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Mechanical Technician
GPAC
Anoka, MN
- $90,000 to $110,000 USD / year
- Eligibility for the company vehicle program
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Medical Science Liaison - Hematology - Boston, MA
Janssen Scientific Affairs, LLC Legal Entity
Boston, MA
In collaboration with Field Director (manager), MSL will develop and implement a performance and development plan and may contribute to additional leadership or enterprise initiatives.
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Facilities Maintenance Technician - Conroe, Texas MSD
MS Directional, LLC
Conroe, TX
This position performs under the direct supervision of the Facilities Supervisor and/or Manager.
Added 1 min ago
MS
Cook Manager - Jackson Elementary School
Minnesota Service Cooperatives
MN
- $25.68 to $30.52 USD / hour
Cook Manager at Jackson Elementary School. 7.5 hours/day on student days.
Added 1 min ago
Fleet Management Supervisor
St Vincent De Paul Cares
St. Petersburg, FL
Assist the Administrative Service Manager in the supervision of departmental tasks
Added 1 min ago
Commissioning Superintendent
ARCO/Murray National Construction
Downers Grove, IL
Industry-leading performance-based bonus program
Added 1 min ago
JR
Case Manager
Justice Resource Institute
Lynn, MA
- $20 to $26 USD / hour
Are you the Case Manager we’ve been searching for? In this role, you will have the opportunity to share your passion for early childhood and supporting young families, by working with young…
Added 1 min ago
Histo Technologist
Saint Francis Hospital
Evanston, IL
…additional duties as assigned by the Laboratory Director or…
Added 2 mins ago
Family Services Advocate - Baltimore City Head Start
The Y In Central Maryland
Baltimore, MD
As a Y Family Services Advocate, you will create and implement a Head Start recruitment plan for program participants to ensure 100% enrollment as well as establish and maintain a waiting…
Added 2 mins ago
Civil Engineer 1
Westinghouse Electric Company, LLC
Rock Hill, SC
You will report to the Structural Steel Senior Manager, Building Engineering & Physical Design and be located at our Rock Hill, SC facility. The position is hybrid; you will be on site 2…
Added 2 mins ago
CO
Public Safety Communications Specialist
City of McKinney
McKinney, TX
- $24.67 to $35.78 USD / hour
Added 2 mins ago
Center Manager
CSL Plasma
United States
Completion of CSL Plasma Leadership Development program
Added 3 mins ago
SC
Apartment Maintenance Technician
Seldin Company
Omaha, NE
- Up to $28 USD / hour
…communities, Seldin Company is proud to be an employer of choice and manager of properties that are the best places for residents to call…
Added 3 mins ago
Mgr Regional Business - Central
ACH Food Companies, Inc.
Oakbrook Terrace, IL
The Regional Business Manager will be responsible for achieving product and category sales goals within a multi-state area for a set of key accounts. The account responsibility will be…
Added 3 mins ago
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Kitchen Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Midland, TX
- $70,000 to $80,000 USD / year
…difference. We're looking for a dynamic and driven Senior Kitchen Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a…
Added 3 mins ago
Direct Support Manager
EASTERSEALS ARKANSAS
Little Rock, AR
Supervises multiple Direct Support Professionals (DSPs) who provide direct care to individuals served in the statewide CES Waiver program.
Added 4 mins ago
Senior Security Specialist
Seattle, WA
Assists the Security Operations Program Manager with oversight of the security contract, which currently includes a Transit Security Unit, Fare Enforcement Program, and Security Operations…
Added 4 mins ago
Senior Public Safety & Security Field Activity Specialist
Seattle, WA
Under the general direction of the Public Safety Field Activity Manager(s) and Supervisor(s), the Senior Field Activity Specialist will execute all aspects of the Field Activity…
Added 4 mins ago
Restaurant Operations Manager
Dave & Buster's Management Corporation, Inc.
Beaumont, TX
THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and…
Added 4 mins ago
GS
VA Construction & Maintenance Projects Supervisor
General Services Corp.
Richmond, VA
- $29 to $39 USD / hour
1. Conduct any and all communications with our customers, prospects, applicants, residents, or coworkers in a manner consistent with the Company’s Customer Service Program and philosophy.
Added 4 mins ago
WC
Lead Food Service Worker - Easton School Nutrition
Whitsons Culinary Group
Easton, PA
- $19 USD / hour
Must complete all Whitsons and government-mandated training as required; food safety manager training strongly preferred.
Added 5 mins ago
HVAC Technician
Bering Straits Native Corp
Allentown, PA
…contrac. Findings and reports will be submitted to the Project manager and Quality Manager. This position may also be tasked with assisting in coordination of activities in the…
Added 5 mins ago
Administrative Assistant/Receptionist
EWTN News Inc
Washington, DC
…operations. This position also supports to the Human Resources Manager, DC office staff, and EWTN News departments with administrative items to ensure an efficient and smooth-running…
Added 6 mins ago
Communications Specialist
P32HS Point32Health Services Inc
Canton, MA
Serve as community manager across the organization’s social platforms, responding to questions and comments in an efficient and timely manner.
Added 6 mins ago
Lead Fire Life Safety Director
RXR
NY
Headquartered in New York with a nationally-scaled platform, RXR is a 450+ person, vertically integrated investment manager with expertise in a wide array of value creation activities,…

GSK

Manager, eCommerce Operations

Philadelphia, PA, United States

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Job details

Experience: 5+ years of experience in SAP Hybris systems management.
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Manager, eCommerce Operations

Job Purpose:

The Manager, eCommerce Operations plays a critical role in ensuring access to the US vaccine portfolio in addition to customer contract information on behalf of US HCPs (Healthcare Professionals), wholesalers and distributors. The individual has the unique opportunity to be the operational leader within an eCommerce team that oversees GSK’s sophisticated, direct-sales channel focused on access, growth and an exceptional customer experience. The Manager, eCommerce Operations is accountable for end-to-end operational excellence of GSK’s premier eCommerce payment platforms that support ordering and payments for US vaccine customers. Role responsibilities include audit compliance of eCommerce data, apprising eCommerce policies & SOPs, platform content management, reporting & data analytics, incident triage and eCommerce project management. The manager will partner with two eCommerce Operations Analysts to ensure stable and seamless daily operations of our US vaccines eCommerce channels while partnering with matrix stakeholders in Market Access, US Commercial Business Units and US Digital/Tech. The role provides the opportunity to support a diverse vaccine portfolio and key customers across the United States through eCommerce solutions and strategic technology initiatives that drive and enhance eCommerce operations.

Key Responsibilities:

Oversight and leadership of eCommerce Operations, inclusive of: Channel Compliance, eCommerce Production Support, Platform Testing, Reporting and Data Analytics, Ticket Management, Matrix Support and eCommerce Vendor Management.
Proactively understand eCommerce, Business Partner and Market Access strategies and provide insight into eCommerce operations.
Engage Tech and Business stakeholders to ensure eCommerce operations are successfully achieved and Channel KPI’s are met.
Engage with Channel and Tech stakeholders to understand and troubleshoot eCommerce issues spanning eCommerce platforms, GSK systems (i.e., SAP/CERPS, CARS, etc.) and vendor solutions (i.e., Payments, Punchout, etc.).
Participate in Agile sprint cycles and ensure eCommerce tactics are executed.
Actively participate in Business Case Document reviews to provide assurance of operations that balance Brand and Trade Strategy evolutions.
Monitor and track issues and understand how/when to escalate to line management.
Support ad hoc data analytics requests and own eCommerce Power BI dashboards.

Basic Qualifications:

Bachelor’s degree in information technology (IT), Finance, Business, or a related field.
5+ years of experience in SAP Hybris systems management.
Experience utilizing Microsoft data and analytics tools, including Azure and Power BI.

Preferred Qualifications:

Masters in IT or Finance.
Experience using Microsoft Excel, Word, and Access.
Experience collaborating with cross-functional teams to achieve defined project milestones.
Deep knowledge and functional capabilities of operating in SAP/Hybris.
Experience with SQL.
Experience with Microsoft Azure, Databricks and Power BI.
Demonstrated strength in systems testing and test support operations.
Capable of expertly and expeditiously triaging tickets that lead to high SLA achievement.
Knowledge of the US Vaccine market.
Experience partnering with Business and Tech colleagues with ability to process dynamic. business situations and determine how those impact eCommerce operations.
Experience managing vendors and/or leading large technical project workstreams.
Ability to contribute to matrix team meetings that include Channel, Market Access, US Tech and US Pharma Brand BUs.
Ability to support marketing and/or business plans and follow SOPs.
Ability to develop, gain approval and execute product updates and alert communications.
Understanding of controls, audit, and/or compliance.

Work Arrangements: This role is hybrid based in the United States. You will work partly from a GSK office and partly remotely. Exact days in office will be agreed with your manager.

Closing Date for Applications: 13/11/2026

Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Skills Agile Methodology, Customer Feedback Management, Data Governance, Data Visualization, Feature Prioritization, Generative AI, Platform Development, Product Design, Product Development, Product Lifecycle Management (PLM), Product Roadmapping, Usability Testing, User Experience (UX), User Experience (UX) Design, User Needs Analysis

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK? Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

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