Change & Enablement Manager- Flex Location

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Job Description:

The Change & Enablement Manager (Manager, Procurement Transformation/Change Management) leads organizational change and business enablement for strategic initiatives, process transformations, technology implementations and new ways of working. The role partners with business leaders, project teams, technology teams and other stakeholders to understand the impact of change, prepare the organization for implementation, accelerate adoption, and ensure intended business outcomes are achieved and sustained. The manager serves as a hands-on change leader throughout the initiative lifecycle, translating business and project objectives into practical strategies for stakeholder engagement, readiness, communications, learning, adoption and sustainment. The role applies consistent change management practices while working with teammates to tailor the approach to each initiative’s size, complexity, stakeholder impact and readiness needs. The position will initially focus on Procurement transformation and enablement, supporting change across Procurement processes, capabilities, technology and ways of working.

Job Duties

• Develop and execute end-to-end change and enablement strategies aligned with initiative objectives, implementation plans and desired business outcomes, and own change management strategy and execution for Procurement and other finance programs, including the overall change approach, roadmap, engagement model, governance and delivery cadence.
• Lead structured change-impact assessments to determine who is impacted, what is changing, how significant the change is, and what actions are required.
• Identify impacted stakeholders and develop engagement and change management strategies to obtain business outcomes.
• Establish and support sponsor and accountable-leader networks, and prepare leaders with clear messages, talking points, expectations and tools to visibly lead employees through change and hold their organizations accountable for adoption.
• Define what “ready” means for impacted stakeholder populations, establish measurable readiness criteria, and develop readiness action plans with clear owners and completion dates.
• Develop integrated change communication strategies and plans that translate complex program, process and technology changes into clear and actionable messages for different stakeholder groups.
• Conduct learning and training needs assessments based on role and process impacts, and partner with subject-matter experts and learning team resources to develop learning strategies, curricula, job aids and performance-support materials.
• Establish adoption and change-success measures aligned to business outcomes, monitor adoption after implementation, develop reinforcement and sustainment strategies, and provide leadership with regular executive reporting on change impact, readiness, risk, adoption and resource needs.

Experience

• 5+ years of relevant professional experience in transformation, change management, consulting or a related field, including demonstrated experience supporting or leading complex organizational change, business transformation, technology implementation or process-improvement initiatives.
• Strong working knowledge of organizational change management principles, methodologies and tools.
• Ability to tailor change methodology based upon the size, risk and complexity of an initiative rather than applying a one-size-fits-all model.
• Ability to guide employee adoption and sustainment following implementation.
• Ability to work effectively with senior leaders, project teams, technology teams, functional experts, external providers and frontline employees.
• Strong influencing and facilitation skills, including the ability to guide leaders through difficult or complex change decisions.
• Ability to manage multiple initiatives, stakeholders, dependencies, competing priorities and deadlines simultaneously.
• Excellent written, verbal and presentation skills.
• Ability to develop executive-level presentations as well as clear employee-facing communications.
• Bachelor’s degree in business, finance, organizational development, human resources, communications, technology, operations, organizational change management or a related discipline preferred. Advanced degree or relevant certification(s) preferred.

Internal Job Grade: 302 Last day to apply internally: 11/20/26 @ 11:59pm EST

The position is based in Atlanta, Georgia. Candidates located in the Atlanta area are required to work from the office a minimum of four (4) days per week. Employer will not sponsor a visa for this position.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $7,669 monthly in our lowest geographic market up to $16,318 monthly in our highest geographic market. Pay is based on several factors including but not limited to, market location and may vary depending on job related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

Employee Type:

Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.