 hours ago
Staff Product Management, Threat Detection
Box
Redwood City, CA
As a Staff Product Manager for Threat Detection and Prevention, you will be the strategic product leader responsible for safeguarding the world's most sensitive enterprise content across…
Added 12 hours ago
Senior Distribution Partnerships Manager
Rocket Lawyer
United States
Rocket Lawyer is looking for a Sr. Distribution Partnerships Manager to join our Partnerships team, reporting to the SVP, Enterprise & Legal Services. Rocket Lawyer has built a Legal AI +…
Added 13 hours ago
Principal Platform Engineer – Sales
Johnson & Johnson Services Inc. Legal Entity
Raritan, NJ · Horsham, PA · Cincinnati, OH
Multi-Family Technology Product & Platform Management
Added 13 hours ago
Sr Manager - Project Program Management
CVS Health
Springfield, IL · Hartford, CT · Harrisburg, PA · Providence, RI
…comfortable collaborating with architects and engineers on solution design and implementation decisions. While not a hands-on developer, the candidate should be able to effectively discuss…
Added 14 hours ago
AI Technical Delivery Manager (AI Governance)
Concentrix CVG Customer Management Group Inc.
United States
The AI Technical Delivery Manager will lead strategic enterprise initiatives across AI Governance, Responsible AI, Cybersecurity, Data Security, Agentic AI, and Forward Deployed…
Added 14 hours ago
VP, Cloud Solution Architect
Synchrony Bank
Charlotte Engagement Hub, NC · Cincinnati West Chester Engagement Hub, OH · NYC Bryant Park Engagement Hub, NY · Atlanta Engagement Hub, GA
We are looking for a VP, Cloud Data Solution Architect to lead the strategic design of Synchrony’s enterprise data ecosystem in the cloud that supports both operational and analytic…
Added 14 hours ago
1
Senior Developer, Billing Platform
1Password
Remote, United States
- $153,000 to $214,000 USD / year
…and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and…
Added 14 hours ago
Legal AI & Technology Product Manager
Akin
Washington, DC
…office with hybrid work capabilities. The Legal AI & Technology Product Manager is a newly created role to make sure that investment pays off: that every tool is well managed, widely…
Added 14 hours ago
Principal BT Product Manager
Workiva Inc.
Remote, United States
The Principal Business Technology (BT) Product Manager for Quote-to-Cash (Q2C) leads the strategy, delivery, and system health of Workiva’s revenue-lifecycle architecture. In this role, you…
Added 15 hours ago
Staff SW Engineer - Front-End / UI
Visa U.S.A. Inc.
Bellevue, WA
Provide technical leadership for front-end architecture, including component architecture, application structure, state management, API integration, performance, and reusable design…
Added 15 hours ago
Manager, Product Development
Metropolitan Transportation Authority
NY
…to support the MTA organization and its ridership. MTA IT's Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from…
Added 16 hours ago
Senior Product Manager
RealPage, Inc.
TX
6+ years of product management experience delivering enterprise software, including 3+ years on data platforms, CRE technology, or institutional fintech.
Added 17 hours ago
Senior Enablement Manager - API
Airbnb
United States
…Partner Managers own the full relationship with PMS, channel manager, and revenue management tool partners - from onboarding and integration standards to sync/data issue resolution,…
Added 18 hours ago
Software Engineering Group Manager - Finance Experience
Coca-Cola North America
Atlanta, GA
As a Software Engineering Group Manager, Finance Experience, you will lead multiple engineers across full stack, front end, and back-end disciplines to deliver customer-facing and internal…
Added 18 hours ago
Software Architect Sr (AI & Intelligent Automations)
PNC Bank NA
Farmers Branch, TX
Senior hands-on technical leader responsible for architecting, engineering, and delivering enterprise-scale GenAI and Intelligent Automation solutions across cloud and enterprise AI…
Added 18 hours ago
Cybersecurity Architecture Manager - Cloud Security
Deloitte US
Birmingham, AL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Davenport, IA · Dayton, OH · Des Moines, IA · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Lake Mary, FL · Louisville, KY · Mechanicsburg, PA · Memphis, TN · Midland, MI · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Rochester, NY · Salt Lake City, UT · San Antonio, TX · St. Louis, MO · Tallahassee, FL · Tampa, FL · Tulsa, OK · Wichita, KS · Williamsville, NY
That partnership with US Infrastructure extends into design and delivery of cloud security solutions, focused primarily on public cloud environments with some responsibility for on-premises…

GSV UPS General Services

Senior Manager AI/ML Engineering (Flex)

United States

From $128,172 USD / year

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Job details

Pay: From $128,172 USD / year
Apply by: Nov 16, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

THIS POSITION IS HYBRID AND WILL REQUIRE CANDIDATES TO WORK IN THE FOLLOWING UPS IT LOCATIONS: NEW JERSEY, ATLANTA, MARYLAND, AND KENTUCKY OFFICE 3 DAYS A WEEK

We are seeking a highly skilled Senior Manager AI/ML Engineering to lead the design, development, and production delivery of enterprise AI applications incorporating Generative AI, agentic AI, cloud-native technologies, and enterprise systems. This role supports an enterprise business intelligence platform that delivers domain AI agents across finance and HR areas such as payroll, benefits, labor contracts, and financial planning, coordinated through cross-domain orchestration and an ontology-driven knowledge graph. The ideal candidate combines strong engineering and architecture fundamentals with hands-on experience building AI-powered solutions using technologies such as LangGraph, LangChain, GCP, RAG, MCP, knowledge graphs, and modern observability frameworks. This role requires the ability to determine where AI adds value and where deterministic workflows, APIs, rules, and traditional application patterns provide the better solution.

Key Responsibilities

Lead end-to-end AI/ML engineering across frontend, backend, AI/agent layers, orchestration, integrations, data, and cloud services, and mentor a team of AI/ML and software engineers.
Define scalable, reusable architecture patterns supporting multiple business capabilities, personas, and workflows.
Determine appropriate use of deterministic workflows, APIs, rules, AI agents, and hybrid approaches based on reliability, performance, explainability, cost, and maintainability.
Architect stateful and long-running workflows, including session and context management, checkpoints, retries, idempotency, human-in-the-loop interactions, and recovery patterns.
Design and build agentic solutions using LangGraph, LangChain, RAG, APIs, MCP, and other orchestration patterns, including semantic routing, coordinator/supervisor agents, and cross-domain multi-agent orchestration.
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Deliver domain AI agents for business areas such as payroll, benefits, labor contracts, financial planning, and competitive positioning, including cross-domain questions, scenario modeling, and financial analysis that reduce reliance on spreadsheets and manual reporting.
Define secure multi-persona architectures with appropriate authentication, authorization, entitlements, data-access boundaries, and service identities.
Architect integrations with enterprise APIs, transactional and legacy systems, SaaS platforms, and data services using REST APIs, Apigee/API gateways, MCP, messaging, and event-driven patterns.
Define application data, semantic retrieval, vector search, and knowledge architecture patterns using appropriate relational, graph, vector, and search technologies, including ontology design and federated knowledge graphs (e.g., Stardog) that ground agent responses in governed enterprise data.
Define non-functional requirements for scalability, availability, performance, resiliency, security, maintainability, recoverability, and cost efficiency.
Design cloud-native architectures on Google Cloud Platform (GCP) using services such as Vertex AI, GKE, Cloud Run, AlloyDB, BigQuery, Pub/Sub, and Eventarc.
Establish patterns for AI observability, distributed tracing, LLM evaluation, accuracy benchmarking, monitoring, Responsible AI, and operational readiness, including test-question sets, UAT support, defect triage, and production release gates.
Define reference architectures, engineering standards, architecture decision records (ADRs), and reusable patterns, and lead engineering teams through hands-on implementation and code reviews.
Evaluate architecture alternatives through prototypes and proof-of-concepts and clearly communicate technical trade-offs to engineering, product, security, platform, and business stakeholders.
Guide CI/CD, Infrastructure as Code, containerization, DevSecOps, and production deployment patterns.

Required Qualifications

Bachelor’s degree in computer science, Engineering, or a related technical field.
12+ years of experience designing and delivering enterprise applications, including significant hands-on experience building and deploying AI/ML or LLM-based solutions in production and leading engineering teams.
Strong experience with distributed systems, APIs, microservices, event-driven architecture, data persistence, state management, and enterprise integration patterns.
Hands-on experience building solutions using Generative AI, LLMs, agentic AI, RAG, and tool-calling architectures, with strong Python skills and experience in prompt engineering, embeddings, and LLM evaluation.
Experience with LangGraph and/or equivalent agent orchestration frameworks, including stateful workflow and multi-agent patterns.
Experience building cloud-native AI solutions on GCP, including enterprise data platforms such as BigQuery and Databricks.
Strong experience integrating applications with enterprise APIs, transactional systems, and legacy platforms.
Experience with enterprise security patterns including identity, authentication, authorization, service identity, secrets management, and least privilege.
Experience with production observability, distributed tracing, resiliency, performance engineering, and operational readiness.
Ability to develop prototypes and reference implementations to validate architectural decisions.
Strong communication and stakeholder-management skills with the ability to translate complex business requirements into scalable technical solutions.

Preferred Qualifications

Master's degree in computer science, Artificial Intelligence, Data Engineering, or a related discipline.
Experience with MCP, LangFuse, OpenTelemetry, Grafana, Vertex AI, Gemini, IBM watsonx, OpenAI, or Anthropic ecosystems.
Experience with semantic and knowledge technologies such as Stardog, Neo4j, RDF, OWL, or SPARQL, including ontology modeling and federated knowledge graph delivery.
Experience with vector search, embeddings, semantic retrieval, and enterprise knowledge platforms.
Knowledge of Responsible AI, AI governance, LLMOps, and MLOps.
Experience designing reusable enterprise AI capabilities or supporting large-scale application modernization.
Domain experience with finance and HR data such as payroll, benefits, labor contracts, or financial planning and reporting.
Relevant cloud, AI, security, or architecture certifications.

Technical Skills

Architecture: Distributed systems, microservices, REST APIs, event-driven architecture, stateful workflows, integration patterns
AI & Agentic: Generative AI, LLMs, LangGraph, LangChain, RAG, MCP, tool calling, semantic routing, multi-agent and human-in-the-loop patterns
AI/ML Engineering: Python, prompt engineering, embeddings, model selection and tuning, LLM evaluation and accuracy benchmarking
Cloud: GCP, Vertex AI, GKE, Cloud Run, BigQuery, AlloyDB, Pub/Sub, Eventarc
Data & Knowledge: PostgreSQL, BigQuery, Databricks, relational data modeling, vector search, semantic retrieval, ontologies, knowledge graphs (Stardog)
Security: IAM, RBAC/ABAC, OAuth/OIDC, service identity, secrets management
Observability: LangFuse, OpenTelemetry, Grafana, distributed tracing, AI/LLM evaluation and monitoring
Engineering: Git, CI/CD, Terraform, DevSecOps, containerization, automated testing

Additional Information

Job Grade: 304

Pay Range:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,172/year to 272,736/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.

Employee Type:

Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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